TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2023 Tax Some of the Tax expert information was not helpful, however the tax prep online program was excellent. would recommend to others.
Date published: 2023-04-14
Rated 5 out of 5 by from Whew! I did it! My accountant uses Turbo Tax, so a few years ago, figured I could do it myself. And I got it all done in a matter of days. The prompts were easy to follow and helped with what needs to be included and what doesn't. I would highly recommend.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax Very speedy and easy to understand the directions.
Date published: 2023-04-14
Rated 3 out of 5 by from Foreign Tax Credit Your Foreign Tax Credit form has many flaws. It's not all that intuitive because you system only allows one foreign country to be listed for report passive income and taxes. Please fix it. I spent more time on this one section to get it to work, than I did on the rest of the entire return.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Awesome! Easy to use. Very helpful and guides you every step of the way
Date published: 2023-04-14
Rated 5 out of 5 by from My experience with TurboTax Have been filing with Turbo Tax for 18 years. Effortless experience.
Date published: 2023-04-14
Rated 1 out of 5 by from Most agrivating and cunfusing thing Ive ever donei It sucked hated it wont do it again and definitly will not recomend this service to anyone
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax Good with Exceptions Turbo has been good with the exception of transferring some critical info to my Arkansas return. Under "Other Reportable Income" section I show my wife's income as a negative and a positive number due to her income being exempted under IRS Notice 2014-7. This entry is made with the proper explanation. TurboTax does not transfer that entry to the State form! In 2021 it transferred "Other Income" to the Other Income Details" ", but just showed the net "0" income number without any explanation. This triggered an adjustment by Arkansas Tax and I had to provide all kinds of documentation. Took months. This year, TuboTax didn't even produce the Other Income Details sheet for state. So, I am having to file manually and include a bunch of documentation. This is my 9th year with TurboTax, and my last if this isn't addressed!
Date published: 2023-04-14
Rated 4 out of 5 by from turbo Easy to use, self explanatory and I don't have any other comments
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is great! It's fast, easy to use, and quick to calculate your best refund.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2625
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2023 Tax Some of the Tax expert information was not helpful, however the tax prep online program was excellent. would recommend to others.
Date published: 2023-04-14
Rated 5 out of 5 by from Whew! I did it! My accountant uses Turbo Tax, so a few years ago, figured I could do it myself. And I got it all done in a matter of days. The prompts were easy to follow and helped with what needs to be included and what doesn't. I would highly recommend.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax Very speedy and easy to understand the directions.
Date published: 2023-04-14
Rated 3 out of 5 by from Foreign Tax Credit Your Foreign Tax Credit form has many flaws. It's not all that intuitive because you system only allows one foreign country to be listed for report passive income and taxes. Please fix it. I spent more time on this one section to get it to work, than I did on the rest of the entire return.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is Awesome! Easy to use. Very helpful and guides you every step of the way
Date published: 2023-04-14
Rated 5 out of 5 by from My experience with TurboTax Have been filing with Turbo Tax for 18 years. Effortless experience.
Date published: 2023-04-14
Rated 1 out of 5 by from Most agrivating and cunfusing thing Ive ever donei It sucked hated it wont do it again and definitly will not recomend this service to anyone
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax Good with Exceptions Turbo has been good with the exception of transferring some critical info to my Arkansas return. Under "Other Reportable Income" section I show my wife's income as a negative and a positive number due to her income being exempted under IRS Notice 2014-7. This entry is made with the proper explanation. TurboTax does not transfer that entry to the State form! In 2021 it transferred "Other Income" to the Other Income Details" ", but just showed the net "0" income number without any explanation. This triggered an adjustment by Arkansas Tax and I had to provide all kinds of documentation. Took months. This year, TuboTax didn't even produce the Other Income Details sheet for state. So, I am having to file manually and include a bunch of documentation. This is my 9th year with TurboTax, and my last if this isn't addressed!
Date published: 2023-04-14
Rated 4 out of 5 by from turbo Easy to use, self explanatory and I don't have any other comments
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is great! It's fast, easy to use, and quick to calculate your best refund.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2625