TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Basically I love it First, it takes too long to file. Over all the program is by far one of the easiest and best programs to use. I recommend it often. I don't like the purchase un knowingly of Identity Theft. I don't like that I have to back out of the program about 7 pages to delete the Identity theft charge of $40.00 just to have to pay with my credit card in the end. I plan to find a more straight forward process next year.
Date published: 2023-04-14
Rated 5 out of 5 by from So simple and easy! Turbo tax is super simple to use and everything is all right there on the page to explain what you need and what you are doing.
Date published: 2023-04-14
Rated 5 out of 5 by from Fast Simnple and comprehensive I have used Turbo Tax for years and it has always been accurate and made sure that I had all info filled out. It has improved every year.
Date published: 2023-04-14
Rated 5 out of 5 by from I love Turbo Tax It makes the tax filing process a little bit easier.
Date published: 2023-04-14
Rated 5 out of 5 by from EASY ! Very simple to file and I like the way it prompts me throught the process
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax has made filing taxes easy and clarifies Anything you need to understand is explained and makes understanding easier
Date published: 2023-04-14
Rated 5 out of 5 by from Tracey was awesome! My taxes were complex this year - Tracey helped me get everything in order and it was very comforting to have her as a resource. Thank you!
Date published: 2023-04-14
Rated 4 out of 5 by from FAST The filing process was so easy, all information loaded fast. Great software!
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo tax is good. In Turbo tax it is impossible to get Canadian tax credit. Even support couldn't help me on phone wasting my couple of hours. Can you make Turbotax for getting Canadian Tax paid much simpler with separate title as when you report income from Canada has separate title.
Date published: 2023-04-14
Rated 1 out of 5 by from Worst Turbotax in three decades I've been using Turbotax for decades, since the days it was call Parsons before Intuit purchased it. This year is by far the buggiest and most time consuming experience I have ever had with Turbotax. This year's program is slow to load and full of little mine fields, none but one of them terminal, but annoying and time consuming. I have always used the CD version and will continue to do so, if I decide to come back next year. Turbotax is supposed to support Crypto. There are even YouTube videos out there (both official Intuit and otherwise) that support your claim and explain the steps to follow. The suggestions don't work, or they do not apply to your current version that I am using. Furthermore, I should expect the in-program step by step method to lead me precisely through the required steps, just as with my stock and equities investments, no workarounds necessary. The path to follow is nowhere to be found. You did not provide my money's worth this year. I would like to have next year's version provided me for free considering that it took me three days to figure out a work around so that I could file my taxes this year. Three calls to tech support who were all very friendly and tried their best to assist me, none of them could provide me a path to follow. One of them even suggested that I must know how the program is written in order to be able to achieve what I want to do. To add insult to injury, you announced your own workaround to import CSV files, the day that I filed my taxes!!!! Shame on you all.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2805
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Basically I love it First, it takes too long to file. Over all the program is by far one of the easiest and best programs to use. I recommend it often. I don't like the purchase un knowingly of Identity Theft. I don't like that I have to back out of the program about 7 pages to delete the Identity theft charge of $40.00 just to have to pay with my credit card in the end. I plan to find a more straight forward process next year.
Date published: 2023-04-14
Rated 5 out of 5 by from So simple and easy! Turbo tax is super simple to use and everything is all right there on the page to explain what you need and what you are doing.
Date published: 2023-04-14
Rated 5 out of 5 by from Fast Simnple and comprehensive I have used Turbo Tax for years and it has always been accurate and made sure that I had all info filled out. It has improved every year.
Date published: 2023-04-14
Rated 5 out of 5 by from I love Turbo Tax It makes the tax filing process a little bit easier.
Date published: 2023-04-14
Rated 5 out of 5 by from EASY ! Very simple to file and I like the way it prompts me throught the process
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax has made filing taxes easy and clarifies Anything you need to understand is explained and makes understanding easier
Date published: 2023-04-14
Rated 5 out of 5 by from Tracey was awesome! My taxes were complex this year - Tracey helped me get everything in order and it was very comforting to have her as a resource. Thank you!
Date published: 2023-04-14
Rated 4 out of 5 by from FAST The filing process was so easy, all information loaded fast. Great software!
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo tax is good. In Turbo tax it is impossible to get Canadian tax credit. Even support couldn't help me on phone wasting my couple of hours. Can you make Turbotax for getting Canadian Tax paid much simpler with separate title as when you report income from Canada has separate title.
Date published: 2023-04-14
Rated 1 out of 5 by from Worst Turbotax in three decades I've been using Turbotax for decades, since the days it was call Parsons before Intuit purchased it. This year is by far the buggiest and most time consuming experience I have ever had with Turbotax. This year's program is slow to load and full of little mine fields, none but one of them terminal, but annoying and time consuming. I have always used the CD version and will continue to do so, if I decide to come back next year. Turbotax is supposed to support Crypto. There are even YouTube videos out there (both official Intuit and otherwise) that support your claim and explain the steps to follow. The suggestions don't work, or they do not apply to your current version that I am using. Furthermore, I should expect the in-program step by step method to lead me precisely through the required steps, just as with my stock and equities investments, no workarounds necessary. The path to follow is nowhere to be found. You did not provide my money's worth this year. I would like to have next year's version provided me for free considering that it took me three days to figure out a work around so that I could file my taxes this year. Three calls to tech support who were all very friendly and tried their best to assist me, none of them could provide me a path to follow. One of them even suggested that I must know how the program is written in order to be able to achieve what I want to do. To add insult to injury, you announced your own workaround to import CSV files, the day that I filed my taxes!!!! Shame on you all.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2805