TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Dee6204 from
Ok
Not easy to do on phone. Some information not easy to understand
Date published: 2023-04-15
Rated 5 out of 5 by
Alsport from
What a relief
I know I shouldn't have waited 'til the last minute but with a change in my taxes this year, I just kept on putting it off. Eventually I ended up on the phone with Tax Expert Larry and he guided me through the process and we got it done. Larry made everything easy to understand and was patient with someone doesn't like working with numbers. Thank you so much.
Date published: 2023-04-15
Rated 3 out of 5 by
KeKe58 from
It's hard to keep it free
This is an easy product to use to prepare taxes - walking one through all the steps and making sure that I haven't forgotten anything. I've used TurboTax in the past and the user interface was a little easier to work through before; it's ok now, but not as clean. It is a little hard to navigate what I'm paying for - I'm asked to select a level of service provided without seeing ALL the options. At the end of my transaction I stumbled upon all the tiers of service that I had not seen before and are no longer available for me to choose. I feel like I paid for services I did not need.
Date published: 2023-04-15
Rated 5 out of 5 by
Midlands Max from
I like how Turbo Tax explains most everything
I don't have a very complex return most years. But Turbo Tax is very clear about how to enter everything. It's explanations very rarely may not be EXACTLY what I need at the time, but there hasn't been a time yet when I could not proceed with the filing. I do have some investments and sold a house and filed with no problems 6 years now.
Date published: 2023-04-15
Rated 5 out of 5 by
Birdy adn Bunny from
TurboTax is great!
Turbo Tax is so helpful! easy to use and reliable.
Date published: 2023-04-15
Rated 5 out of 5 by
tessabca from
great service
east to use step by step instructions highly recommend using this service
Date published: 2023-04-15
Rated 5 out of 5 by
ibpaddyb from
you saved me
i went with hrblock online because cointracker offered a discount. huge mistake. i have been working on it with a tax pro for over a week and ended up having to close the account and refund my money because they were horrible. you guys fixed my situation in less than an hour. thank you!
Date published: 2023-04-15
Rated 5 out of 5 by
Nastle from
Love TurboTax
TurboTax makes it so easy to get all the right information, answers to questions, and I feel confident in my tax filing!!!
Date published: 2023-04-15
Rated 5 out of 5 by
LearnedSomethingNew from
User Friendly Tax Filing
First time to use this service and I'm satisfied with the ease of using it. Appreciated the checks along the way, availability of further information and explanations, prompt help and the super nice expert that helped me.
Date published: 2023-04-15
Rated 5 out of 5 by
Jgaw from
Very Helpful
Very helpful and efficient I use turbotax every tax season.
All TurboTax® Offerings Reviews - Page 2552
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Dee6204 from
Ok
Not easy to do on phone. Some information not easy to understand
Date published: 2023-04-15
Rated 5 out of 5 by
Alsport from
What a relief
I know I shouldn't have waited 'til the last minute but with a change in my taxes this year, I just kept on putting it off. Eventually I ended up on the phone with Tax Expert Larry and he guided me through the process and we got it done. Larry made everything easy to understand and was patient with someone doesn't like working with numbers. Thank you so much.
Date published: 2023-04-15
Rated 3 out of 5 by
KeKe58 from
It's hard to keep it free
This is an easy product to use to prepare taxes - walking one through all the steps and making sure that I haven't forgotten anything. I've used TurboTax in the past and the user interface was a little easier to work through before; it's ok now, but not as clean. It is a little hard to navigate what I'm paying for - I'm asked to select a level of service provided without seeing ALL the options. At the end of my transaction I stumbled upon all the tiers of service that I had not seen before and are no longer available for me to choose. I feel like I paid for services I did not need.
Date published: 2023-04-15
Rated 5 out of 5 by
Midlands Max from
I like how Turbo Tax explains most everything
I don't have a very complex return most years. But Turbo Tax is very clear about how to enter everything. It's explanations very rarely may not be EXACTLY what I need at the time, but there hasn't been a time yet when I could not proceed with the filing. I do have some investments and sold a house and filed with no problems 6 years now.
Date published: 2023-04-15
Rated 5 out of 5 by
Birdy adn Bunny from
TurboTax is great!
Turbo Tax is so helpful! easy to use and reliable.
Date published: 2023-04-15
Rated 5 out of 5 by
tessabca from
great service
east to use step by step instructions highly recommend using this service
Date published: 2023-04-15
Rated 5 out of 5 by
ibpaddyb from
you saved me
i went with hrblock online because cointracker offered a discount. huge mistake. i have been working on it with a tax pro for over a week and ended up having to close the account and refund my money because they were horrible. you guys fixed my situation in less than an hour. thank you!
Date published: 2023-04-15
Rated 5 out of 5 by
Nastle from
Love TurboTax
TurboTax makes it so easy to get all the right information, answers to questions, and I feel confident in my tax filing!!!
Date published: 2023-04-15
Rated 5 out of 5 by
LearnedSomethingNew from
User Friendly Tax Filing
First time to use this service and I'm satisfied with the ease of using it. Appreciated the checks along the way, availability of further information and explanations, prompt help and the super nice expert that helped me.
Date published: 2023-04-15
Rated 5 out of 5 by
Jgaw from
Very Helpful
Very helpful and efficient I use turbotax every tax season.
All TurboTax® Offerings Reviews - Page 2552
Date published: 2023-04-15