TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by
RGamboa16 from
Been using Turbotax for years
I've been using Turbotax for years. It makes my tax season smooth and with all the helpful tax information provided along the way, I feel more confident that my taxes are filed accurately every year. I take my time to understand everything and for over a decade or so, I have the peace of mind that my taxes are prepared accordingly every year. Thank you Turbotax.
Date published: 2023-04-15
Rated 5 out of 5 by
C E R from
Super support from call in assistant, Laure!!
Call in assistant, Laure, was super helpful in resolving my problem while amending my tax returns. Competent and supportive thru the entire process.
Date published: 2023-04-15
Rated 1 out of 5 by
billybobb14 from
TurboTax charged me for service without notice
Terrible service. I tried to get a refund for 4 weeks and they wouldn't refund me for charging me with premium without my knowledge. I was trying to see how much everything was going to cost and they hit me with the service fee before I was even finished filing.
Date published: 2023-04-15
Rated 5 out of 5 by
jgaarsoe from
Always Easy and Straight Forward
TurboTax makes a task I dread very easy. It even lets me import my income/expense information directly from my employer and brokerage accounts and calculates the deductions for me. I don't know what I would do without it.
Date published: 2023-04-15
Rated 5 out of 5 by
PLousie from
Affordable and easy
It’s fast, it helps you get the most out of your refund, if you’re getting one, and most important it is extremely affordable.
Date published: 2023-04-15
Rated 5 out of 5 by
jacondie from
AWESOME - Quick, Easy, and Accurate Every Year
I have been using Turbo Tax for decades and it just works. The process makes sense to the non-accountant. It is quick, easy, and accurate. I hope I never need audit defense or identify theft protection or recovery, but it is nice to know those add-ons are in place (good insurance). Until we interface again next year...
Date published: 2023-04-15
Rated 1 out of 5 by
TiredofTurbo22 from
This is getting insane.
I have filed through turbo tax for years and every year it’s getting more and more expensive. Next year I’m having an actual person go through it. It’ll be cheaper.
Date published: 2023-04-15
Rated 5 out of 5 by
WXYZ999 from
Turbo Tax Easy
Turbo Tax makes filing my taxes quick and painless every year.
Date published: 2023-04-15
Rated 5 out of 5 by
AnaCardonaV from
Easy to use and very effective
This is my second year using Turbo Tax and it is very easy to use. You do need to have some knowledge to use the basic product but if not, you can always pay for help in Turbotax. It maximizes your return asking a lot of questions, very useful questions. I totally recommend it!
Date published: 2023-04-15
Rated 2 out of 5 by
ok53 from
Nothing is free
Multiple "opportunities" to upgrade - a nuisance. Way too much charged to file taxes.
All TurboTax® Offerings Reviews - Page 2535
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
RGamboa16 from
Been using Turbotax for years
I've been using Turbotax for years. It makes my tax season smooth and with all the helpful tax information provided along the way, I feel more confident that my taxes are filed accurately every year. I take my time to understand everything and for over a decade or so, I have the peace of mind that my taxes are prepared accordingly every year. Thank you Turbotax.
Date published: 2023-04-15
Rated 5 out of 5 by
C E R from
Super support from call in assistant, Laure!!
Call in assistant, Laure, was super helpful in resolving my problem while amending my tax returns. Competent and supportive thru the entire process.
Date published: 2023-04-15
Rated 1 out of 5 by
billybobb14 from
TurboTax charged me for service without notice
Terrible service. I tried to get a refund for 4 weeks and they wouldn't refund me for charging me with premium without my knowledge. I was trying to see how much everything was going to cost and they hit me with the service fee before I was even finished filing.
Date published: 2023-04-15
Rated 5 out of 5 by
jgaarsoe from
Always Easy and Straight Forward
TurboTax makes a task I dread very easy. It even lets me import my income/expense information directly from my employer and brokerage accounts and calculates the deductions for me. I don't know what I would do without it.
Date published: 2023-04-15
Rated 5 out of 5 by
PLousie from
Affordable and easy
It’s fast, it helps you get the most out of your refund, if you’re getting one, and most important it is extremely affordable.
Date published: 2023-04-15
Rated 5 out of 5 by
jacondie from
AWESOME - Quick, Easy, and Accurate Every Year
I have been using Turbo Tax for decades and it just works. The process makes sense to the non-accountant. It is quick, easy, and accurate. I hope I never need audit defense or identify theft protection or recovery, but it is nice to know those add-ons are in place (good insurance). Until we interface again next year...
Date published: 2023-04-15
Rated 1 out of 5 by
TiredofTurbo22 from
This is getting insane.
I have filed through turbo tax for years and every year it’s getting more and more expensive. Next year I’m having an actual person go through it. It’ll be cheaper.
Date published: 2023-04-15
Rated 5 out of 5 by
WXYZ999 from
Turbo Tax Easy
Turbo Tax makes filing my taxes quick and painless every year.
Date published: 2023-04-15
Rated 5 out of 5 by
AnaCardonaV from
Easy to use and very effective
This is my second year using Turbo Tax and it is very easy to use. You do need to have some knowledge to use the basic product but if not, you can always pay for help in Turbotax. It maximizes your return asking a lot of questions, very useful questions. I totally recommend it!
Date published: 2023-04-15
Rated 2 out of 5 by
ok53 from
Nothing is free
Multiple "opportunities" to upgrade - a nuisance. Way too much charged to file taxes.
All TurboTax® Offerings Reviews - Page 2535
Date published: 2023-04-15