TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from easy TURBO TAX MADE IT EASY TO FILE MY TAXES THIS YEAR.
Date published: 2023-04-15
Rated 1 out of 5 by from turbotax had software issues but no updates My return was filed 2x and rejected 2x. The explanation was that it was a Turbotax system issue and product release would be expected 4/14 or later -- cutting it very close to the deadline. Turbotax needs to have a section in their website to INFORM USERS of the updates on these product release - even customer support didn't know whether release was completed or not.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Awesome Tool Process uncomplicated and easy to process and understand. No calculations to be concerned with as information is entered. However, I did not like that your refund or amount due ticker was not present at the beginning of process.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is super easy and fast! Very easy to navigate the website. Got my taxes done in one sitting. Pleasantly surprised
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Premier Using Turbo Tax for 12 years. Excellent for Brokerage Statements import from FIs.
Date published: 2023-04-15
Rated 5 out of 5 by from Great way to do taxes My experience with TurboTax has been great. I like the ability to do my own taxes, and TurboTax makes that possible in an easy and fast way.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbotax is Tolerable Far too expensive. Far too many idiotic questions. Takes 2X to 3X more time to file than is necessary.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy Turbo Tax was great, easy and simple. Love that this answers questions as you go if you don't understand something.
Date published: 2023-04-15
Rated 1 out of 5 by from Costs more to file than having someone do it The upselling is ridiculous. I waited last minute like many and this was my last resort. I still do not understand how my total was $118 when I said no to every upsell and never got support. Also they don't tell you until after you pay you need your AGI from last year and if you don't you have to go to the IRS website or file by mail?! Definitely could have added this as a before step.
Date published: 2023-04-15
Rated 5 out of 5 by from Very helpful, time saver Clarence was kind, and very helpful. Guided us through the whole process, and communicated the entire time. Time saver for our busy schedules!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2555
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy TURBO TAX MADE IT EASY TO FILE MY TAXES THIS YEAR.
Date published: 2023-04-15
Rated 1 out of 5 by from turbotax had software issues but no updates My return was filed 2x and rejected 2x. The explanation was that it was a Turbotax system issue and product release would be expected 4/14 or later -- cutting it very close to the deadline. Turbotax needs to have a section in their website to INFORM USERS of the updates on these product release - even customer support didn't know whether release was completed or not.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Awesome Tool Process uncomplicated and easy to process and understand. No calculations to be concerned with as information is entered. However, I did not like that your refund or amount due ticker was not present at the beginning of process.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is super easy and fast! Very easy to navigate the website. Got my taxes done in one sitting. Pleasantly surprised
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Premier Using Turbo Tax for 12 years. Excellent for Brokerage Statements import from FIs.
Date published: 2023-04-15
Rated 5 out of 5 by from Great way to do taxes My experience with TurboTax has been great. I like the ability to do my own taxes, and TurboTax makes that possible in an easy and fast way.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbotax is Tolerable Far too expensive. Far too many idiotic questions. Takes 2X to 3X more time to file than is necessary.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy Turbo Tax was great, easy and simple. Love that this answers questions as you go if you don't understand something.
Date published: 2023-04-15
Rated 1 out of 5 by from Costs more to file than having someone do it The upselling is ridiculous. I waited last minute like many and this was my last resort. I still do not understand how my total was $118 when I said no to every upsell and never got support. Also they don't tell you until after you pay you need your AGI from last year and if you don't you have to go to the IRS website or file by mail?! Definitely could have added this as a before step.
Date published: 2023-04-15
Rated 5 out of 5 by from Very helpful, time saver Clarence was kind, and very helpful. Guided us through the whole process, and communicated the entire time. Time saver for our busy schedules!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2555