TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and understandable This is my second time using turbo tax to file. I do it myself since I don't have any special circumstances and file single. Easy to upload paperwork and answer questions. There's a tab you can click if you don't understand what they're asking. Took me under an hour to complete
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax has room for improvement The system always finds a method to upcharge me for simply tax filings. After using for three years I have never filed for free. However, I do appreciate the intuitiveness and stress free software.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is easy to use and covers all the bases. I liked the way I could go backwards and change just about anything with ease if I needed to. There was a slight learning curve in the beginning to figure out how to navigate forward and backward throughout the program, but once I got the gist of it, it went pretty smoothly.
Date published: 2023-04-15
Rated 5 out of 5 by from I have only ever used turbotax! Over the years the process is convenient as I can do it all at home right from my laptop!
Date published: 2023-04-15
Rated 3 out of 5 by from A refund Tracker for Tax Payers? Turbo Tax is a bit tone deaf. When completing your taxes and having to pay a couple thousand dollars, WHY is there the continued presence of a refund tracker?
Date published: 2023-04-15
Rated 1 out of 5 by from What I used FREE for years is NOT anymore $169.00 fee and wouldn't have paid it if wasn't my health condition in poor shape. I couldn't turn around after filling all the information and start all over. Poor way to do business, and feel TURBOTAX took advantage of my history, and started charging a FEE. Sorry, this is very poor handling of your service. Goodbye forever.
Date published: 2023-04-15
Rated 5 out of 5 by from turbo tax is a excelent service if you are looking to do your own taxes this program is very easy to use
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo tax review 2023 I have used turbo tax for years, it was good. This year I had lots of trouble trying to fix the state return related to the occupancy time of my rental property. I rented it for 365 days, but turbo tax kept saying I was for personal use for 365 days. Spent 2 hours and still couldn't fix it
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax issues I have had issues with certain areas of Turbo tax and not being able to get around very easily. You have to go through all the interview questions to get to a spot and sometimes you can't get back to a spot. Very frustration
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax has been great, and keeps getting greater I've done my own taxes for decades, but Turbotax has made a terrific difference, and seems to get better every year, especially with online completion and filing of returns. When I had a few problems this year ("fix these issues...") I called the online expert (on Friday night at 11 PM) and immediately got terrific help.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2549
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and understandable This is my second time using turbo tax to file. I do it myself since I don't have any special circumstances and file single. Easy to upload paperwork and answer questions. There's a tab you can click if you don't understand what they're asking. Took me under an hour to complete
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax has room for improvement The system always finds a method to upcharge me for simply tax filings. After using for three years I have never filed for free. However, I do appreciate the intuitiveness and stress free software.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is easy to use and covers all the bases. I liked the way I could go backwards and change just about anything with ease if I needed to. There was a slight learning curve in the beginning to figure out how to navigate forward and backward throughout the program, but once I got the gist of it, it went pretty smoothly.
Date published: 2023-04-15
Rated 5 out of 5 by from I have only ever used turbotax! Over the years the process is convenient as I can do it all at home right from my laptop!
Date published: 2023-04-15
Rated 3 out of 5 by from A refund Tracker for Tax Payers? Turbo Tax is a bit tone deaf. When completing your taxes and having to pay a couple thousand dollars, WHY is there the continued presence of a refund tracker?
Date published: 2023-04-15
Rated 1 out of 5 by from What I used FREE for years is NOT anymore $169.00 fee and wouldn't have paid it if wasn't my health condition in poor shape. I couldn't turn around after filling all the information and start all over. Poor way to do business, and feel TURBOTAX took advantage of my history, and started charging a FEE. Sorry, this is very poor handling of your service. Goodbye forever.
Date published: 2023-04-15
Rated 5 out of 5 by from turbo tax is a excelent service if you are looking to do your own taxes this program is very easy to use
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo tax review 2023 I have used turbo tax for years, it was good. This year I had lots of trouble trying to fix the state return related to the occupancy time of my rental property. I rented it for 365 days, but turbo tax kept saying I was for personal use for 365 days. Spent 2 hours and still couldn't fix it
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax issues I have had issues with certain areas of Turbo tax and not being able to get around very easily. You have to go through all the interview questions to get to a spot and sometimes you can't get back to a spot. Very frustration
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax has been great, and keeps getting greater I've done my own taxes for decades, but Turbotax has made a terrific difference, and seems to get better every year, especially with online completion and filing of returns. When I had a few problems this year ("fix these issues...") I called the online expert (on Friday night at 11 PM) and immediately got terrific help.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2549