TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Not Bad At All It took me over 3 hours to complete my personal and business taxes which I thought would take at least 5 hours.
Date published: 2023-05-25
Rated 1 out of 5 by from Slow, Awkward, ridiculous and never again Horrific! Took a few hours to get my taxes done so the government can give me a fraction of what it took. This site crashed a few times 'It's on our end, try again' about 6 times. Then forced me to use the date I started doing my taxes though it was past 1 A.M. when I finished. Do yourself a favor, don't use this outdated hot mess.
Date published: 2023-05-25
Rated 4 out of 5 by from Friendly User Product I am so grateful that Turbo Tax is so user friendly. It walks you through the entire filing process, and even helps you when you are stuck, such as finding more information on what certain forms are, and where to locate certain information.
Date published: 2023-05-25
Rated 5 out of 5 by from Turbo Tax did the job! It was quick, painless, and easy to do. Thanks and I'll be using you again next year.
Date published: 2023-05-25
Rated 5 out of 5 by from Excellent and Easy to Navigate This is a great way to do taxes. It is very self explanatory. I use this for our whole family keep it simple and you will have me as a customer for life.
Date published: 2023-05-25
Rated 5 out of 5 by from Great I had to stop several times and even get an extension. Everything worked fine.
Date published: 2023-05-25
Rated 3 out of 5 by from Too much Did not like the fact that I was asked to give my driver's license #, in order for Credit Carma to run my credit; even when I pressed no.
Date published: 2023-05-25
Rated 3 out of 5 by from Not Happy Everything was plain simple and very understandable. However, when my taxes consistently rejected due to not being clear where my Ip-pin was to go, it became very frustrating. There was no jump to link as the instructions stated when I used the search bar on turbotax. Please make it plain and clear where things go. In fact, please put the identity pin on the forms where it can be seen when you are filing your taxes. Please and thank you. It really gave me a migraine!
Date published: 2023-05-25
Rated 4 out of 5 by from Neat tool This makes it easier to file my taxes but trying to amend taxes are annoying
Date published: 2023-05-25
Rated 5 out of 5 by from Couldn't do it without you! Keeps getting better every year! Explanations are clearer. Very easy to use!
Date published: 2023-05-25
All TurboTax® Offerings Reviews - Page 27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Not Bad At All It took me over 3 hours to complete my personal and business taxes which I thought would take at least 5 hours.
Date published: 2023-05-25
Rated 1 out of 5 by from Slow, Awkward, ridiculous and never again Horrific! Took a few hours to get my taxes done so the government can give me a fraction of what it took. This site crashed a few times 'It's on our end, try again' about 6 times. Then forced me to use the date I started doing my taxes though it was past 1 A.M. when I finished. Do yourself a favor, don't use this outdated hot mess.
Date published: 2023-05-25
Rated 4 out of 5 by from Friendly User Product I am so grateful that Turbo Tax is so user friendly. It walks you through the entire filing process, and even helps you when you are stuck, such as finding more information on what certain forms are, and where to locate certain information.
Date published: 2023-05-25
Rated 5 out of 5 by from Turbo Tax did the job! It was quick, painless, and easy to do. Thanks and I'll be using you again next year.
Date published: 2023-05-25
Rated 5 out of 5 by from Excellent and Easy to Navigate This is a great way to do taxes. It is very self explanatory. I use this for our whole family keep it simple and you will have me as a customer for life.
Date published: 2023-05-25
Rated 5 out of 5 by from Great I had to stop several times and even get an extension. Everything worked fine.
Date published: 2023-05-25
Rated 3 out of 5 by from Too much Did not like the fact that I was asked to give my driver's license #, in order for Credit Carma to run my credit; even when I pressed no.
Date published: 2023-05-25
Rated 3 out of 5 by from Not Happy Everything was plain simple and very understandable. However, when my taxes consistently rejected due to not being clear where my Ip-pin was to go, it became very frustrating. There was no jump to link as the instructions stated when I used the search bar on turbotax. Please make it plain and clear where things go. In fact, please put the identity pin on the forms where it can be seen when you are filing your taxes. Please and thank you. It really gave me a migraine!
Date published: 2023-05-25
Rated 4 out of 5 by from Neat tool This makes it easier to file my taxes but trying to amend taxes are annoying
Date published: 2023-05-25
Rated 5 out of 5 by from Couldn't do it without you! Keeps getting better every year! Explanations are clearer. Very easy to use!
Date published: 2023-05-25
All TurboTax® Offerings Reviews - Page 27