TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Been using Turbotax for years I've been using Turbotax for years. It makes my tax season smooth and with all the helpful tax information provided along the way, I feel more confident that my taxes are filed accurately every year. I take my time to understand everything and for over a decade or so, I have the peace of mind that my taxes are prepared accordingly every year. Thank you Turbotax.
Date published: 2023-04-15
Rated 5 out of 5 by from Super support from call in assistant, Laure!! Call in assistant, Laure, was super helpful in resolving my problem while amending my tax returns. Competent and supportive thru the entire process.
Date published: 2023-04-15
Rated 1 out of 5 by from TurboTax charged me for service without notice Terrible service. I tried to get a refund for 4 weeks and they wouldn't refund me for charging me with premium without my knowledge. I was trying to see how much everything was going to cost and they hit me with the service fee before I was even finished filing.
Date published: 2023-04-15
Rated 5 out of 5 by from Always Easy and Straight Forward TurboTax makes a task I dread very easy. It even lets me import my income/expense information directly from my employer and brokerage accounts and calculates the deductions for me. I don't know what I would do without it.
Date published: 2023-04-15
Rated 5 out of 5 by from Affordable and easy It’s fast, it helps you get the most out of your refund, if you’re getting one, and most important it is extremely affordable.
Date published: 2023-04-15
Rated 5 out of 5 by from AWESOME - Quick, Easy, and Accurate Every Year I have been using Turbo Tax for decades and it just works. The process makes sense to the non-accountant. It is quick, easy, and accurate. I hope I never need audit defense or identify theft protection or recovery, but it is nice to know those add-ons are in place (good insurance). Until we interface again next year...
Date published: 2023-04-15
Rated 1 out of 5 by from This is getting insane. I have filed through turbo tax for years and every year it’s getting more and more expensive. Next year I’m having an actual person go through it. It’ll be cheaper.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Easy Turbo Tax makes filing my taxes quick and painless every year.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use and very effective This is my second year using Turbo Tax and it is very easy to use. You do need to have some knowledge to use the basic product but if not, you can always pay for help in Turbotax. It maximizes your return asking a lot of questions, very useful questions. I totally recommend it!
Date published: 2023-04-15
Rated 2 out of 5 by from Nothing is free Multiple "opportunities" to upgrade - a nuisance. Way too much charged to file taxes.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2535
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Been using Turbotax for years I've been using Turbotax for years. It makes my tax season smooth and with all the helpful tax information provided along the way, I feel more confident that my taxes are filed accurately every year. I take my time to understand everything and for over a decade or so, I have the peace of mind that my taxes are prepared accordingly every year. Thank you Turbotax.
Date published: 2023-04-15
Rated 5 out of 5 by from Super support from call in assistant, Laure!! Call in assistant, Laure, was super helpful in resolving my problem while amending my tax returns. Competent and supportive thru the entire process.
Date published: 2023-04-15
Rated 1 out of 5 by from TurboTax charged me for service without notice Terrible service. I tried to get a refund for 4 weeks and they wouldn't refund me for charging me with premium without my knowledge. I was trying to see how much everything was going to cost and they hit me with the service fee before I was even finished filing.
Date published: 2023-04-15
Rated 5 out of 5 by from Always Easy and Straight Forward TurboTax makes a task I dread very easy. It even lets me import my income/expense information directly from my employer and brokerage accounts and calculates the deductions for me. I don't know what I would do without it.
Date published: 2023-04-15
Rated 5 out of 5 by from Affordable and easy It’s fast, it helps you get the most out of your refund, if you’re getting one, and most important it is extremely affordable.
Date published: 2023-04-15
Rated 5 out of 5 by from AWESOME - Quick, Easy, and Accurate Every Year I have been using Turbo Tax for decades and it just works. The process makes sense to the non-accountant. It is quick, easy, and accurate. I hope I never need audit defense or identify theft protection or recovery, but it is nice to know those add-ons are in place (good insurance). Until we interface again next year...
Date published: 2023-04-15
Rated 1 out of 5 by from This is getting insane. I have filed through turbo tax for years and every year it’s getting more and more expensive. Next year I’m having an actual person go through it. It’ll be cheaper.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Easy Turbo Tax makes filing my taxes quick and painless every year.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use and very effective This is my second year using Turbo Tax and it is very easy to use. You do need to have some knowledge to use the basic product but if not, you can always pay for help in Turbotax. It maximizes your return asking a lot of questions, very useful questions. I totally recommend it!
Date published: 2023-04-15
Rated 2 out of 5 by from Nothing is free Multiple "opportunities" to upgrade - a nuisance. Way too much charged to file taxes.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2535