TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Simple and Met My Needs The information the program provides just the basic filers is very helpful! I wouldn't be able to file otherwise. This is probably my last year filing on my own but I have always found using TurboTax a necessity for new adults!
Date published: 2023-04-14
Rated 2 out of 5 by from Not as satisfied as in the past In previous years you looked at my return from the year before and filled in lots of info
Date published: 2023-04-14
Rated 3 out of 5 by from not so great at the details was not able to properly fill in the 1095-a or locate the fields in need of review and it screwed up my fthb credit re-payment
Date published: 2023-04-14
Rated 1 out of 5 by from Glitches I had a TERRIBLE time filing this year. Probbly won't use TT next year. Had a glitch doing Federal. Six weeks later, when I tried to do my state, same thing. Combined, I was on the phone with them for three hours. Three hours out of my life! I should get a refund in full for payment.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy process I love that all the steps are laid out and clear explanantions of the entire process are always available.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax helps tax novices like me I am a novice at filing taxes and turbo tax made it manageable and secure.
Date published: 2023-04-14
Rated 5 out of 5 by from big fan I have been using turbo tax for a few years for my own business and it saves me time and money compared to the old accountant I used to use.
Date published: 2023-04-14
Rated 3 out of 5 by from It used to be better I came back to Turbo Tax since I had used it in the past and remembered that it was really great at walking me through any life changes that might affect my taxes. Not this time. I had to dig into areas that it never brought me to and I also had to do some external research on what I can enter for certain things. I felt like I was being pressured into paying more for live tax help because of this. The self-preparing was already expensive and using that additional service would have cost me more than if I would have just given everything to a tax professional in my area. I don't even feel like I got enough tax breaks because I moved last year.
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax is awesome great experience with turbo tax. it was easy to understand
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to Use Pleasant and well thought out; will use in the future
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2705
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Simple and Met My Needs The information the program provides just the basic filers is very helpful! I wouldn't be able to file otherwise. This is probably my last year filing on my own but I have always found using TurboTax a necessity for new adults!
Date published: 2023-04-14
Rated 2 out of 5 by from Not as satisfied as in the past In previous years you looked at my return from the year before and filled in lots of info
Date published: 2023-04-14
Rated 3 out of 5 by from not so great at the details was not able to properly fill in the 1095-a or locate the fields in need of review and it screwed up my fthb credit re-payment
Date published: 2023-04-14
Rated 1 out of 5 by from Glitches I had a TERRIBLE time filing this year. Probbly won't use TT next year. Had a glitch doing Federal. Six weeks later, when I tried to do my state, same thing. Combined, I was on the phone with them for three hours. Three hours out of my life! I should get a refund in full for payment.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy process I love that all the steps are laid out and clear explanantions of the entire process are always available.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax helps tax novices like me I am a novice at filing taxes and turbo tax made it manageable and secure.
Date published: 2023-04-14
Rated 5 out of 5 by from big fan I have been using turbo tax for a few years for my own business and it saves me time and money compared to the old accountant I used to use.
Date published: 2023-04-14
Rated 3 out of 5 by from It used to be better I came back to Turbo Tax since I had used it in the past and remembered that it was really great at walking me through any life changes that might affect my taxes. Not this time. I had to dig into areas that it never brought me to and I also had to do some external research on what I can enter for certain things. I felt like I was being pressured into paying more for live tax help because of this. The self-preparing was already expensive and using that additional service would have cost me more than if I would have just given everything to a tax professional in my area. I don't even feel like I got enough tax breaks because I moved last year.
Date published: 2023-04-14
Rated 5 out of 5 by from turbo tax is awesome great experience with turbo tax. it was easy to understand
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to Use Pleasant and well thought out; will use in the future
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2705