TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Senior Manager F&AM Easy to use and reliable. I've been using TurboTax for years.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is great! Great service!! Always so easy and customer assistance is amazing as well!!
Date published: 2023-04-15
Rated 4 out of 5 by from Have used TurboTax with success for many years. TurboTax has aided me in organizing my tax-related paperwork so that when time comes to prepare my return it goes smoothly.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is great I had a tricky return but live help was there every time I needed help! They were patient and considerate of all my questions!
Date published: 2023-04-15
Rated 5 out of 5 by from Excellent, as always Never an issue. Super Simple. Anyone can do their taxes with quickly and accurately with TurboTax's guidance
Date published: 2023-04-15
Rated 4 out of 5 by from Good Product Pretty easy to follow step by step. Caught a few things that needed to be changed right before filing.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax is easy but software has issues Kept getting errors due to corrupt files. Could not open prior year, had to enter everything manually. Kept saving files then said they were corrupted when trying to retrieve. Customer support worked hard to resolve when contacted and spent 2+ hours trying to help but never resolved the problem and blamed my system (might be virus) BUT WAS NOT. Solved myself using advice found on Google
Date published: 2023-04-15
Rated 5 out of 5 by from EXCELLENT SERVICE Amber who assisted me was so helpful!! I was extremely frustrated and she quickly identified where the issue was and walked me though the process until the issue was resolved. I appreciated her knowledge and professionalism!!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is great! TurboTax is easy to use and expert help easy to find. I had help from two experts and they provided excellent assistance.
Date published: 2023-04-15
Rated 1 out of 5 by from TurboTax is buggy Encountered many issues with TurboTax, many technical issues and help line staff not very helpful
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2593
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Senior Manager F&AM Easy to use and reliable. I've been using TurboTax for years.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is great! Great service!! Always so easy and customer assistance is amazing as well!!
Date published: 2023-04-15
Rated 4 out of 5 by from Have used TurboTax with success for many years. TurboTax has aided me in organizing my tax-related paperwork so that when time comes to prepare my return it goes smoothly.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is great I had a tricky return but live help was there every time I needed help! They were patient and considerate of all my questions!
Date published: 2023-04-15
Rated 5 out of 5 by from Excellent, as always Never an issue. Super Simple. Anyone can do their taxes with quickly and accurately with TurboTax's guidance
Date published: 2023-04-15
Rated 4 out of 5 by from Good Product Pretty easy to follow step by step. Caught a few things that needed to be changed right before filing.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax is easy but software has issues Kept getting errors due to corrupt files. Could not open prior year, had to enter everything manually. Kept saving files then said they were corrupted when trying to retrieve. Customer support worked hard to resolve when contacted and spent 2+ hours trying to help but never resolved the problem and blamed my system (might be virus) BUT WAS NOT. Solved myself using advice found on Google
Date published: 2023-04-15
Rated 5 out of 5 by from EXCELLENT SERVICE Amber who assisted me was so helpful!! I was extremely frustrated and she quickly identified where the issue was and walked me though the process until the issue was resolved. I appreciated her knowledge and professionalism!!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is great! TurboTax is easy to use and expert help easy to find. I had help from two experts and they provided excellent assistance.
Date published: 2023-04-15
Rated 1 out of 5 by from TurboTax is buggy Encountered many issues with TurboTax, many technical issues and help line staff not very helpful
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2593