TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 3 out of 5 by from Difficult to go back and make corrections. Difficult to find the page where I want to make corrections. Spent a lot of time searching.
Date published: 2023-04-14
Rated 5 out of 5 by from Patricia my live assistant was awesome! Patricia was amazing- very informative, kind, and patient. She deserves a raise and promotion =). Thank you!
Date published: 2023-04-14
Rated 3 out of 5 by from Not as Easy as Past Years I had forms that were not listed. when i searched for them on turbo tax it said it was needed info but i didn't have to include it. I should be able to locate all forms sent to me on turbo tax without having questions that remain questionable. additionally, after inputting all my deductions, turbo tax said i should use standard deduction. i would like to see a comparison page of some type.
Date published: 2023-04-14
Rated 2 out of 5 by from does not help when rejected by IRS very Confusing .Does not help to know what the return was rejected for. A code was given with two posible problems #1 Pin code incorrect (checked it out the pin was correct) #2 AGI incorrect9Checed it out and it also was correct)
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome. I've used TurboTax for at least 20 years and continue to be totally satisfied!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to Use Now that I'm retired, I decided to do my own taxes again. Turbo Tax made it easy.
Date published: 2023-04-14
Rated 3 out of 5 by from TURBO It was okay but took twice as long as estimated, entry of data left a little to be desired
Date published: 2023-04-14
Rated 2 out of 5 by from Last two years software better than 2023 alot more difficult. I prefer the software program from 20, and 21. Used to be simpler and took less time.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is quick & easy Used Turbo Tax many years - no problems! Quick & Easy
Date published: 2023-04-14
Rated 5 out of 5 by from Nice! I engaged with Brea and on IT person.... PROFESSIONALS
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2685
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Difficult to go back and make corrections. Difficult to find the page where I want to make corrections. Spent a lot of time searching.
Date published: 2023-04-14
Rated 5 out of 5 by from Patricia my live assistant was awesome! Patricia was amazing- very informative, kind, and patient. She deserves a raise and promotion =). Thank you!
Date published: 2023-04-14
Rated 3 out of 5 by from Not as Easy as Past Years I had forms that were not listed. when i searched for them on turbo tax it said it was needed info but i didn't have to include it. I should be able to locate all forms sent to me on turbo tax without having questions that remain questionable. additionally, after inputting all my deductions, turbo tax said i should use standard deduction. i would like to see a comparison page of some type.
Date published: 2023-04-14
Rated 2 out of 5 by from does not help when rejected by IRS very Confusing .Does not help to know what the return was rejected for. A code was given with two posible problems #1 Pin code incorrect (checked it out the pin was correct) #2 AGI incorrect9Checed it out and it also was correct)
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome. I've used TurboTax for at least 20 years and continue to be totally satisfied!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to Use Now that I'm retired, I decided to do my own taxes again. Turbo Tax made it easy.
Date published: 2023-04-14
Rated 3 out of 5 by from TURBO It was okay but took twice as long as estimated, entry of data left a little to be desired
Date published: 2023-04-14
Rated 2 out of 5 by from Last two years software better than 2023 alot more difficult. I prefer the software program from 20, and 21. Used to be simpler and took less time.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is quick & easy Used Turbo Tax many years - no problems! Quick & Easy
Date published: 2023-04-14
Rated 5 out of 5 by from Nice! I engaged with Brea and on IT person.... PROFESSIONALS
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2685