TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Thanks for you help I appreciate the ease-of-use provided by your service in order to fulfill my obligations as a citizen. Thank you for makin it as stress-free as possible
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax charges $40 to file your taxes. This is the first year that Turbo Tax has charged me $40 to file my taxes. In previous years, i believe the filing costs were built into the program cost. The state filing has always cost extra, but this is the first time I remember them charging me anything, let alone $40, to file my federal returns. They also don't disclose this until you are pretty much committed to filing using their service. I find this a little disturbing. The disclaimer that you have to agree to to even give a review says that they can, at their sole discretion, delete or modify anything you say. How can I believe the reviews if the reviewee controls and can modify the review process?
Date published: 2023-04-14
Rated 3 out of 5 by from OK WOULDN'T TAKE MY CREDIT CARD NUMBER. HAD TO REBOOT.
Date published: 2023-04-14
Rated 1 out of 5 by from tricky with fees I thought my return would cost $160 but nope! They are keeping over $350 of my return and don't tell you until the very end when it feels too late to back out and have to start all over again somewhere else.
Date published: 2023-04-14
Rated 5 out of 5 by from Helped me in a last minute pinch I hate taxes, but they must be paid so TurboTax came through when my Accountant was backed up.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbotax is great Not too difficult, intuitive, and thorough. It didn't leave anything undone.
Date published: 2023-04-14
Rated 4 out of 5 by from Found easy to use. An automatic save function would have saved me some time. HR Block has one and I found it useful. I did 2021 and 2022 this year and wanted to use Fidelity free offer to start and then add charges as it got more complex. Well in both cases I had to pay the $80 first. Will try to get refund through Customer Service. Not consistent handling.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax We find it best to let Turbo Tax guide you through each step. That takes the guess work out of filing your taxes correctly. Less headaches!
Date published: 2023-04-14
Rated 2 out of 5 by from Thourough but EXPENSIVE Still getting a better return with turbo tax. But they charge WAY too much! Watch out for those service fees if you decide to take it from your return. Thanks but, also, no thanks?
Date published: 2023-04-14
Rated 5 out of 5 by from Taxes made easier Great Experience - Easier and less expensive than utilizing a CPA. Puts you in the driving seat with great confidence!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2803
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thanks for you help I appreciate the ease-of-use provided by your service in order to fulfill my obligations as a citizen. Thank you for makin it as stress-free as possible
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax charges $40 to file your taxes. This is the first year that Turbo Tax has charged me $40 to file my taxes. In previous years, i believe the filing costs were built into the program cost. The state filing has always cost extra, but this is the first time I remember them charging me anything, let alone $40, to file my federal returns. They also don't disclose this until you are pretty much committed to filing using their service. I find this a little disturbing. The disclaimer that you have to agree to to even give a review says that they can, at their sole discretion, delete or modify anything you say. How can I believe the reviews if the reviewee controls and can modify the review process?
Date published: 2023-04-14
Rated 3 out of 5 by from OK WOULDN'T TAKE MY CREDIT CARD NUMBER. HAD TO REBOOT.
Date published: 2023-04-14
Rated 1 out of 5 by from tricky with fees I thought my return would cost $160 but nope! They are keeping over $350 of my return and don't tell you until the very end when it feels too late to back out and have to start all over again somewhere else.
Date published: 2023-04-14
Rated 5 out of 5 by from Helped me in a last minute pinch I hate taxes, but they must be paid so TurboTax came through when my Accountant was backed up.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbotax is great Not too difficult, intuitive, and thorough. It didn't leave anything undone.
Date published: 2023-04-14
Rated 4 out of 5 by from Found easy to use. An automatic save function would have saved me some time. HR Block has one and I found it useful. I did 2021 and 2022 this year and wanted to use Fidelity free offer to start and then add charges as it got more complex. Well in both cases I had to pay the $80 first. Will try to get refund through Customer Service. Not consistent handling.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax We find it best to let Turbo Tax guide you through each step. That takes the guess work out of filing your taxes correctly. Less headaches!
Date published: 2023-04-14
Rated 2 out of 5 by from Thourough but EXPENSIVE Still getting a better return with turbo tax. But they charge WAY too much! Watch out for those service fees if you decide to take it from your return. Thanks but, also, no thanks?
Date published: 2023-04-14
Rated 5 out of 5 by from Taxes made easier Great Experience - Easier and less expensive than utilizing a CPA. Puts you in the driving seat with great confidence!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2803