TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 1 out of 5 by
Sngnrnbwwmn from
I will never use Turbo Tax again
We have used TurboTax for more than 8 years. Our tax return for 2021 was paid using the federal return. We NEVER GOT OUR REFUND. I am still trying to fight to get the money we are owed. It is very difficult to call in to talk to a person and SBTPG is impossible to reach a person to talk to. The yearly changes in the format of your program is very confusing. It would have cost us less to file with a tax preparer in person than it cost through TurboTax. I intend to let everyone I know hear about the problems with not receiving my tax refund from 2021 and tell them to avoid TurboTax like the plague. In your favor, one of the people I talked to, Angelina, was very helpful trying to help us resolve the problem with finding our money. She tried, unsuccessfully, but she put in a LOT of time trying to help.
Date published: 2023-04-15
Rated 5 out of 5 by
JIMLR from
TURBO TAX IS GREAT
I LOVED IT IT COULD BE A LITTLE EASIER TO NAVIGATE
Date published: 2023-04-15
Rated 5 out of 5 by
NumbersAreHard from
Easy to use
I have very simple taxes and you make it easy to file.
Date published: 2023-04-15
Rated 5 out of 5 by
JRkj from
Excellent
Need a few more helpful explanations on business side.
Date published: 2023-04-15
Rated 5 out of 5 by
Christine from Potomac from
Amazing...Bob was the best!
Easy, pleasant. Would do again next year for sure!!
Date published: 2023-04-15
Rated 5 out of 5 by
MikiMatt from
I lOVE Turbo Tax
Turbo Tax saves me sooo much time and frustration. It is easy to follow...you just answer the questions and press the send button. Couldn't be easier.
Date published: 2023-04-15
Rated 2 out of 5 by
MegDC22 from
Needs Updates for the New E-Transactions Laws
Overall usage was mostly fine. However, the filing process for 1099Ks from Live Nation/Ticketmaster for reselling tickets was incredibly confusing and way more difficult than it could have been just by filling out the form. Next year I think I will go back to USATax, where I can just fill out the forms myself.
Date published: 2023-04-15
Rated 5 out of 5 by
AdPe from
Love TurboTax
Quick, easy and convenient to get my taxes done efficiently.
Date published: 2023-04-15
Rated 5 out of 5 by
NVxtr234 from
Quick & straightforward
Worked well for me, with a simple return. No problems.
Date published: 2023-04-15
Rated 5 out of 5 by
Fleetwood298 from
Was quick and easy
Was quick and easy. Preparer was knowledgeable and efficient
All TurboTax® Offerings Reviews - Page 2511
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Sngnrnbwwmn from
I will never use Turbo Tax again
We have used TurboTax for more than 8 years. Our tax return for 2021 was paid using the federal return. We NEVER GOT OUR REFUND. I am still trying to fight to get the money we are owed. It is very difficult to call in to talk to a person and SBTPG is impossible to reach a person to talk to. The yearly changes in the format of your program is very confusing. It would have cost us less to file with a tax preparer in person than it cost through TurboTax. I intend to let everyone I know hear about the problems with not receiving my tax refund from 2021 and tell them to avoid TurboTax like the plague. In your favor, one of the people I talked to, Angelina, was very helpful trying to help us resolve the problem with finding our money. She tried, unsuccessfully, but she put in a LOT of time trying to help.
Date published: 2023-04-15
Rated 5 out of 5 by
JIMLR from
TURBO TAX IS GREAT
I LOVED IT IT COULD BE A LITTLE EASIER TO NAVIGATE
Date published: 2023-04-15
Rated 5 out of 5 by
NumbersAreHard from
Easy to use
I have very simple taxes and you make it easy to file.
Date published: 2023-04-15
Rated 5 out of 5 by
JRkj from
Excellent
Need a few more helpful explanations on business side.
Date published: 2023-04-15
Rated 5 out of 5 by
Christine from Potomac from
Amazing...Bob was the best!
Easy, pleasant. Would do again next year for sure!!
Date published: 2023-04-15
Rated 5 out of 5 by
MikiMatt from
I lOVE Turbo Tax
Turbo Tax saves me sooo much time and frustration. It is easy to follow...you just answer the questions and press the send button. Couldn't be easier.
Date published: 2023-04-15
Rated 2 out of 5 by
MegDC22 from
Needs Updates for the New E-Transactions Laws
Overall usage was mostly fine. However, the filing process for 1099Ks from Live Nation/Ticketmaster for reselling tickets was incredibly confusing and way more difficult than it could have been just by filling out the form. Next year I think I will go back to USATax, where I can just fill out the forms myself.
Date published: 2023-04-15
Rated 5 out of 5 by
AdPe from
Love TurboTax
Quick, easy and convenient to get my taxes done efficiently.
Date published: 2023-04-15
Rated 5 out of 5 by
NVxtr234 from
Quick & straightforward
Worked well for me, with a simple return. No problems.
Date published: 2023-04-15
Rated 5 out of 5 by
Fleetwood298 from
Was quick and easy
Was quick and easy. Preparer was knowledgeable and efficient
All TurboTax® Offerings Reviews - Page 2511
Date published: 2023-04-15