TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy Love that you can just import your w2 however if you are using the free edition just know you are more likely to get a smaller refund.
Date published: 2023-04-14
Rated 4 out of 5 by from Did the job. Overall relatively easy to use. Navigation for dealing with 1099-NEC forms for non-business owners could be much clearer. Unexpected snag: despite checking the charitable contributions box, I did not get an opportunity to fill out my actual charitable contributions; I had to back click to review/redo that section to eventually fill in that data. It could have been me clicking a tab unintentionally, but never had that happen before using TurboTax. Also, it is still hard to get the software to move on when one does not specify a state to file income tax in (I live in TN; no state income tax).
Date published: 2023-04-14
Rated 5 out of 5 by from Another Successful Year with Turbo Tax Turbo Tax walks me through every possible situation that could apply to me. While checking and rechecking gets repetitive, I feel confident that my information is complete in every respect.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Excellent and Extremely Convenient! This is my 8th year and the convenience is AWESOME!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax does the job Have been a client for 8 years and have no problems with any of my returns
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax was totally free for me TurboTax was so easy to use to complete my taxes and it's awesome that it was completely free.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is awsme i have used Turbotax for the last 5 years! this year was done in about 28 min! thank you Turbotax!
Date published: 2023-04-14
Rated 1 out of 5 by from Terrible It charged me when i was looking for a free alternative for my son. Ridiculous I had to pay $200 for turbo tax when he only owed 100 on his return. He literally made no money and I paid more for the program than what he owed
Date published: 2023-04-14
Rated 3 out of 5 by from meh I have used Turbotax for years, yet this year it asked me if I used 2 particular forms on my 2021 tax return. Why would I have to look that up, since turbotax HAS that info? Makes no sense to me. Also, Turbotax is expensive and the price keeps increasing. So yeah, MEH. makes no sense.
Date published: 2023-04-14
Rated 1 out of 5 by from Gimmicky 1-Star, be prepared to spend 4 hours being confused about TurboTax packages and additional last minute processing fees.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2795
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy Love that you can just import your w2 however if you are using the free edition just know you are more likely to get a smaller refund.
Date published: 2023-04-14
Rated 4 out of 5 by from Did the job. Overall relatively easy to use. Navigation for dealing with 1099-NEC forms for non-business owners could be much clearer. Unexpected snag: despite checking the charitable contributions box, I did not get an opportunity to fill out my actual charitable contributions; I had to back click to review/redo that section to eventually fill in that data. It could have been me clicking a tab unintentionally, but never had that happen before using TurboTax. Also, it is still hard to get the software to move on when one does not specify a state to file income tax in (I live in TN; no state income tax).
Date published: 2023-04-14
Rated 5 out of 5 by from Another Successful Year with Turbo Tax Turbo Tax walks me through every possible situation that could apply to me. While checking and rechecking gets repetitive, I feel confident that my information is complete in every respect.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Excellent and Extremely Convenient! This is my 8th year and the convenience is AWESOME!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax does the job Have been a client for 8 years and have no problems with any of my returns
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax was totally free for me TurboTax was so easy to use to complete my taxes and it's awesome that it was completely free.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is awsme i have used Turbotax for the last 5 years! this year was done in about 28 min! thank you Turbotax!
Date published: 2023-04-14
Rated 1 out of 5 by from Terrible It charged me when i was looking for a free alternative for my son. Ridiculous I had to pay $200 for turbo tax when he only owed 100 on his return. He literally made no money and I paid more for the program than what he owed
Date published: 2023-04-14
Rated 3 out of 5 by from meh I have used Turbotax for years, yet this year it asked me if I used 2 particular forms on my 2021 tax return. Why would I have to look that up, since turbotax HAS that info? Makes no sense to me. Also, Turbotax is expensive and the price keeps increasing. So yeah, MEH. makes no sense.
Date published: 2023-04-14
Rated 1 out of 5 by from Gimmicky 1-Star, be prepared to spend 4 hours being confused about TurboTax packages and additional last minute processing fees.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2795