TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
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Rated 2 out of 5 by mdolan772 from Expensive, and almost mistakenly made me pay $2000 I moved to South Carolina from New Hampshire, so it was my first time filing a state tax return. I moved in November, so I didn't expect to pay much, but after I went through the process it said I owed $2,155 in South Carolina state taxes. I didn't know what I did wrong, but I was eventually able to figure out that I clicked one wrong button because the directions were not clear. I clicked "Resident OR Part-Time" instead of "Non-Resident OR Part-Time", since I am a resident of South Carolina, but that made the system think that I owed taxes for the full year, even though I had already said that I moved their in November. Also getting increasingly expensive, and consistently asked you if you want to upgrade when it is not necessary just to get a little bit more money out of you that you don't need to spend.
Date published: 2023-04-16
Rated 5 out of 5 by Timothy Boy from Tubo Tax Turbo tax is quick and easy to use. we are able to complete our taxes in on evening
Date published: 2023-04-16
Rated 2 out of 5 by jeremylem from thank you turbo tax could have done better. last years taxes were even worse
Date published: 2023-04-16
Rated 4 out of 5 by Debbie571 from Great website Its nice to have live chat anytime of the day when I needed help with filing.
Date published: 2023-04-16
Rated 1 out of 5 by JulieKiki from Turbo Tax Math Didn't Math For our state return, the math didn't make sense and I had to spend 2.5 hours on the phone with mostly unhelpful TurboTax representatives to get it figured out (which was...turbo tax can't help, just mail it in).
Date published: 2023-04-16
Rated 5 out of 5 by Jayesqui from Turbo tax is great It was easy to complete. It had where you can click and get answers to questions if you don't understand them
Date published: 2023-04-16
Rated 5 out of 5 by HJB82 from Turbo Tax thanx you rock!!! Turbo Tax You Rock. Thank you for making doing taxes easy. 5stars.
Date published: 2023-04-16
Rated 5 out of 5 by Happy_Camper from We like Turbo Tax Turbo helps guide me through all the boring tax questions with pleasant and helpful explanations and images. They cheer me on with encouraging messages as I trudge through the numbers. Plus they do all the filing for me so I don't have to.
Date published: 2023-04-16
Rated 4 out of 5 by Jobany from Great Self Tax-Filling Software! I was able to easily file my 2022 taxes but had lots of trouble filling my 2021 taxes. Made me purchase a software that looks outdated and doesn't allow me to do business deductions properly which were many from gas to food, marketing and many others.
Date published: 2023-04-16
Rated 5 out of 5 by Josh3314 from Made me feel like a tax pro! After using turbo tax for the first time this year, I've realized how many deductions I've missed as a business owner. Completely worth the cost and paid for itself!
All TurboTax® Offerings Reviews - Page 2616
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by mdolan772 from Expensive, and almost mistakenly made me pay $2000 I moved to South Carolina from New Hampshire, so it was my first time filing a state tax return. I moved in November, so I didn't expect to pay much, but after I went through the process it said I owed $2,155 in South Carolina state taxes. I didn't know what I did wrong, but I was eventually able to figure out that I clicked one wrong button because the directions were not clear. I clicked "Resident OR Part-Time" instead of "Non-Resident OR Part-Time", since I am a resident of South Carolina, but that made the system think that I owed taxes for the full year, even though I had already said that I moved their in November. Also getting increasingly expensive, and consistently asked you if you want to upgrade when it is not necessary just to get a little bit more money out of you that you don't need to spend.
Date published: 2023-04-16
Rated 5 out of 5 by Timothy Boy from Tubo Tax Turbo tax is quick and easy to use. we are able to complete our taxes in on evening
Date published: 2023-04-16
Rated 2 out of 5 by jeremylem from thank you turbo tax could have done better. last years taxes were even worse
Date published: 2023-04-16
Rated 4 out of 5 by Debbie571 from Great website Its nice to have live chat anytime of the day when I needed help with filing.
Date published: 2023-04-16
Rated 1 out of 5 by JulieKiki from Turbo Tax Math Didn't Math For our state return, the math didn't make sense and I had to spend 2.5 hours on the phone with mostly unhelpful TurboTax representatives to get it figured out (which was...turbo tax can't help, just mail it in).
Date published: 2023-04-16
Rated 5 out of 5 by Jayesqui from Turbo tax is great It was easy to complete. It had where you can click and get answers to questions if you don't understand them
Date published: 2023-04-16
Rated 5 out of 5 by HJB82 from Turbo Tax thanx you rock!!! Turbo Tax You Rock. Thank you for making doing taxes easy. 5stars.
Date published: 2023-04-16
Rated 5 out of 5 by Happy_Camper from We like Turbo Tax Turbo helps guide me through all the boring tax questions with pleasant and helpful explanations and images. They cheer me on with encouraging messages as I trudge through the numbers. Plus they do all the filing for me so I don't have to.
Date published: 2023-04-16
Rated 4 out of 5 by Jobany from Great Self Tax-Filling Software! I was able to easily file my 2022 taxes but had lots of trouble filling my 2021 taxes. Made me purchase a software that looks outdated and doesn't allow me to do business deductions properly which were many from gas to food, marketing and many others.
Date published: 2023-04-16
Rated 5 out of 5 by Josh3314 from Made me feel like a tax pro! After using turbo tax for the first time this year, I've realized how many deductions I've missed as a business owner. Completely worth the cost and paid for itself!
All TurboTax® Offerings Reviews - Page 2616
Date published: 2023-04-16