TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from TurboTax is great! I was able to chat with Tax experts twice while I was filing. I had questions about business start up and was able to get answers within minutes. I purchased all the services TurboTax offered for my returns and it is always worth every penny!
Date published: 2023-04-15
Rated 5 out of 5 by from I wouldn't file my taxes any other way! I have been using turbotax for many years. It's easy to use and provides guidance throughout the filing process. The audit service is an added reassurance. I wouldn't file my taxes any other way.
Date published: 2023-04-15
Rated 1 out of 5 by from Can we go strat to the forms as needed please? Wow, it's hard to lst all the suck. - Bad or no descriptions on some areas. - Some options get eliminiated after giving the wrong answer. - You can't return to some things that need corrected as you figure it out after researching elswhere on Google. Last year took about 5 hours and about 3 the year before. This year? 11 hours of pain.
Date published: 2023-04-15
Rated 5 out of 5 by from easy and fast i was guided every step of the way. fast and easy.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax; the gold standard for software usability I have used TurboTax for many years now. I liked forms option and keeping the data on my desktop. Actual data entry was easy as ever.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax Home & Business -Need to fix the IP PIN issue. It is no longer optional. It should prompt you to enter before filing and provide instructions on how to obtain. -Turbo tax allowed me to incorrectly take Section 179 depreciation on a vehicle purchase in Sch C. This was incorrect and I had to refer to the IRS tax code to record the correct the depreciation expense.
Date published: 2023-04-15
Rated 4 out of 5 by from GOOD. Excellent feature using your camera on your phone to get a snap shot of your taxes and upload. It would be nice if you could somehow set various or the actual date for the stocks your reporting.
Date published: 2023-04-15
Rated 4 out of 5 by from helped me figure out my taxes work turbotax helped me figure out my taxes and muddle through another year of complicated taxes.
Date published: 2023-04-15
Rated 1 out of 5 by from The Transmit process SUCKS! It took me multiple attempts before I was able to FINALLY scroll down on the Transmit page. I expect better from Turbotax! This was a very frustrating experience!
Date published: 2023-04-15
Rated 5 out of 5 by from awesome was very easy to do simple and very direct with pertinent questions
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2520
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great! I was able to chat with Tax experts twice while I was filing. I had questions about business start up and was able to get answers within minutes. I purchased all the services TurboTax offered for my returns and it is always worth every penny!
Date published: 2023-04-15
Rated 5 out of 5 by from I wouldn't file my taxes any other way! I have been using turbotax for many years. It's easy to use and provides guidance throughout the filing process. The audit service is an added reassurance. I wouldn't file my taxes any other way.
Date published: 2023-04-15
Rated 1 out of 5 by from Can we go strat to the forms as needed please? Wow, it's hard to lst all the suck. - Bad or no descriptions on some areas. - Some options get eliminiated after giving the wrong answer. - You can't return to some things that need corrected as you figure it out after researching elswhere on Google. Last year took about 5 hours and about 3 the year before. This year? 11 hours of pain.
Date published: 2023-04-15
Rated 5 out of 5 by from easy and fast i was guided every step of the way. fast and easy.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax; the gold standard for software usability I have used TurboTax for many years now. I liked forms option and keeping the data on my desktop. Actual data entry was easy as ever.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax Home & Business -Need to fix the IP PIN issue. It is no longer optional. It should prompt you to enter before filing and provide instructions on how to obtain. -Turbo tax allowed me to incorrectly take Section 179 depreciation on a vehicle purchase in Sch C. This was incorrect and I had to refer to the IRS tax code to record the correct the depreciation expense.
Date published: 2023-04-15
Rated 4 out of 5 by from GOOD. Excellent feature using your camera on your phone to get a snap shot of your taxes and upload. It would be nice if you could somehow set various or the actual date for the stocks your reporting.
Date published: 2023-04-15
Rated 4 out of 5 by from helped me figure out my taxes work turbotax helped me figure out my taxes and muddle through another year of complicated taxes.
Date published: 2023-04-15
Rated 1 out of 5 by from The Transmit process SUCKS! It took me multiple attempts before I was able to FINALLY scroll down on the Transmit page. I expect better from Turbotax! This was a very frustrating experience!
Date published: 2023-04-15
Rated 5 out of 5 by from awesome was very easy to do simple and very direct with pertinent questions
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2520