TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Thank You I have been used Turbo Tax for years and you make it very easy to understand.
Date published: 2023-04-15
Rated 5 out of 5 by from very easy very costly very costly very costly very costly very costly
Date published: 2023-04-15
Rated 3 out of 5 by from too many ads and inconsistant data Although there is a 100% meal deduction for this year when it is utilized it triggers an audit warning. This should have been updated for the 2021/22 exception.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is the Best Product I've used. Thank You I have only had the best experience with Turbo Tax. This product is awesome and easy to use.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is awesome After having had unsatisfactory experience with two different CPAs, I decided to take the plunge and prepare my taxes myself using Turbo Tax (which had been recommended by a family member). I was amazed how well it worked for me. I won't say it was simple, but it was relatively straightforward and smooth in helping me to prepare my return. And the software even has a human-like friendliness to make the process pleasant. This is my second year of using Turbo Tax and I plan to continue using it for the future. This year I engaged a live Turbo Tax tax specialist to review my work and assure me that I had done it right. As a result, the live expert helped me find an additional deduction which resulted in a tax savings that increased my refund by almost $200.00 which nearly covers the cost of the Turbo Tax service I signed up for! BTW, the Turbo Max service I purchased cost only about a third of what I have been paying CPA professionals over the years. And I still don't understand the tax returns they prepared. I am thoroughly familiar with the the tax return I prepared with Turbo Tax's guidance. I recommend anyone should try it.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax Self explanatory Program - Used Several Years Now!
Date published: 2023-04-15
Rated 4 out of 5 by from Helpful and fairly priced tool. Great system that stores your data from year to year. Lots of help readily available. Could benefit from better presentation of all data.
Date published: 2023-04-15
Rated 5 out of 5 by from turbotax is wonderful people to do tax's with i did not engage with a person from TurboTax services
Date published: 2023-04-15
Rated 3 out of 5 by from Fast but Not Efficient I have used Turbo Tax for the last eight years and after this year I will most likely be looking elsewhere to do my taxes. Turbo Tax has always made it easy and fast to do my taxes but I have to say the increase in charges seems high. I wasn't able to input my car mileage as a deductible without updating to Premium. Then after updating to Premium and completing my taxes they were rejected due to my 1095-A form not being completed. It was an easy fix for me to go in and input the information, but I would expect and alert to that area and it to be caught prior to me completing my taxes when I'm paying $178 for "Premium".
Date published: 2023-04-15
Rated 1 out of 5 by from expensive turbo tax is stupid expensive. had an extremely simple return and still had to pay 120 dollars to use it
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2574
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank You I have been used Turbo Tax for years and you make it very easy to understand.
Date published: 2023-04-15
Rated 5 out of 5 by from very easy very costly very costly very costly very costly very costly
Date published: 2023-04-15
Rated 3 out of 5 by from too many ads and inconsistant data Although there is a 100% meal deduction for this year when it is utilized it triggers an audit warning. This should have been updated for the 2021/22 exception.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is the Best Product I've used. Thank You I have only had the best experience with Turbo Tax. This product is awesome and easy to use.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is awesome After having had unsatisfactory experience with two different CPAs, I decided to take the plunge and prepare my taxes myself using Turbo Tax (which had been recommended by a family member). I was amazed how well it worked for me. I won't say it was simple, but it was relatively straightforward and smooth in helping me to prepare my return. And the software even has a human-like friendliness to make the process pleasant. This is my second year of using Turbo Tax and I plan to continue using it for the future. This year I engaged a live Turbo Tax tax specialist to review my work and assure me that I had done it right. As a result, the live expert helped me find an additional deduction which resulted in a tax savings that increased my refund by almost $200.00 which nearly covers the cost of the Turbo Tax service I signed up for! BTW, the Turbo Max service I purchased cost only about a third of what I have been paying CPA professionals over the years. And I still don't understand the tax returns they prepared. I am thoroughly familiar with the the tax return I prepared with Turbo Tax's guidance. I recommend anyone should try it.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax Self explanatory Program - Used Several Years Now!
Date published: 2023-04-15
Rated 4 out of 5 by from Helpful and fairly priced tool. Great system that stores your data from year to year. Lots of help readily available. Could benefit from better presentation of all data.
Date published: 2023-04-15
Rated 5 out of 5 by from turbotax is wonderful people to do tax's with i did not engage with a person from TurboTax services
Date published: 2023-04-15
Rated 3 out of 5 by from Fast but Not Efficient I have used Turbo Tax for the last eight years and after this year I will most likely be looking elsewhere to do my taxes. Turbo Tax has always made it easy and fast to do my taxes but I have to say the increase in charges seems high. I wasn't able to input my car mileage as a deductible without updating to Premium. Then after updating to Premium and completing my taxes they were rejected due to my 1095-A form not being completed. It was an easy fix for me to go in and input the information, but I would expect and alert to that area and it to be caught prior to me completing my taxes when I'm paying $178 for "Premium".
Date published: 2023-04-15
Rated 1 out of 5 by from expensive turbo tax is stupid expensive. had an extremely simple return and still had to pay 120 dollars to use it
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2574