TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Turbo Tax is a convenient,and easy This was my first time using Turbo Tax. I found it to be easy and convenient. I had a couple of setbacks, but the most part everything went smoothly.
Date published: 2023-04-21
Rated 5 out of 5 by from Painful experience a little less painful Fairly simply to use and accurate...and it's free!
Date published: 2023-04-21
Rated 3 out of 5 by from Its okay Easy to use for sure but I always have some sort of problem with filing state.
Date published: 2023-04-21
Rated 5 out of 5 by from Awesome Notify me that my return was rejected and helped fix it very quickly
Date published: 2023-04-21
Rated 5 out of 5 by from great experience making it easy was quick and easy no problems plenty of time to review and correct things
Date published: 2023-04-21
Rated 4 out of 5 by from TurboTax is easy It was easy and fast. Not as bad as I thought it would be!
Date published: 2023-04-21
Rated 5 out of 5 by from Maximum refund I had complex filing situation yet filing with turbo tax on line was easy and my refund was far more than I expected.
Date published: 2023-04-21
Rated 1 out of 5 by from Terrible website I’m using H&R now This is a terrible and wonky website none of it makes me smile.
Date published: 2023-04-21
Rated 1 out of 5 by from Hopefully 3rd times a charm 3rd time I have been charged to correct my return, all for things turbo tax sh ok old have caught...in fact I caught but turbo tax were ouldnt let me amend and skipped. It wouldn't allow me to put in the insurance proof when I went through and didn't catch it and then told me I was getting back 4,000 more than the IRS gave back because it didn't do a simple calculation with investment income correctly. I have advocated for turbo tax for years but this was horrible, will be trying a different one next year, especially if there is no refund of the multiple charges.
Date published: 2023-04-21
Rated 2 out of 5 by from Not easy Things I had put in disappeared. And It's much more expensive online than the desktop, but the desktop wouldn't work on my Mac even with latest iOS. State cost is not disclosed until payment section. I used to think it was a breeze -- but the last two years, using the online because I switched to a Mac, have been frustrating, confusing and a nightmare.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 259
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is a convenient,and easy This was my first time using Turbo Tax. I found it to be easy and convenient. I had a couple of setbacks, but the most part everything went smoothly.
Date published: 2023-04-21
Rated 5 out of 5 by from Painful experience a little less painful Fairly simply to use and accurate...and it's free!
Date published: 2023-04-21
Rated 3 out of 5 by from Its okay Easy to use for sure but I always have some sort of problem with filing state.
Date published: 2023-04-21
Rated 5 out of 5 by from Awesome Notify me that my return was rejected and helped fix it very quickly
Date published: 2023-04-21
Rated 5 out of 5 by from great experience making it easy was quick and easy no problems plenty of time to review and correct things
Date published: 2023-04-21
Rated 4 out of 5 by from TurboTax is easy It was easy and fast. Not as bad as I thought it would be!
Date published: 2023-04-21
Rated 5 out of 5 by from Maximum refund I had complex filing situation yet filing with turbo tax on line was easy and my refund was far more than I expected.
Date published: 2023-04-21
Rated 1 out of 5 by from Terrible website I’m using H&R now This is a terrible and wonky website none of it makes me smile.
Date published: 2023-04-21
Rated 1 out of 5 by from Hopefully 3rd times a charm 3rd time I have been charged to correct my return, all for things turbo tax sh ok old have caught...in fact I caught but turbo tax were ouldnt let me amend and skipped. It wouldn't allow me to put in the insurance proof when I went through and didn't catch it and then told me I was getting back 4,000 more than the IRS gave back because it didn't do a simple calculation with investment income correctly. I have advocated for turbo tax for years but this was horrible, will be trying a different one next year, especially if there is no refund of the multiple charges.
Date published: 2023-04-21
Rated 2 out of 5 by from Not easy Things I had put in disappeared. And It's much more expensive online than the desktop, but the desktop wouldn't work on my Mac even with latest iOS. State cost is not disclosed until payment section. I used to think it was a breeze -- but the last two years, using the online because I switched to a Mac, have been frustrating, confusing and a nightmare.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 259