TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo tax I have used turbo tax for many years and love it Thanks
Date published: 2023-04-14
Rated 3 out of 5 by from Competent application but rather childish I get it - today, people need silly cartoons, feel-good graphics, games and encouragement to get through everything. Please add an adult version that doesn't make me feel like I'm using So-Big Crayolas and RACING TO COMPLETE MY RETURN YAYY!!! GOOD JOB!! YOU'RE A STAR!!! Also, maybe consider dropping the sneaky opt-in sections.
Date published: 2023-04-14
Rated 3 out of 5 by from Great Refund Horrible Cost If you can't win them all. Turbo Tax describes this statement. I needed at least 3K in refund i got but the cost to file taxes on turbo tax took almost half my state refund.
Date published: 2023-04-14
Rated 1 out of 5 by from won't let you move forward when they make a mistak I did NOT have any self-employment. But it kept trying to get me to add information for a vehicle used for self-employed car use. Added several minutes to the time needed to get past it. Very annoying.
Date published: 2023-04-14
Rated 3 out of 5 by from Meh It doesn't pull in all of the information, and the picture of a document method is substandard. I live In Florida and it keeps asking me to file a state return..... The constant nagging about upgrading, after selecting a paid version is kinda ridiculous.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Amazing! TurboTax is easy to use, has explanations for things that I do not understand, and helps me breathe easily when it comes to my taxes. I love being able to see everything right in front of me and the helpful suggestions and recommendations too. I used a CPA in recent years and was not very happy for a number of reasons, so I came back to TurboTax and I am very happy with it. I highly recommend TurboTax!
Date published: 2023-04-14
Rated 2 out of 5 by from Always asking for more. Need more options letting people know if they have a simple file that they can do it for free instead of paying 120 dollars for premium. Most people dont need premium.
Date published: 2023-04-14
Rated 4 out of 5 by from Money grubbing hoes Always the trickster. Can’t just keep it simple. The hand is out to the end.
Date published: 2023-04-14
Rated 5 out of 5 by from Very Very Good Helper for so many years Used so many years, helped me forever, no audit so far. Thank you very much for it's expertise.
Date published: 2023-04-14
Rated 1 out of 5 by from Overpriced! Discriminates against low income I have no issues with the application. However, I was forced to upgrade to Premium package because of the form 8962. I am in the below poverty line income category and had to obtain insurance through Affordable Care ACT in the market place. I received the 1095-A form and had file 8962 form, which was included in deluxe package in the prior year. It is unthoughtful to force low income customers into premium packages just for this form.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2633
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax I have used turbo tax for many years and love it Thanks
Date published: 2023-04-14
Rated 3 out of 5 by from Competent application but rather childish I get it - today, people need silly cartoons, feel-good graphics, games and encouragement to get through everything. Please add an adult version that doesn't make me feel like I'm using So-Big Crayolas and RACING TO COMPLETE MY RETURN YAYY!!! GOOD JOB!! YOU'RE A STAR!!! Also, maybe consider dropping the sneaky opt-in sections.
Date published: 2023-04-14
Rated 3 out of 5 by from Great Refund Horrible Cost If you can't win them all. Turbo Tax describes this statement. I needed at least 3K in refund i got but the cost to file taxes on turbo tax took almost half my state refund.
Date published: 2023-04-14
Rated 1 out of 5 by from won't let you move forward when they make a mistak I did NOT have any self-employment. But it kept trying to get me to add information for a vehicle used for self-employed car use. Added several minutes to the time needed to get past it. Very annoying.
Date published: 2023-04-14
Rated 3 out of 5 by from Meh It doesn't pull in all of the information, and the picture of a document method is substandard. I live In Florida and it keeps asking me to file a state return..... The constant nagging about upgrading, after selecting a paid version is kinda ridiculous.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Amazing! TurboTax is easy to use, has explanations for things that I do not understand, and helps me breathe easily when it comes to my taxes. I love being able to see everything right in front of me and the helpful suggestions and recommendations too. I used a CPA in recent years and was not very happy for a number of reasons, so I came back to TurboTax and I am very happy with it. I highly recommend TurboTax!
Date published: 2023-04-14
Rated 2 out of 5 by from Always asking for more. Need more options letting people know if they have a simple file that they can do it for free instead of paying 120 dollars for premium. Most people dont need premium.
Date published: 2023-04-14
Rated 4 out of 5 by from Money grubbing hoes Always the trickster. Can’t just keep it simple. The hand is out to the end.
Date published: 2023-04-14
Rated 5 out of 5 by from Very Very Good Helper for so many years Used so many years, helped me forever, no audit so far. Thank you very much for it's expertise.
Date published: 2023-04-14
Rated 1 out of 5 by from Overpriced! Discriminates against low income I have no issues with the application. However, I was forced to upgrade to Premium package because of the form 8962. I am in the below poverty line income category and had to obtain insurance through Affordable Care ACT in the market place. I received the 1095-A form and had file 8962 form, which was included in deluxe package in the prior year. It is unthoughtful to force low income customers into premium packages just for this form.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2633