TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo Tax is excellent I normally stress out over taxes. No stress this year!
Date published: 2023-04-15
Rated 1 out of 5 by from Not happy The new program is nothing like the past. I’ve been a user for 15 years and this year I had major issues, my return was rejected. If it wasn’t for your representative in Texas (Jeff) helping me thru the correction I would have lost my mind. He is the only reason I might use you in 2024
Date published: 2023-04-15
Rated 4 out of 5 by from I liked it as well as can be expected I like it. I think it's better than Tax Act. Taxes are hard for a small business owner who has no training in tax preparation. It was better than expected...I guess.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use Easy to use, takes very little time to complete and submit.
Date published: 2023-04-15
Rated 4 out of 5 by from LIKE THE SOFTWARE - HATE THE CONSTANT UP-SELLING Very good product to do my tax returns, but the constant pop ups trying to upsell me are very irritating. I almost stopped my return in the middle to try a different program, but figured it would be just as bad.
Date published: 2023-04-15
Rated 5 out of 5 by from Fast and efficient! Fast! Expensive, but worth it! Thanks! 20 characters?? Jeesh!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax is great. I had a few hickups this year with some of the forms, IRS forms are changing costantly, but I called in for help and they walked me through my problems & got them solved.
Date published: 2023-04-15
Rated 3 out of 5 by from Lots of problems with updates this year I've been using Turbotax for years. Usually, installations and updates run without a hitch. But this year, there were problems several times. Update failed message with no resolution. I managed to solve the problems by uninstalling and reinstalling so I was able to complete filing, but it was a real hassle. I hope it is not this difficult next year.
Date published: 2023-04-15
Rated 5 out of 5 by from Very helpful Very positive experience. Had two separate issues that required help and both phone calls were prompt and thorough.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to Use I had many computer issues. They expert help was great in helping me complete my taxes on time
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2682
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is excellent I normally stress out over taxes. No stress this year!
Date published: 2023-04-15
Rated 1 out of 5 by from Not happy The new program is nothing like the past. I’ve been a user for 15 years and this year I had major issues, my return was rejected. If it wasn’t for your representative in Texas (Jeff) helping me thru the correction I would have lost my mind. He is the only reason I might use you in 2024
Date published: 2023-04-15
Rated 4 out of 5 by from I liked it as well as can be expected I like it. I think it's better than Tax Act. Taxes are hard for a small business owner who has no training in tax preparation. It was better than expected...I guess.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use Easy to use, takes very little time to complete and submit.
Date published: 2023-04-15
Rated 4 out of 5 by from LIKE THE SOFTWARE - HATE THE CONSTANT UP-SELLING Very good product to do my tax returns, but the constant pop ups trying to upsell me are very irritating. I almost stopped my return in the middle to try a different program, but figured it would be just as bad.
Date published: 2023-04-15
Rated 5 out of 5 by from Fast and efficient! Fast! Expensive, but worth it! Thanks! 20 characters?? Jeesh!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax is great. I had a few hickups this year with some of the forms, IRS forms are changing costantly, but I called in for help and they walked me through my problems & got them solved.
Date published: 2023-04-15
Rated 3 out of 5 by from Lots of problems with updates this year I've been using Turbotax for years. Usually, installations and updates run without a hitch. But this year, there were problems several times. Update failed message with no resolution. I managed to solve the problems by uninstalling and reinstalling so I was able to complete filing, but it was a real hassle. I hope it is not this difficult next year.
Date published: 2023-04-15
Rated 5 out of 5 by from Very helpful Very positive experience. Had two separate issues that required help and both phone calls were prompt and thorough.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to Use I had many computer issues. They expert help was great in helping me complete my taxes on time
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2682