TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Onaroll from
So easy to use!
I’ve used Turbo Tax for 8 years and never had an issue with my returns!
Date published: 2023-04-14
Rated 1 out of 5 by
lj4028aim from
TurboTax Version
I have been using TurboTax for 7 years. This year my wife and I decided to use TurboTax jointly filed our tax with Deluxe version. For somehow reason, before we were ready to file, the version bumped to premium. I called customer representative, and what I have been told was I couldn't downgrade our version. If we do, we would lost all of our data and re-started it again. I mean it was really frustrated and disappointed. I do remember we chose the Deluxe version at very beginning and not sure why it "helped" us upgraded to Premium. The worst thing was you couldn't choose what you want as a customer before you pay. Looks like you were forced to choose higher version. Another ridiculous thing was TurboTax charged extra $39 dollars as other option just because I chose to pay TurboTax by deducting fees from my tax return. Wow, I will reserve my comments here and leave it for you to think about it. Really bad experience. More than likely, we will switch to a different product for our tax return next year. Customers, remember, money is yours, and every single penny is worthy. You will make that final call.
Date published: 2023-04-14
Rated 5 out of 5 by
D Man Dan from
Nice
Quick and easy but this review requirement of a certain number of characters is really dumb.
Date published: 2023-04-14
Rated 2 out of 5 by
Darian Counts from
my last year with TT
Ive used TT for years . Every year you add on more fees. I'm Done
Date published: 2023-04-14
Rated 5 out of 5 by
WallyGat from
Turbo Tax is Easy to Use
Intuitive with help features that thoroughly explain the areas of the tax return. The search engine also works well to dig deeper or to find a location of the form you need to go back to.
Date published: 2023-04-14
Rated 5 out of 5 by
awilkesmd from
So easy
It never takes more than two hours to do my taxes.
Date published: 2023-04-14
Rated 1 out of 5 by
CollinM from
More Expensive Every Year
$125 is absolutely an absolutely atrocious amount to e-file a simple tax return. I do not feel like the money I spent to use turbotax bought me anything. I've been filing with turbotax for over a decade now and it seems to get more and more costly every year. I will be seeking a new tax prep method before next year, and will be urging other frustrated tax payers to do the same.
Date published: 2023-04-14
Rated 5 out of 5 by
suzdal22 from
1095 -A problem solved I think
great help with getting rid of old 1095-A that was causing return to not be accepted
Date published: 2023-04-14
Rated 4 out of 5 by
Concerned Intuit Client from
TurboTax is awesome, but they need to...
TurboTax is awesome, however their website redirections, pop-ups, and number of servers that handle a session make it challenging for browsers to load and navigate pages. Intuit can do better by consolidating the number of apps and servers required to manage a session, additionally pop-ups are often blocked by default from most browsers. There are a handful of configurations that I had to make on my browser to connect to Intuit servers, which I never needed to do for other websites. Call routing from the Intuit's 1-800 number is blocked by my carrier or appears as a robocall.
Date published: 2023-04-14
Rated 5 out of 5 by
Corliss Lokey from
turbo was easy to follow
I found it easy to follow and make corrections when needed.
All TurboTax® Offerings Reviews - Page 2786
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Onaroll from
So easy to use!
I’ve used Turbo Tax for 8 years and never had an issue with my returns!
Date published: 2023-04-14
Rated 1 out of 5 by
lj4028aim from
TurboTax Version
I have been using TurboTax for 7 years. This year my wife and I decided to use TurboTax jointly filed our tax with Deluxe version. For somehow reason, before we were ready to file, the version bumped to premium. I called customer representative, and what I have been told was I couldn't downgrade our version. If we do, we would lost all of our data and re-started it again. I mean it was really frustrated and disappointed. I do remember we chose the Deluxe version at very beginning and not sure why it "helped" us upgraded to Premium. The worst thing was you couldn't choose what you want as a customer before you pay. Looks like you were forced to choose higher version. Another ridiculous thing was TurboTax charged extra $39 dollars as other option just because I chose to pay TurboTax by deducting fees from my tax return. Wow, I will reserve my comments here and leave it for you to think about it. Really bad experience. More than likely, we will switch to a different product for our tax return next year. Customers, remember, money is yours, and every single penny is worthy. You will make that final call.
Date published: 2023-04-14
Rated 5 out of 5 by
D Man Dan from
Nice
Quick and easy but this review requirement of a certain number of characters is really dumb.
Date published: 2023-04-14
Rated 2 out of 5 by
Darian Counts from
my last year with TT
Ive used TT for years . Every year you add on more fees. I'm Done
Date published: 2023-04-14
Rated 5 out of 5 by
WallyGat from
Turbo Tax is Easy to Use
Intuitive with help features that thoroughly explain the areas of the tax return. The search engine also works well to dig deeper or to find a location of the form you need to go back to.
Date published: 2023-04-14
Rated 5 out of 5 by
awilkesmd from
So easy
It never takes more than two hours to do my taxes.
Date published: 2023-04-14
Rated 1 out of 5 by
CollinM from
More Expensive Every Year
$125 is absolutely an absolutely atrocious amount to e-file a simple tax return. I do not feel like the money I spent to use turbotax bought me anything. I've been filing with turbotax for over a decade now and it seems to get more and more costly every year. I will be seeking a new tax prep method before next year, and will be urging other frustrated tax payers to do the same.
Date published: 2023-04-14
Rated 5 out of 5 by
suzdal22 from
1095 -A problem solved I think
great help with getting rid of old 1095-A that was causing return to not be accepted
Date published: 2023-04-14
Rated 4 out of 5 by
Concerned Intuit Client from
TurboTax is awesome, but they need to...
TurboTax is awesome, however their website redirections, pop-ups, and number of servers that handle a session make it challenging for browsers to load and navigate pages. Intuit can do better by consolidating the number of apps and servers required to manage a session, additionally pop-ups are often blocked by default from most browsers. There are a handful of configurations that I had to make on my browser to connect to Intuit servers, which I never needed to do for other websites. Call routing from the Intuit's 1-800 number is blocked by my carrier or appears as a robocall.
Date published: 2023-04-14
Rated 5 out of 5 by
Corliss Lokey from
turbo was easy to follow
I found it easy to follow and make corrections when needed.
All TurboTax® Offerings Reviews - Page 2786
Date published: 2023-04-14