TURBO TAX CUSTOMER REVIEWS

TurboTax Live Deluxe Reviews

TurboTax Live Deluxe is an online tax preparation that connects you with real CPAs and EAs on demand to maximize your tax deductions and credits. They’ll review your return line by line, sign it and guarantee it’s done right, for
100% confidence.

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Own a business
Student
Rated 3 out of 5 by from Good platform Should be less expensive. Should be less expensive.
Date published: 2021-03-01
Rated 4 out of 5 by from TERRIFIC tax experience! Theresa is the expert that reviewed my information and she was calm and professional and thorough!
Date published: 2021-03-01
Rated 2 out of 5 by from disappointing season of filing I filed my returns and all was going very well under it came time to file. At that point, the fed return went through without an issue, but when it came time to do the same with the state, it told me that a situation prevented me from E filing. Since I've used this product for at least 10 years and never had an issue, I asked to speak to a representative. I spent close to an hour on the phone with a nice young lady named Ashley, who tried very hard to help me but couldn't give me an explanation, so I filed by Mail. Since one of the main reasons I use Turbo Tax is to get a quicker refund and the state filing was for a refund of $396, this was very disappointing. The only reason I gave you 2 stars is because the software worked reasonably well and Ashley tried her best to help me.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Easy, convenient, doesn't charge as much as some tax agencies
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Always get me a lot on my return! have never had an issue or concern
Date published: 2021-03-01
Rated 3 out of 5 by from Good, but expensive Tried to file State tax return and did not trust the final numbers, and didn't want to wait 7-14 days to speak with an expert. So I chose to only file my federal returns. Given the price, I expect either a more transparent system, or more immediate expert help.
Date published: 2021-03-01
Rated 5 out of 5 by from so easy so easy and complete. i would recomend to everyone
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is AWESOME! Turbo Tax is the most efficient tool ever!!!!!!!!!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is GREAT! TurboTax is a wonderful program! It is very easy to follow along and they have live experts that can help in which my case they were wonderful!
Date published: 2021-03-01
Rated 5 out of 5 by from wonderful help Bayla was so helpful and walked me through my return, she is really put my mind at ease.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 278
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Good platform Should be less expensive. Should be less expensive.
Date published: 2021-03-01
Rated 4 out of 5 by from TERRIFIC tax experience! Theresa is the expert that reviewed my information and she was calm and professional and thorough!
Date published: 2021-03-01
Rated 2 out of 5 by from disappointing season of filing I filed my returns and all was going very well under it came time to file. At that point, the fed return went through without an issue, but when it came time to do the same with the state, it told me that a situation prevented me from E filing. Since I've used this product for at least 10 years and never had an issue, I asked to speak to a representative. I spent close to an hour on the phone with a nice young lady named Ashley, who tried very hard to help me but couldn't give me an explanation, so I filed by Mail. Since one of the main reasons I use Turbo Tax is to get a quicker refund and the state filing was for a refund of $396, this was very disappointing. The only reason I gave you 2 stars is because the software worked reasonably well and Ashley tried her best to help me.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Easy, convenient, doesn't charge as much as some tax agencies
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Always get me a lot on my return! have never had an issue or concern
Date published: 2021-03-01
Rated 3 out of 5 by from Good, but expensive Tried to file State tax return and did not trust the final numbers, and didn't want to wait 7-14 days to speak with an expert. So I chose to only file my federal returns. Given the price, I expect either a more transparent system, or more immediate expert help.
Date published: 2021-03-01
Rated 5 out of 5 by from so easy so easy and complete. i would recomend to everyone
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is AWESOME! Turbo Tax is the most efficient tool ever!!!!!!!!!
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax is GREAT! TurboTax is a wonderful program! It is very easy to follow along and they have live experts that can help in which my case they were wonderful!
Date published: 2021-03-01
Rated 5 out of 5 by from wonderful help Bayla was so helpful and walked me through my return, she is really put my mind at ease.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 278