TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 1 out of 5 by
TayTayMayMay from
TurboTax sucks
It starts off like it will be a simple return but when you click to file for free once you start doing your taxes midway through it tells you to upgrade and when you click no it lets you continue to file but at the very end it make you pay a fee to file your taxes. Keep in mind I have a very simple file. I only have a w2 and they still made it out to be a difficult file and I had to pay to file it smh.
Date published: 2023-04-14
Rated 5 out of 5 by
dene1943 from
Great tax program / Long time user
Well documented program, easy to use and provides many helpful prompts. Very good at comparing last year with current year and high lighting changes for one to review and / or remember.
Date published: 2023-04-14
Rated 5 out of 5 by
Ihatesurveys1 from
Great
It was very easy to use this product. I have been using it for years.
Date published: 2023-04-14
Rated 5 out of 5 by
OkNone from
TAXES
Good filling system. Expensive because if I did most of the work, why do I have to pay so much? Stop advertising MAX services more than once if I already chose not to use it
Date published: 2023-04-14
Rated 4 out of 5 by
JMDC from
Helpful for Seniors
As a 78 year old, I find Turbo Tax very helpful in getting my taxes done.
Date published: 2023-04-14
Rated 5 out of 5 by
Episcopal Regent from
Dependable
Turbo Tax is very dependable. A company I can rely upon for timeliness, accuracy, and efficiency.
Date published: 2023-04-14
Rated 2 out of 5 by
Caty5938 from
Issues with Employee Stock and Restricted Stock
Turbotax has worked well for me over the years but every year I have issues entering ESPP and Restricted stock. When the Fidelity forms load in, TurboTax does not read the whole form so I hand enter the information. It is easy to have mistakes here as TurboTax does not separate the Box A from Box B stock as in the 1099 form. Every year I do the step by step as I am not a tax professional but his year I ended up going to the form itself to check and realized it would have been way easier to just enter the information into the form.
Date published: 2023-04-14
Rated 5 out of 5 by
fkdsafjdkj from
Great easy process
The expert I worked with was fantastic - very nice and patient
Date published: 2023-04-14
Rated 5 out of 5 by
DC1966 from
Outstanding product
Turbo Tax is very easy to use and they find tax breaks that I would not normally know about. Easy to use. Highly reccomend.
Date published: 2023-04-14
Rated 2 out of 5 by
Dave_C from
Product does not always remember options
Multiple instances while using TurboTax, it asked for information that I had already filled in previously, making me have to repeat information several times. Things like information on my home office, having to re-iterate that multiple blank fields are indeed blank and not left blank on purpose (for some reason I had to re-enter and delete something for the program to register it being blank), as well as the follow-up questions that show a snapshot of the actual tax document without any clarifying comments on things like vehicle distance driven for work. While most pages have some sort of helpful tooltip, those pages did not, and I had to look up what it meant elsewhere.
All TurboTax® Offerings Reviews - Page 2737
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
TayTayMayMay from
TurboTax sucks
It starts off like it will be a simple return but when you click to file for free once you start doing your taxes midway through it tells you to upgrade and when you click no it lets you continue to file but at the very end it make you pay a fee to file your taxes. Keep in mind I have a very simple file. I only have a w2 and they still made it out to be a difficult file and I had to pay to file it smh.
Date published: 2023-04-14
Rated 5 out of 5 by
dene1943 from
Great tax program / Long time user
Well documented program, easy to use and provides many helpful prompts. Very good at comparing last year with current year and high lighting changes for one to review and / or remember.
Date published: 2023-04-14
Rated 5 out of 5 by
Ihatesurveys1 from
Great
It was very easy to use this product. I have been using it for years.
Date published: 2023-04-14
Rated 5 out of 5 by
OkNone from
TAXES
Good filling system. Expensive because if I did most of the work, why do I have to pay so much? Stop advertising MAX services more than once if I already chose not to use it
Date published: 2023-04-14
Rated 4 out of 5 by
JMDC from
Helpful for Seniors
As a 78 year old, I find Turbo Tax very helpful in getting my taxes done.
Date published: 2023-04-14
Rated 5 out of 5 by
Episcopal Regent from
Dependable
Turbo Tax is very dependable. A company I can rely upon for timeliness, accuracy, and efficiency.
Date published: 2023-04-14
Rated 2 out of 5 by
Caty5938 from
Issues with Employee Stock and Restricted Stock
Turbotax has worked well for me over the years but every year I have issues entering ESPP and Restricted stock. When the Fidelity forms load in, TurboTax does not read the whole form so I hand enter the information. It is easy to have mistakes here as TurboTax does not separate the Box A from Box B stock as in the 1099 form. Every year I do the step by step as I am not a tax professional but his year I ended up going to the form itself to check and realized it would have been way easier to just enter the information into the form.
Date published: 2023-04-14
Rated 5 out of 5 by
fkdsafjdkj from
Great easy process
The expert I worked with was fantastic - very nice and patient
Date published: 2023-04-14
Rated 5 out of 5 by
DC1966 from
Outstanding product
Turbo Tax is very easy to use and they find tax breaks that I would not normally know about. Easy to use. Highly reccomend.
Date published: 2023-04-14
Rated 2 out of 5 by
Dave_C from
Product does not always remember options
Multiple instances while using TurboTax, it asked for information that I had already filled in previously, making me have to repeat information several times. Things like information on my home office, having to re-iterate that multiple blank fields are indeed blank and not left blank on purpose (for some reason I had to re-enter and delete something for the program to register it being blank), as well as the follow-up questions that show a snapshot of the actual tax document without any clarifying comments on things like vehicle distance driven for work. While most pages have some sort of helpful tooltip, those pages did not, and I had to look up what it meant elsewhere.
All TurboTax® Offerings Reviews - Page 2737
Date published: 2023-04-14