TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very simple and helpful I've used TurboTax for several years now, and it makes things very easy. I'll definitely continue.
Date published: 2023-04-24
Rated 5 out of 5 by from Fast and Easy Very simple and easy to use. I thought it was going to take hours but I finished it within an hour.
Date published: 2023-04-24
Rated 1 out of 5 by from Turbo Tax is Horrible You upsold me a product that I did not need. Then made it impossible to down grade with out erasing my work. I will never use you again.
Date published: 2023-04-24
Rated 1 out of 5 by from Slop Rejected 4 different times with a so called "specialist" walking me through it. What a joke.
Date published: 2023-04-24
Rated 2 out of 5 by from Turbo is turbo It was kool I don’t appreciate you people making someone fill this out man I really don’t care I paid for the service
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo tax is awesome Awesome awesome thanks so much I. Happy I got it done
Date published: 2023-04-24
Rated 5 out of 5 by from Great Experience with Turbo Tax Very easy to use; good customer service; makes completing the returns and filing very easy.
Date published: 2023-04-24
Rated 2 out of 5 by from Better, Easier to Pay a Tax Preparer I use a tax preparer for myself and use Turbo Tax for my 94 year old mother-in-law. Each year she seems to have just a little change from the year before (ie, now on LTC benefits, sold her timeshare -a true miracle!, etc), and it always takes time on Turbo Tax to sort through the details and find where/how to report. I'm a long time fee-only CFP and quite familiar with tax returns. I think I'll throw in the towel next year and pay my own CPA to do her returns. Not worth my time to file a simple return to save a few of her dollars.
Date published: 2023-04-24
Rated 3 out of 5 by from Not What It Used to Be Help is Worthless. Type in a Question and it gives you an answer from 5-10 years ago. Very Disheartening. I have been using TurboTax for over 15 years. Each year I am let down a little more. If I didn't wait and procrastinate so much I would be trying a different product. TurboTax couldn't even find my returns from last year on my computer. I gad to browse and find it for it. One thing that I did see an improvement in is TurboTax's ability to save my progress from anywhere in the program and be able to return to where I left off without having to start a section all over from the beginning. In TurboTaxe's favor with me is that I am a loyal customer who is too set in their ways' to take the time to compare it with other tax preparation programs. Every year for at least the last 5 years i have told myself that I was going to try another program, but as time slips by so fast it just doesn't happen. This year might be different though. I itemized everything, and was over the all the limits, but it still gave the standard deduction. I am not sure I got the best savings. I had to google all the answers I wanted because TurboTaxe's answers were all outdated. This would be the easiest time to compare since I did all the required work.
Date published: 2023-04-24
Rated 5 out of 5 by from Super pro A lot better than Accountant, simply easy and fast
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 255
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very simple and helpful I've used TurboTax for several years now, and it makes things very easy. I'll definitely continue.
Date published: 2023-04-24
Rated 5 out of 5 by from Fast and Easy Very simple and easy to use. I thought it was going to take hours but I finished it within an hour.
Date published: 2023-04-24
Rated 1 out of 5 by from Turbo Tax is Horrible You upsold me a product that I did not need. Then made it impossible to down grade with out erasing my work. I will never use you again.
Date published: 2023-04-24
Rated 1 out of 5 by from Slop Rejected 4 different times with a so called "specialist" walking me through it. What a joke.
Date published: 2023-04-24
Rated 2 out of 5 by from Turbo is turbo It was kool I don’t appreciate you people making someone fill this out man I really don’t care I paid for the service
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo tax is awesome Awesome awesome thanks so much I. Happy I got it done
Date published: 2023-04-24
Rated 5 out of 5 by from Great Experience with Turbo Tax Very easy to use; good customer service; makes completing the returns and filing very easy.
Date published: 2023-04-24
Rated 2 out of 5 by from Better, Easier to Pay a Tax Preparer I use a tax preparer for myself and use Turbo Tax for my 94 year old mother-in-law. Each year she seems to have just a little change from the year before (ie, now on LTC benefits, sold her timeshare -a true miracle!, etc), and it always takes time on Turbo Tax to sort through the details and find where/how to report. I'm a long time fee-only CFP and quite familiar with tax returns. I think I'll throw in the towel next year and pay my own CPA to do her returns. Not worth my time to file a simple return to save a few of her dollars.
Date published: 2023-04-24
Rated 3 out of 5 by from Not What It Used to Be Help is Worthless. Type in a Question and it gives you an answer from 5-10 years ago. Very Disheartening. I have been using TurboTax for over 15 years. Each year I am let down a little more. If I didn't wait and procrastinate so much I would be trying a different product. TurboTax couldn't even find my returns from last year on my computer. I gad to browse and find it for it. One thing that I did see an improvement in is TurboTax's ability to save my progress from anywhere in the program and be able to return to where I left off without having to start a section all over from the beginning. In TurboTaxe's favor with me is that I am a loyal customer who is too set in their ways' to take the time to compare it with other tax preparation programs. Every year for at least the last 5 years i have told myself that I was going to try another program, but as time slips by so fast it just doesn't happen. This year might be different though. I itemized everything, and was over the all the limits, but it still gave the standard deduction. I am not sure I got the best savings. I had to google all the answers I wanted because TurboTaxe's answers were all outdated. This would be the easiest time to compare since I did all the required work.
Date published: 2023-04-24
Rated 5 out of 5 by from Super pro A lot better than Accountant, simply easy and fast
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 255