TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 1 out of 5 by
most unhappy user from
Slower than crap!
You spend half your time waiting on the system to update, which is everytime you open it. Last update was May 20th! Still never resolved electronic filing problem so I had to mail federal and state forms, even after paying $35 for the state. Think I will ever see a refund?
Date published: 2023-04-22
Rated 4 out of 5 by
Elton1113 from
Makes things easier for the most part
It does a good job of making things easier - for the most part. It organizes and asks the right questions. The in app Help files are OK but links to the web-based help are not context sensitive. The least they can do is tell you where to search on a subject.
Date published: 2023-04-22
Rated 5 out of 5 by
romelf70 from
awesome
great product. easy to used. great customer service
Date published: 2023-04-22
Rated 5 out of 5 by
Vclarkadult from
Sure Turbotax is cool, taxes aint it tho BOOO
Interesting experience. This is adulting? This sux
Date published: 2023-04-22
Rated 5 out of 5 by
Erneemw from
Turbo tax is amazing
Made it all easy, went smooth and will never do it another way
Date published: 2023-04-22
Rated 5 out of 5 by
Carl9 from
TurboTax is helpful
TurboTax has all the tools necessary to process taxes quickly and answers all your questions.
Date published: 2023-04-22
Rated 1 out of 5 by
Madaf124 from
So many fees
Double charged fees when irs rejected return due to something they already knew. Turbotax then recharged me for filing and services that they forced me to get just to add expenses after entering my 1099 nec. So now I'm already going grom 600ish to 418ish. And the refile is taking me from 418 to $100. Entire refund gone because of them.
Date published: 2023-04-22
Rated 5 out of 5 by
ms gilbert from
Turbotax is simple and easy
simple easy and reliable they have 24 hour real time reliable people there to help if you need it. i will be using turbotax from now on
Date published: 2023-04-22
Rated 5 out of 5 by
Lex 5 from
Turbo yes!!
Great experience! Easiest way I’ve ever filed my taxes!
Date published: 2023-04-22
Rated 2 out of 5 by
Carnie75 from
Some issues noticed
So trying this for a second time you state u need something else that I never g9t and you won't let me go back to change it so till then you get a 2 star rating
All TurboTax® Offerings Reviews - Page 279
Date published: 2023-04-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
most unhappy user from
Slower than crap!
You spend half your time waiting on the system to update, which is everytime you open it. Last update was May 20th! Still never resolved electronic filing problem so I had to mail federal and state forms, even after paying $35 for the state. Think I will ever see a refund?
Date published: 2023-04-22
Rated 4 out of 5 by
Elton1113 from
Makes things easier for the most part
It does a good job of making things easier - for the most part. It organizes and asks the right questions. The in app Help files are OK but links to the web-based help are not context sensitive. The least they can do is tell you where to search on a subject.
Date published: 2023-04-22
Rated 5 out of 5 by
romelf70 from
awesome
great product. easy to used. great customer service
Date published: 2023-04-22
Rated 5 out of 5 by
Vclarkadult from
Sure Turbotax is cool, taxes aint it tho BOOO
Interesting experience. This is adulting? This sux
Date published: 2023-04-22
Rated 5 out of 5 by
Erneemw from
Turbo tax is amazing
Made it all easy, went smooth and will never do it another way
Date published: 2023-04-22
Rated 5 out of 5 by
Carl9 from
TurboTax is helpful
TurboTax has all the tools necessary to process taxes quickly and answers all your questions.
Date published: 2023-04-22
Rated 1 out of 5 by
Madaf124 from
So many fees
Double charged fees when irs rejected return due to something they already knew. Turbotax then recharged me for filing and services that they forced me to get just to add expenses after entering my 1099 nec. So now I'm already going grom 600ish to 418ish. And the refile is taking me from 418 to $100. Entire refund gone because of them.
Date published: 2023-04-22
Rated 5 out of 5 by
ms gilbert from
Turbotax is simple and easy
simple easy and reliable they have 24 hour real time reliable people there to help if you need it. i will be using turbotax from now on
Date published: 2023-04-22
Rated 5 out of 5 by
Lex 5 from
Turbo yes!!
Great experience! Easiest way I’ve ever filed my taxes!
Date published: 2023-04-22
Rated 2 out of 5 by
Carnie75 from
Some issues noticed
So trying this for a second time you state u need something else that I never g9t and you won't let me go back to change it so till then you get a 2 star rating
All TurboTax® Offerings Reviews - Page 279
Date published: 2023-04-22