TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from I have been using Turbo Tax for years! Would recommend it to friends and family. Easy to use and accurate.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use It's so expensive but if you're self employed or have a lot of deductions, it's makes it a breeze.
Date published: 2023-04-16
Rated 5 out of 5 by from Pretty Super Easy To Use Been using Turbo Tax for years. When I've needed Tech Support they've always been available and ready to answer any questions and provide solutions that work. I am not crazy about one hidden fee I found this year. I needed to upgrade to their premium service to e-file and with the option to pay for this from the return, there was a 39.00 free. A small price to pay in the grand scheme of things and with years of competent help. Tanks TurboTax.
Date published: 2023-04-16
Rated 5 out of 5 by from excellent program Great job when we had issue and called in verry helpful.
Date published: 2023-04-16
Rated 5 out of 5 by from Great way to do my taxes Have been using Turbo Tax for many years now. Love the ease of use. This year was the first year that I used the help. Was pleasantly surprised as the turnaround I received with the answers to my questions was the same day or next.
Date published: 2023-04-16
Rated 5 out of 5 by from Great success! I was able to file my taxes within 20 minutes. Both fast and efficient!
Date published: 2023-04-16
Rated 1 out of 5 by from Disappointed TurboTax tells me that I've used this service for 8 years. Well, I'm done. I'll be looking for a local accountant for assistance next year. The number of gimmicks, add-ons, repeated questions, ploys to get your data or your money has increased year by year, and it's reached a level of egregiousness that I can no longer tolerate. Bye!
Date published: 2023-04-16
Rated 4 out of 5 by from Very simple for using first time. E.Z for first time using online except for code changed to many times.
Date published: 2023-04-16
Rated 3 out of 5 by from I had to do some jumping around but I got it done I use it as its serves as a repository to store my tax paperwork should I ever loose paper copies and or any virus issues with my laptop. However, it could improve by allowing end users to upload all their documents and automatically populate standard tax forms as opposed to having to rescan for each section.
Date published: 2023-04-16
Rated 3 out of 5 by from Made it all very easy! I really enjoyed using your platform - my only annoyance was that there was a hidden Premium Fee right at the end in addition to the fee to transfer both federal and CA, plus the standard processing fee. I went back through all avenues to see where I went wrong in selecting the premium additional $55 cost but couldn't find that selection/option anywhere! It just appeared at that final stage which felt quite sly to me. Just be as upfront as possible with the fees and then no-one would mind!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2574
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I have been using Turbo Tax for years! Would recommend it to friends and family. Easy to use and accurate.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use It's so expensive but if you're self employed or have a lot of deductions, it's makes it a breeze.
Date published: 2023-04-16
Rated 5 out of 5 by from Pretty Super Easy To Use Been using Turbo Tax for years. When I've needed Tech Support they've always been available and ready to answer any questions and provide solutions that work. I am not crazy about one hidden fee I found this year. I needed to upgrade to their premium service to e-file and with the option to pay for this from the return, there was a 39.00 free. A small price to pay in the grand scheme of things and with years of competent help. Tanks TurboTax.
Date published: 2023-04-16
Rated 5 out of 5 by from excellent program Great job when we had issue and called in verry helpful.
Date published: 2023-04-16
Rated 5 out of 5 by from Great way to do my taxes Have been using Turbo Tax for many years now. Love the ease of use. This year was the first year that I used the help. Was pleasantly surprised as the turnaround I received with the answers to my questions was the same day or next.
Date published: 2023-04-16
Rated 5 out of 5 by from Great success! I was able to file my taxes within 20 minutes. Both fast and efficient!
Date published: 2023-04-16
Rated 1 out of 5 by from Disappointed TurboTax tells me that I've used this service for 8 years. Well, I'm done. I'll be looking for a local accountant for assistance next year. The number of gimmicks, add-ons, repeated questions, ploys to get your data or your money has increased year by year, and it's reached a level of egregiousness that I can no longer tolerate. Bye!
Date published: 2023-04-16
Rated 4 out of 5 by from Very simple for using first time. E.Z for first time using online except for code changed to many times.
Date published: 2023-04-16
Rated 3 out of 5 by from I had to do some jumping around but I got it done I use it as its serves as a repository to store my tax paperwork should I ever loose paper copies and or any virus issues with my laptop. However, it could improve by allowing end users to upload all their documents and automatically populate standard tax forms as opposed to having to rescan for each section.
Date published: 2023-04-16
Rated 3 out of 5 by from Made it all very easy! I really enjoyed using your platform - my only annoyance was that there was a hidden Premium Fee right at the end in addition to the fee to transfer both federal and CA, plus the standard processing fee. I went back through all avenues to see where I went wrong in selecting the premium additional $55 cost but couldn't find that selection/option anywhere! It just appeared at that final stage which felt quite sly to me. Just be as upfront as possible with the fees and then no-one would mind!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2574