TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Angie 83 from
SEEMS MORE COMPLICATED AND MORE EXPENSIVE THAN EVE
I found it to be more complicated and more expensive than ever before. Lured in with promised 50% off then only ended up getting twenty dollars off. Seemed pretty scammy on the ad. I did however love the live chat to help resolve a problem I was having. The account was very helpful.
Date published: 2023-04-14
Rated 5 out of 5 by
Eel1234 from
It's Easy
TurboTax simplifies filing, but still allows to ask questions and get answers. The format is intuitive and the process is easy.
Date published: 2023-04-14
Rated 1 out of 5 by
carol5589 from
I hate the new format/changes this year!!!
I ended up having to pay for an upgrade to Premium when I was happy using the Deluxe version I already paid for. There did not seem to be a choice. I've used TurboTax for many years and loved it. This year was a nightmare!!!
Date published: 2023-04-14
Rated 1 out of 5 by
Cara13 from
BOOOO
I hated being told at the last possible step I had to upgrade to premium because of stock things that I barely understand. I was NOT told accurately. "You sold stock or something" I did not make the decision to sell the stock! I did not take money out of stock! I do not touch any stock related things, the finance company that manages them does (Does that count as me?). It was not explained what exactly caused this. And after I HAD to upgrade, nothing about my refund changed! I am UPSET. If something in my return is going to force me to upgrade at the end I want to be told UPFRONT. And I saw no direct benefit to me as a customer in this 'Premium' upgrade. It was only a paywall to finishing my taxes. Thanks a lot. Next year, I'm shopping other providers if I have to pay this much money for such a small refund.
Date published: 2023-04-14
Rated 5 out of 5 by
Nightterro from
Simple and easy to use
Simple program and did what I needed it to. No issues.
Date published: 2023-04-14
Rated 5 out of 5 by
DJP24 from
Great tax filing program
Great program. I recommend it for anyone doing their own taxes.
Date published: 2023-04-14
Rated 3 out of 5 by
mekathequeen from
bitter sweet
love turbotax but unhappy that i cant figure out if i can file my past taxes electronically. im so confused because on one page it says i can and then i hit continue and then the next page says i cant efile and need to change my fiing date.
Date published: 2023-04-14
Rated 5 out of 5 by
TahitiSteve from
Turbo Tax is my go to tax service!
Always use this service for my personal taxes, proven reliability.
Date published: 2023-04-14
Rated 4 out of 5 by
Blasian1 from
easy
using Turbo Tax was very easy. very happy that the W2 information was already there to just confrim
Date published: 2023-04-14
Rated 4 out of 5 by
Frugalleez from
Like the desktop version better
Many confusing things, not easy to find a way to go back and adjust a specific issue.
All TurboTax® Offerings Reviews - Page 2801
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Angie 83 from
SEEMS MORE COMPLICATED AND MORE EXPENSIVE THAN EVE
I found it to be more complicated and more expensive than ever before. Lured in with promised 50% off then only ended up getting twenty dollars off. Seemed pretty scammy on the ad. I did however love the live chat to help resolve a problem I was having. The account was very helpful.
Date published: 2023-04-14
Rated 5 out of 5 by
Eel1234 from
It's Easy
TurboTax simplifies filing, but still allows to ask questions and get answers. The format is intuitive and the process is easy.
Date published: 2023-04-14
Rated 1 out of 5 by
carol5589 from
I hate the new format/changes this year!!!
I ended up having to pay for an upgrade to Premium when I was happy using the Deluxe version I already paid for. There did not seem to be a choice. I've used TurboTax for many years and loved it. This year was a nightmare!!!
Date published: 2023-04-14
Rated 1 out of 5 by
Cara13 from
BOOOO
I hated being told at the last possible step I had to upgrade to premium because of stock things that I barely understand. I was NOT told accurately. "You sold stock or something" I did not make the decision to sell the stock! I did not take money out of stock! I do not touch any stock related things, the finance company that manages them does (Does that count as me?). It was not explained what exactly caused this. And after I HAD to upgrade, nothing about my refund changed! I am UPSET. If something in my return is going to force me to upgrade at the end I want to be told UPFRONT. And I saw no direct benefit to me as a customer in this 'Premium' upgrade. It was only a paywall to finishing my taxes. Thanks a lot. Next year, I'm shopping other providers if I have to pay this much money for such a small refund.
Date published: 2023-04-14
Rated 5 out of 5 by
Nightterro from
Simple and easy to use
Simple program and did what I needed it to. No issues.
Date published: 2023-04-14
Rated 5 out of 5 by
DJP24 from
Great tax filing program
Great program. I recommend it for anyone doing their own taxes.
Date published: 2023-04-14
Rated 3 out of 5 by
mekathequeen from
bitter sweet
love turbotax but unhappy that i cant figure out if i can file my past taxes electronically. im so confused because on one page it says i can and then i hit continue and then the next page says i cant efile and need to change my fiing date.
Date published: 2023-04-14
Rated 5 out of 5 by
TahitiSteve from
Turbo Tax is my go to tax service!
Always use this service for my personal taxes, proven reliability.
Date published: 2023-04-14
Rated 4 out of 5 by
Blasian1 from
easy
using Turbo Tax was very easy. very happy that the W2 information was already there to just confrim
Date published: 2023-04-14
Rated 4 out of 5 by
Frugalleez from
Like the desktop version better
Many confusing things, not easy to find a way to go back and adjust a specific issue.
All TurboTax® Offerings Reviews - Page 2801
Date published: 2023-04-14