TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from Expensive, and almost mistakenly made me pay $2000 I moved to South Carolina from New Hampshire, so it was my first time filing a state tax return. I moved in November, so I didn't expect to pay much, but after I went through the process it said I owed $2,155 in South Carolina state taxes. I didn't know what I did wrong, but I was eventually able to figure out that I clicked one wrong button because the directions were not clear. I clicked "Resident OR Part-Time" instead of "Non-Resident OR Part-Time", since I am a resident of South Carolina, but that made the system think that I owed taxes for the full year, even though I had already said that I moved their in November. Also getting increasingly expensive, and consistently asked you if you want to upgrade when it is not necessary just to get a little bit more money out of you that you don't need to spend.
Date published: 2023-04-16
Rated 5 out of 5 by from Tubo Tax Turbo tax is quick and easy to use. we are able to complete our taxes in on evening
Date published: 2023-04-16
Rated 2 out of 5 by from thank you turbo tax could have done better. last years taxes were even worse
Date published: 2023-04-16
Rated 4 out of 5 by from Great website Its nice to have live chat anytime of the day when I needed help with filing.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax Math Didn't Math For our state return, the math didn't make sense and I had to spend 2.5 hours on the phone with mostly unhelpful TurboTax representatives to get it figured out (which was...turbo tax can't help, just mail it in).
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is great It was easy to complete. It had where you can click and get answers to questions if you don't understand them
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax thanx you rock!!! Turbo Tax You Rock. Thank you for making doing taxes easy. 5stars.
Date published: 2023-04-16
Rated 5 out of 5 by from We like Turbo Tax Turbo helps guide me through all the boring tax questions with pleasant and helpful explanations and images. They cheer me on with encouraging messages as I trudge through the numbers. Plus they do all the filing for me so I don't have to.
Date published: 2023-04-16
Rated 4 out of 5 by from Great Self Tax-Filling Software! I was able to easily file my 2022 taxes but had lots of trouble filling my 2021 taxes. Made me purchase a software that looks outdated and doesn't allow me to do business deductions properly which were many from gas to food, marketing and many others.
Date published: 2023-04-16
Rated 5 out of 5 by from Made me feel like a tax pro! After using turbo tax for the first time this year, I've realized how many deductions I've missed as a business owner. Completely worth the cost and paid for itself!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2616
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Expensive, and almost mistakenly made me pay $2000 I moved to South Carolina from New Hampshire, so it was my first time filing a state tax return. I moved in November, so I didn't expect to pay much, but after I went through the process it said I owed $2,155 in South Carolina state taxes. I didn't know what I did wrong, but I was eventually able to figure out that I clicked one wrong button because the directions were not clear. I clicked "Resident OR Part-Time" instead of "Non-Resident OR Part-Time", since I am a resident of South Carolina, but that made the system think that I owed taxes for the full year, even though I had already said that I moved their in November. Also getting increasingly expensive, and consistently asked you if you want to upgrade when it is not necessary just to get a little bit more money out of you that you don't need to spend.
Date published: 2023-04-16
Rated 5 out of 5 by from Tubo Tax Turbo tax is quick and easy to use. we are able to complete our taxes in on evening
Date published: 2023-04-16
Rated 2 out of 5 by from thank you turbo tax could have done better. last years taxes were even worse
Date published: 2023-04-16
Rated 4 out of 5 by from Great website Its nice to have live chat anytime of the day when I needed help with filing.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax Math Didn't Math For our state return, the math didn't make sense and I had to spend 2.5 hours on the phone with mostly unhelpful TurboTax representatives to get it figured out (which was...turbo tax can't help, just mail it in).
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is great It was easy to complete. It had where you can click and get answers to questions if you don't understand them
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax thanx you rock!!! Turbo Tax You Rock. Thank you for making doing taxes easy. 5stars.
Date published: 2023-04-16
Rated 5 out of 5 by from We like Turbo Tax Turbo helps guide me through all the boring tax questions with pleasant and helpful explanations and images. They cheer me on with encouraging messages as I trudge through the numbers. Plus they do all the filing for me so I don't have to.
Date published: 2023-04-16
Rated 4 out of 5 by from Great Self Tax-Filling Software! I was able to easily file my 2022 taxes but had lots of trouble filling my 2021 taxes. Made me purchase a software that looks outdated and doesn't allow me to do business deductions properly which were many from gas to food, marketing and many others.
Date published: 2023-04-16
Rated 5 out of 5 by from Made me feel like a tax pro! After using turbo tax for the first time this year, I've realized how many deductions I've missed as a business owner. Completely worth the cost and paid for itself!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2616