TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Makes life easier We have used TurboTax for many years and have found it to be easier each year. Being able to take photo of some information rather than typing it in saved us a good bit of time. Less stress over filing definitely.
Date published: 2023-04-15
Rated 5 out of 5 by from turobo tax very helpful my experience has been very good and turbo tax is very helpful
Date published: 2023-04-15
Rated 4 out of 5 by from pretty useful I like that it preloads information and compares along the way to last year's data.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax needs a facelift I have used TurboTax for 5 years now. While it provides a completed Fed & State return, I think a 'what-if' scenario on certain parts of the return for non-tax experts like me would be fantastic. For example, how would making a payment into my 401K affect my current tax burden. Also another minor thing that stuck out to me was entering the date to pay your Fed tax. It is a manual entry field... every other application offers a pop-up calendar to choose a date. That was minor but to me exposes the need for a facelift in general that includes some what-if scenarios options.
Date published: 2023-04-15
Rated 5 out of 5 by from Dependable It works ...............................................................................................................................................................................................
Date published: 2023-04-15
Rated 4 out of 5 by from Turbotax has excellent customer service Bit of a bump in the road at first....did my 2021 taxes on their CD(rather than online), and the system does not save your records this way. So when I wanted to e-file the system would not let me as you have to compare last years numbers to what they have on file. I called and a customer service rep., Sylvester, was very helpful and cleared everything up in 3 minutes.
Date published: 2023-04-15
Rated 4 out of 5 by from Tax Software is great, however intuit sign is mess I love Turbo Tax and have used it for years, however the Intuit sign in to pay for filing is a killer. The world has arrived at a place where corporation security has become more important than individual privacy. You really need review and change your policy.
Date published: 2023-04-15
Rated 5 out of 5 by from TURBOTAX RULES I always stress about taxes but I don't know why I do cause TT always has my back!
Date published: 2023-04-15
Rated 5 out of 5 by from loLove turbo tax So easy to use. Just a little expensive when you don't file a straight return.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax is great, but can improve I've used Turbotax for nearly two decades now. It's very easy to use, saves lots of time, and helps me remember all the 'what if's' the tax codes have. Filing the returns electronically could be a lot easier. How about a comment up front to see if the user has an Intuit account rather than waiting until the end when they just want to be DONE?!!! It was a pain in the backside navigating the unhelpful web pages to re-establish my Intuit account. The user's patience will be greater, and you'll receive more favorable reviews.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2489
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes life easier We have used TurboTax for many years and have found it to be easier each year. Being able to take photo of some information rather than typing it in saved us a good bit of time. Less stress over filing definitely.
Date published: 2023-04-15
Rated 5 out of 5 by from turobo tax very helpful my experience has been very good and turbo tax is very helpful
Date published: 2023-04-15
Rated 4 out of 5 by from pretty useful I like that it preloads information and compares along the way to last year's data.
Date published: 2023-04-15
Rated 3 out of 5 by from Turbo Tax needs a facelift I have used TurboTax for 5 years now. While it provides a completed Fed & State return, I think a 'what-if' scenario on certain parts of the return for non-tax experts like me would be fantastic. For example, how would making a payment into my 401K affect my current tax burden. Also another minor thing that stuck out to me was entering the date to pay your Fed tax. It is a manual entry field... every other application offers a pop-up calendar to choose a date. That was minor but to me exposes the need for a facelift in general that includes some what-if scenarios options.
Date published: 2023-04-15
Rated 5 out of 5 by from Dependable It works ...............................................................................................................................................................................................
Date published: 2023-04-15
Rated 4 out of 5 by from Turbotax has excellent customer service Bit of a bump in the road at first....did my 2021 taxes on their CD(rather than online), and the system does not save your records this way. So when I wanted to e-file the system would not let me as you have to compare last years numbers to what they have on file. I called and a customer service rep., Sylvester, was very helpful and cleared everything up in 3 minutes.
Date published: 2023-04-15
Rated 4 out of 5 by from Tax Software is great, however intuit sign is mess I love Turbo Tax and have used it for years, however the Intuit sign in to pay for filing is a killer. The world has arrived at a place where corporation security has become more important than individual privacy. You really need review and change your policy.
Date published: 2023-04-15
Rated 5 out of 5 by from TURBOTAX RULES I always stress about taxes but I don't know why I do cause TT always has my back!
Date published: 2023-04-15
Rated 5 out of 5 by from loLove turbo tax So easy to use. Just a little expensive when you don't file a straight return.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax is great, but can improve I've used Turbotax for nearly two decades now. It's very easy to use, saves lots of time, and helps me remember all the 'what if's' the tax codes have. Filing the returns electronically could be a lot easier. How about a comment up front to see if the user has an Intuit account rather than waiting until the end when they just want to be DONE?!!! It was a pain in the backside navigating the unhelpful web pages to re-establish my Intuit account. The user's patience will be greater, and you'll receive more favorable reviews.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2489