TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Great Professionalism, Knowlege, and Patience! Our experience was nothing but favorable. The tax professional was great at breaking down how our taxes were calculated and showing us how to find everything line by line.
Date published: 2023-04-14
Rated 1 out of 5 by from Intuit is a parasite Software intentionally obscures and mystifies rules and concepts to force subscription
Date published: 2023-04-14
Rated 2 out of 5 by from Turbo Tax Premiumk The software embedded in the program used to prepare my tax return was excellent, however, everytime I turned the program off, and back on, the programer would put me into a loop with a failure which would not allow me to access my return. Sent two requests to Turbo Tax for assistance with no response. My work aroung was to leave Turbo Tax open for 2 days until I completed my return. Turbo Tax would not let me update the filing information. I am a fifteen + year user of Turbo Tax and terribly disappointed with this experience.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Great This process was super easy, took about an hour after putting off until the last moment. Big fan, will use again!
Date published: 2023-04-14
Rated 5 out of 5 by from Simple easy to use Simple easy to use application that I use every year to file taxes.
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax is not so awesome The product is a good program but it has several bugs still within it. A few times the program would not accept the numbers or names I was trying to insert onto the lines. At the end the program repeatedly insisted on charging me an additional $40 to post the information to the respective agencies. When I finally managed to have it access the proper page the program again refused to print the information on the lines that I was trying to imput. After reboots, reviewing all my info, and suffering frustration mysteriously the program straightened up and allowed me to input all revelant info. In the end the program is good but can be frustratingly stubborn.
Date published: 2023-04-14
Rated 5 out of 5 by from Live agents awesome Both live agents were beyond amazing. They are informed and easy to follow
Date published: 2023-04-14
Rated 5 out of 5 by from Do it yourself I did it in the comfort of my home. have years of experience. and got it done in a couple of hours. remember to keep your paper work available!
Date published: 2023-04-14
Rated 4 out of 5 by from 2023 Tax Some of the Tax expert information was not helpful, however the tax prep online program was excellent. would recommend to others.
Date published: 2023-04-14
Rated 5 out of 5 by from Whew! I did it! My accountant uses Turbo Tax, so a few years ago, figured I could do it myself. And I got it all done in a matter of days. The prompts were easy to follow and helped with what needs to be included and what doesn't. I would highly recommend.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2631
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Professionalism, Knowlege, and Patience! Our experience was nothing but favorable. The tax professional was great at breaking down how our taxes were calculated and showing us how to find everything line by line.
Date published: 2023-04-14
Rated 1 out of 5 by from Intuit is a parasite Software intentionally obscures and mystifies rules and concepts to force subscription
Date published: 2023-04-14
Rated 2 out of 5 by from Turbo Tax Premiumk The software embedded in the program used to prepare my tax return was excellent, however, everytime I turned the program off, and back on, the programer would put me into a loop with a failure which would not allow me to access my return. Sent two requests to Turbo Tax for assistance with no response. My work aroung was to leave Turbo Tax open for 2 days until I completed my return. Turbo Tax would not let me update the filing information. I am a fifteen + year user of Turbo Tax and terribly disappointed with this experience.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Great This process was super easy, took about an hour after putting off until the last moment. Big fan, will use again!
Date published: 2023-04-14
Rated 5 out of 5 by from Simple easy to use Simple easy to use application that I use every year to file taxes.
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax is not so awesome The product is a good program but it has several bugs still within it. A few times the program would not accept the numbers or names I was trying to insert onto the lines. At the end the program repeatedly insisted on charging me an additional $40 to post the information to the respective agencies. When I finally managed to have it access the proper page the program again refused to print the information on the lines that I was trying to imput. After reboots, reviewing all my info, and suffering frustration mysteriously the program straightened up and allowed me to input all revelant info. In the end the program is good but can be frustratingly stubborn.
Date published: 2023-04-14
Rated 5 out of 5 by from Live agents awesome Both live agents were beyond amazing. They are informed and easy to follow
Date published: 2023-04-14
Rated 5 out of 5 by from Do it yourself I did it in the comfort of my home. have years of experience. and got it done in a couple of hours. remember to keep your paper work available!
Date published: 2023-04-14
Rated 4 out of 5 by from 2023 Tax Some of the Tax expert information was not helpful, however the tax prep online program was excellent. would recommend to others.
Date published: 2023-04-14
Rated 5 out of 5 by from Whew! I did it! My accountant uses Turbo Tax, so a few years ago, figured I could do it myself. And I got it all done in a matter of days. The prompts were easy to follow and helped with what needs to be included and what doesn't. I would highly recommend.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2631