TURBO TAX CUSTOMER REVIEWS
TurboTax Live Deluxe Reviews
TurboTax Live Deluxe is an online tax preparation that connects you with real CPAs and EAs on demand to maximize your tax deductions and credits. They’ll review your return line by line, sign it and guarantee it’s done right, for
100% confidence.
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Rated 1 out of 5 by
Britt821 from
MANY issues this year!
I experienced a lot of glitches and strange, confusing questions or directions that caused a lot of confusion, errors, and STRESS. At one point it told me I owed 2,000 in taxes which was untrue or not applicable to me, but there was so little information provided that there was no way to tell what it was actually communicating or what I was supposed to do. THEN, for some reason while doing final reviews, it takes me to review 1 item, and just takes me to a page to fill out an entire W2'S worth of information with ZERO explanation, so I thought maybe the auto w2 upload didn't work and I need to manually enter or verify- NO it created an ENTIRE ADDITIONAL W2 without my realizing it or saying anything making me think that I now owed the federal government over 1,000 in taxes. So I had to go back and find the right one to delete. This was a nightmare this year.
Date published: 2021-02-24
Rated 5 out of 5 by
somalley from
turbo tax is great
Super easy to use and great resource guide. Will continue to use!
Date published: 2021-02-24
Rated 5 out of 5 by
RLP3 from
Turbo Tax is Awesome
Turbo Tax is easy to follow with great explanations of data
Date published: 2021-02-24
Rated 4 out of 5 by
Kmas15 from
Patience is a virtue! TurboTax is worth it!
TurboTax is great. Just read carefully and you should be ok.
Date published: 2021-02-24
Rated 5 out of 5 by
GuillaumeRS from
EXCELLENT
Very easy to do. I love it It would be nice to have more direct help through the process.
Date published: 2021-02-24
Rated 5 out of 5 by
Chad_RR from
TurboTax has simplified my life!
I would recommend this service to anyone. The intuit team have taken the time to make filing taxes an understandable process for everyone.
Date published: 2021-02-24
Rated 4 out of 5 by
Steve L21 from
Turbotax 2021 review
More items are hidden from view to speed up the transactions, but difficult to review and fix items. Make the boxes to fix items easier to understand, there is very little information and tough to figure out what to do.
Date published: 2021-02-24
Rated 5 out of 5 by
null from
Turbo Tax is super!
Turbo Tax was great! I have used it for many, many years. Fast and easy to understand and follow! Will use it again next year!
Date published: 2021-02-24
Rated 5 out of 5 by
Jakehhhhhhhhhh from
Awesome
Awesome easy simple fast safe protection love this site
Date published: 2021-02-24
Rated 5 out of 5 by
Keraf from
Extremely helpful, user friendly program
I have used turbo tax for many years and I love it! The only problem I had with it was on this year's version. In 2020, I retired from the active duty military and have a 1095-C from them and a 1095-B from the VA. I am not required to use a 1095-A. I was unable to locate a place in the Turbo Tax program to enter my information for my 1095-B or 1095-C. I hope this does not cause my tax refund to be delayed.....
All TurboTax® Offerings Reviews - Page 259
Date published: 2021-02-24
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
Britt821 from
MANY issues this year!
I experienced a lot of glitches and strange, confusing questions or directions that caused a lot of confusion, errors, and STRESS. At one point it told me I owed 2,000 in taxes which was untrue or not applicable to me, but there was so little information provided that there was no way to tell what it was actually communicating or what I was supposed to do. THEN, for some reason while doing final reviews, it takes me to review 1 item, and just takes me to a page to fill out an entire W2'S worth of information with ZERO explanation, so I thought maybe the auto w2 upload didn't work and I need to manually enter or verify- NO it created an ENTIRE ADDITIONAL W2 without my realizing it or saying anything making me think that I now owed the federal government over 1,000 in taxes. So I had to go back and find the right one to delete. This was a nightmare this year.
Date published: 2021-02-24
Rated 5 out of 5 by
somalley from
turbo tax is great
Super easy to use and great resource guide. Will continue to use!
Date published: 2021-02-24
Rated 5 out of 5 by
RLP3 from
Turbo Tax is Awesome
Turbo Tax is easy to follow with great explanations of data
Date published: 2021-02-24
Rated 4 out of 5 by
Kmas15 from
Patience is a virtue! TurboTax is worth it!
TurboTax is great. Just read carefully and you should be ok.
Date published: 2021-02-24
Rated 5 out of 5 by
GuillaumeRS from
EXCELLENT
Very easy to do. I love it It would be nice to have more direct help through the process.
Date published: 2021-02-24
Rated 5 out of 5 by
Chad_RR from
TurboTax has simplified my life!
I would recommend this service to anyone. The intuit team have taken the time to make filing taxes an understandable process for everyone.
Date published: 2021-02-24
Rated 4 out of 5 by
Steve L21 from
Turbotax 2021 review
More items are hidden from view to speed up the transactions, but difficult to review and fix items. Make the boxes to fix items easier to understand, there is very little information and tough to figure out what to do.
Date published: 2021-02-24
Rated 5 out of 5 by
null from
Turbo Tax is super!
Turbo Tax was great! I have used it for many, many years. Fast and easy to understand and follow! Will use it again next year!
Date published: 2021-02-24
Rated 5 out of 5 by
Jakehhhhhhhhhh from
Awesome
Awesome easy simple fast safe protection love this site
Date published: 2021-02-24
Rated 5 out of 5 by
Keraf from
Extremely helpful, user friendly program
I have used turbo tax for many years and I love it! The only problem I had with it was on this year's version. In 2020, I retired from the active duty military and have a 1095-C from them and a 1095-B from the VA. I am not required to use a 1095-A. I was unable to locate a place in the Turbo Tax program to enter my information for my 1095-B or 1095-C. I hope this does not cause my tax refund to be delayed.....
All TurboTax® Offerings Reviews - Page 259
Date published: 2021-02-24