TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from Misleading pricing, useful software Other than interrupting to ask how I'm doing which I found annoying, the software, as usual is helpful. I don't know why I had to pay $119, they should have been able to tell me why I didn't qualify for a cheaper version. Simple taxes. And, the discount code I got in the mail earlier apparently expired, so that was misleading as I kept the mailed ad with my tax docs to use when I did my taxes, didn't open it til I did my taxes, so I didn't see it expired until I had gone all the way through the program. Felt misleading.
Date published: 2023-04-15
Rated 5 out of 5 by from awesome I filed an extension and decided to delete that - I got expert help to do that
Date published: 2023-04-15
Rated 4 out of 5 by from My 2022 Turbo Tax Experience The experts that I spoke with were helpful and quickly resolved my issue!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax makes TaxTime Easy! Tax preparation for my small business is much easier with TurboTax.
Date published: 2023-04-15
Rated 5 out of 5 by from Great! Easy to use and quick and will definitely be using again!
Date published: 2023-04-15
Rated 4 out of 5 by from fast and easy I always know that I can confidently complete my taxes in a timely manner when I use Turbo Tax
Date published: 2023-04-15
Rated 1 out of 5 by from I am totally disappointed. I got charged for Deluxe also. I only wanted the standard version. I called and spoke to A VERY RUDE DISRESPECTFUL MAN who actually hung up on me. Taxes prepared 3/18/23. Called a few days later. I will use your company.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax is great it is easy to follow. It provides me with clear instruction on definitions
Date published: 2023-04-15
Rated 5 out of 5 by from Brilliant Every single agent was a star. This platform is a genius idea and so helpful
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax font the font is rather small compared to earlier editions
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2570
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Misleading pricing, useful software Other than interrupting to ask how I'm doing which I found annoying, the software, as usual is helpful. I don't know why I had to pay $119, they should have been able to tell me why I didn't qualify for a cheaper version. Simple taxes. And, the discount code I got in the mail earlier apparently expired, so that was misleading as I kept the mailed ad with my tax docs to use when I did my taxes, didn't open it til I did my taxes, so I didn't see it expired until I had gone all the way through the program. Felt misleading.
Date published: 2023-04-15
Rated 5 out of 5 by from awesome I filed an extension and decided to delete that - I got expert help to do that
Date published: 2023-04-15
Rated 4 out of 5 by from My 2022 Turbo Tax Experience The experts that I spoke with were helpful and quickly resolved my issue!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax makes TaxTime Easy! Tax preparation for my small business is much easier with TurboTax.
Date published: 2023-04-15
Rated 5 out of 5 by from Great! Easy to use and quick and will definitely be using again!
Date published: 2023-04-15
Rated 4 out of 5 by from fast and easy I always know that I can confidently complete my taxes in a timely manner when I use Turbo Tax
Date published: 2023-04-15
Rated 1 out of 5 by from I am totally disappointed. I got charged for Deluxe also. I only wanted the standard version. I called and spoke to A VERY RUDE DISRESPECTFUL MAN who actually hung up on me. Taxes prepared 3/18/23. Called a few days later. I will use your company.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax is great it is easy to follow. It provides me with clear instruction on definitions
Date published: 2023-04-15
Rated 5 out of 5 by from Brilliant Every single agent was a star. This platform is a genius idea and so helpful
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax font the font is rather small compared to earlier editions
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2570