TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from 1/3 went to turbo tax Crap retail job and I get a crap refund? Then to add school expenses deductible I had to buy Deluxe, which ended up being a third of my total refund, and then they got my hopes up about waiving that fee. Think I'll have my ex-mother-in-law do them next year with the company she works for.
Date published: 2023-04-15
Rated 5 out of 5 by from thank you for really being free After doing my taxes on another site and at the end they wanted to charge me. I was so glad to come to the end and it truely was free.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Review I Like the questions and answers method of completing tax filings. You do not need to understand the various forms to file taxes.
Date published: 2023-04-15
Rated 5 out of 5 by from Great, you are . Thank you. That's all I have for you ❤️. Stop asking me to right more
Date published: 2023-04-15
Rated 2 out of 5 by from IP pin instructions are messed up. My federal return was rejected because it was missing the IRS IP pin. If this was used in a previous year, why doesn't TT direct the user to get a new one without having to waste time with rejection and resending? Then when I got a new one, instructions direct the user to type "IP pin" in the search bar and "Jump to" link. What is and where is the "Jump to" link? I finally found out external to TT to simply go to the Federal Taxes Other Tax Situations and viola. Why don't the instructions simply direct user to the place to enter? Wasted a lot of time on this!!!
Date published: 2023-04-15
Rated 5 out of 5 by from Great Value for the Right Time in Our Life My spouse and I are filing jointly. Both retired. Limited income...social security, pension plans, no Minimum Required Distributions to consider this year, and some side income. Once I "got in the grove" it was smooth sailing to the end of filing.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy Very Easy. If you dont undrestand something- clear explanations. highly recommend - I feel confident everything is done correctly
Date published: 2023-04-15
Rated 2 out of 5 by from IRS Publication 502 Medical and Dental Expenses I am a college student with a learning disability and attend a college that has services geared for students for special education, which was the primary reason I attended that school. There were no info bubbles that would address the IRS Publication 502 Medical and Dental Expenses form. Did I fill out the wrong Turbo Tax selection?
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was easy to use! The program took you step and by step through the tax filing process. The ability to get clarification on any point was very useful!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is so great! Easy to use, they got all of our forms for us! It took us a bit because of all of the deductions that were found- but it is all done!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2536
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from 1/3 went to turbo tax Crap retail job and I get a crap refund? Then to add school expenses deductible I had to buy Deluxe, which ended up being a third of my total refund, and then they got my hopes up about waiving that fee. Think I'll have my ex-mother-in-law do them next year with the company she works for.
Date published: 2023-04-15
Rated 5 out of 5 by from thank you for really being free After doing my taxes on another site and at the end they wanted to charge me. I was so glad to come to the end and it truely was free.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax Review I Like the questions and answers method of completing tax filings. You do not need to understand the various forms to file taxes.
Date published: 2023-04-15
Rated 5 out of 5 by from Great, you are . Thank you. That's all I have for you ❤️. Stop asking me to right more
Date published: 2023-04-15
Rated 2 out of 5 by from IP pin instructions are messed up. My federal return was rejected because it was missing the IRS IP pin. If this was used in a previous year, why doesn't TT direct the user to get a new one without having to waste time with rejection and resending? Then when I got a new one, instructions direct the user to type "IP pin" in the search bar and "Jump to" link. What is and where is the "Jump to" link? I finally found out external to TT to simply go to the Federal Taxes Other Tax Situations and viola. Why don't the instructions simply direct user to the place to enter? Wasted a lot of time on this!!!
Date published: 2023-04-15
Rated 5 out of 5 by from Great Value for the Right Time in Our Life My spouse and I are filing jointly. Both retired. Limited income...social security, pension plans, no Minimum Required Distributions to consider this year, and some side income. Once I "got in the grove" it was smooth sailing to the end of filing.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy Very Easy. If you dont undrestand something- clear explanations. highly recommend - I feel confident everything is done correctly
Date published: 2023-04-15
Rated 2 out of 5 by from IRS Publication 502 Medical and Dental Expenses I am a college student with a learning disability and attend a college that has services geared for students for special education, which was the primary reason I attended that school. There were no info bubbles that would address the IRS Publication 502 Medical and Dental Expenses form. Did I fill out the wrong Turbo Tax selection?
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was easy to use! The program took you step and by step through the tax filing process. The ability to get clarification on any point was very useful!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is so great! Easy to use, they got all of our forms for us! It took us a bit because of all of the deductions that were found- but it is all done!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2536