TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Karacocoa from
Great!
I upgraded to Live Assisted Premier so I could speak with someone via Chat as I was getting a major error regarding my state return. I connected with Chiquita D, who went through each line item, step by step, until she found the error. She kept me informed along with way and was gracious and patient and lovely. Error was fixed and I can breathe a sigh of relief. Please recognize Chiquita for her hard work and dedication. And thank her for me!
Date published: 2023-04-14
Rated 4 out of 5 by
Catfish BoB from
I struggled a bit
It was tough to figure out where a couple of the business deductions went but finally did.
Date published: 2023-04-14
Rated 5 out of 5 by
FrozenNorth907 from
So easy!
This was the fastest smoothest year yet! Keep up the awesome work guys! I can't wait for the future when I just get a notice that says my taxes have been done for me :-) We are almost there!
Date published: 2023-04-14
Rated 5 out of 5 by
Niko37130 from
Very approachable formatting.
TurboTax gives the user many options all with a friendly format to make filing taxes on your own for the first time a lot less scary.
Date published: 2023-04-14
Rated 5 out of 5 by
null from
Easy to use tool
I've been a user for 10+ years. I like the way information is imported from the previous return.
Date published: 2023-04-14
Rated 3 out of 5 by
Kjb333 from
Too many pop ups and nickle and dime options
it used to be so simple and helpful and now it is expensive and I am constantly aware you are trying to upsell me. My worst experience to date using this platform.
Date published: 2023-04-14
Rated 5 out of 5 by
olamay from
great help
although this is really hard for me, Turbo Tax make it easier
Date published: 2023-04-14
Rated 3 out of 5 by
BKB2023 from
Has some really annoying problems -
Generally it works as it should find a solution. But when I find a problem there is little to no support to find a solution. TT should at least give an error message instead of starting over.
Date published: 2023-04-14
Rated 5 out of 5 by
JeannieH7 from
Extremely easy
Turbo Tax makes doing your taxes easy. I would definitely recommend.
Date published: 2023-04-14
Rated 4 out of 5 by
ffro from
Tax return
I like the way it guides you and does the math and adds
All TurboTax® Offerings Reviews - Page 2637
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Karacocoa from
Great!
I upgraded to Live Assisted Premier so I could speak with someone via Chat as I was getting a major error regarding my state return. I connected with Chiquita D, who went through each line item, step by step, until she found the error. She kept me informed along with way and was gracious and patient and lovely. Error was fixed and I can breathe a sigh of relief. Please recognize Chiquita for her hard work and dedication. And thank her for me!
Date published: 2023-04-14
Rated 4 out of 5 by
Catfish BoB from
I struggled a bit
It was tough to figure out where a couple of the business deductions went but finally did.
Date published: 2023-04-14
Rated 5 out of 5 by
FrozenNorth907 from
So easy!
This was the fastest smoothest year yet! Keep up the awesome work guys! I can't wait for the future when I just get a notice that says my taxes have been done for me :-) We are almost there!
Date published: 2023-04-14
Rated 5 out of 5 by
Niko37130 from
Very approachable formatting.
TurboTax gives the user many options all with a friendly format to make filing taxes on your own for the first time a lot less scary.
Date published: 2023-04-14
Rated 5 out of 5 by
null from
Easy to use tool
I've been a user for 10+ years. I like the way information is imported from the previous return.
Date published: 2023-04-14
Rated 3 out of 5 by
Kjb333 from
Too many pop ups and nickle and dime options
it used to be so simple and helpful and now it is expensive and I am constantly aware you are trying to upsell me. My worst experience to date using this platform.
Date published: 2023-04-14
Rated 5 out of 5 by
olamay from
great help
although this is really hard for me, Turbo Tax make it easier
Date published: 2023-04-14
Rated 3 out of 5 by
BKB2023 from
Has some really annoying problems -
Generally it works as it should find a solution. But when I find a problem there is little to no support to find a solution. TT should at least give an error message instead of starting over.
Date published: 2023-04-14
Rated 5 out of 5 by
JeannieH7 from
Extremely easy
Turbo Tax makes doing your taxes easy. I would definitely recommend.
Date published: 2023-04-14
Rated 4 out of 5 by
ffro from
Tax return
I like the way it guides you and does the math and adds
All TurboTax® Offerings Reviews - Page 2637
Date published: 2023-04-14