TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Likely to Use TurboTax again Gets better with age. Older and wiser recommends TurboTax. Goes well with background electronica and Led Zeppelin.
Date published: 2023-04-14
Rated 3 out of 5 by from Glitches in Turbotax Turbotax did not upload my 1099-R document. I had to add it manually. Also I kept getting an error message "Form 1099-R (XXX): Box 14a For electronic filing, New York State withholdings can not be greater than or equal to gross distribution or state distribution." when I tried to e-file. Turbotax's help did not provide any adequate assistance to this problem. I was only able to solve the problem by Googling the problem and after at least 30 minutes of searching I found a Turbotax chat with a solution. I had to put a number in box 16 in the 1099-R even though the official document has it blank.
Date published: 2023-04-14
Rated 5 out of 5 by from I USE TO HAVE FREAK ATTACKS UNTIL I GOT TURBO TAX GOOD GOLLY BUT THIS ROCKS MY WORLD There is now way on green earth I could have done this. They were patient and helpful. Unless you like to inflict pain on yourself during tax time, go Turbo Tax.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo tax is good. For tax fun, it was ok..............................
Date published: 2023-04-14
Rated 1 out of 5 by from Overpriced & no access to forms w/o upgrade :( I've done my taxes with this service twice. Both times I have kicked myself in the butt. I am deeply unsatisfied because I feel taken advantage of as a consumer. In 2022 I made roughly 80 dollars in gains from cryptocurrencies & just to have access to the forms to file these gains I had to upgrade for roughly 120 dollars. This service encourages me to take the time to learn how to properly file my taxes myself.
Date published: 2023-04-14
Rated 5 out of 5 by from TURBO TAX IS VERY EASYTO USE. LOVE IT. VERY EASY TO USE. RECOMMEND TO FRIENDS TO USE.
Date published: 2023-04-14
Rated 1 out of 5 by from Disappointed This is my 3rd time with Turbo tax and this time around, it was a lot more complicated. Fees for TurboTax were not explained until after all the process was done. More than half my return went to the fees. Will not be using this filing option next year.
Date published: 2023-04-14
Rated 4 out of 5 by from OK Never tried to file my tax return by myself, turbo tax great and easy
Date published: 2023-04-14
Rated 3 out of 5 by from First It was easy if you don't have much to deal with. It was difficult for me because I had some extra income I had trouble finding all the answers. I've paid a CPA for over 20 years and she died this year and I couldn't consult with her. Hopefully it will be easier next year.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Excellent!! It is so easy to use and makes filing easy too. It takes the headache out of doing taxes.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2768
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Likely to Use TurboTax again Gets better with age. Older and wiser recommends TurboTax. Goes well with background electronica and Led Zeppelin.
Date published: 2023-04-14
Rated 3 out of 5 by from Glitches in Turbotax Turbotax did not upload my 1099-R document. I had to add it manually. Also I kept getting an error message "Form 1099-R (XXX): Box 14a For electronic filing, New York State withholdings can not be greater than or equal to gross distribution or state distribution." when I tried to e-file. Turbotax's help did not provide any adequate assistance to this problem. I was only able to solve the problem by Googling the problem and after at least 30 minutes of searching I found a Turbotax chat with a solution. I had to put a number in box 16 in the 1099-R even though the official document has it blank.
Date published: 2023-04-14
Rated 5 out of 5 by from I USE TO HAVE FREAK ATTACKS UNTIL I GOT TURBO TAX GOOD GOLLY BUT THIS ROCKS MY WORLD There is now way on green earth I could have done this. They were patient and helpful. Unless you like to inflict pain on yourself during tax time, go Turbo Tax.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo tax is good. For tax fun, it was ok..............................
Date published: 2023-04-14
Rated 1 out of 5 by from Overpriced & no access to forms w/o upgrade :( I've done my taxes with this service twice. Both times I have kicked myself in the butt. I am deeply unsatisfied because I feel taken advantage of as a consumer. In 2022 I made roughly 80 dollars in gains from cryptocurrencies & just to have access to the forms to file these gains I had to upgrade for roughly 120 dollars. This service encourages me to take the time to learn how to properly file my taxes myself.
Date published: 2023-04-14
Rated 5 out of 5 by from TURBO TAX IS VERY EASYTO USE. LOVE IT. VERY EASY TO USE. RECOMMEND TO FRIENDS TO USE.
Date published: 2023-04-14
Rated 1 out of 5 by from Disappointed This is my 3rd time with Turbo tax and this time around, it was a lot more complicated. Fees for TurboTax were not explained until after all the process was done. More than half my return went to the fees. Will not be using this filing option next year.
Date published: 2023-04-14
Rated 4 out of 5 by from OK Never tried to file my tax return by myself, turbo tax great and easy
Date published: 2023-04-14
Rated 3 out of 5 by from First It was easy if you don't have much to deal with. It was difficult for me because I had some extra income I had trouble finding all the answers. I've paid a CPA for over 20 years and she died this year and I couldn't consult with her. Hopefully it will be easier next year.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Excellent!! It is so easy to use and makes filing easy too. It takes the headache out of doing taxes.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2768