TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Great But No 3Year SafeHarbor Option or Workaround Our family has been using Turbotax for decades from back in the day on an old Mac and PC. I love the online version I have for small business. All is well except there is no way to input the 3-year safe harbor alternative method for depreciating assets. Since we didn't have that option available, we looked to see if there is an "other" or "manual" depreciation option where you can tell it how much depreciation to claim in year 1 and manually change it to 50% (specific to the schedule we need). I don't think Turbotax is capable of depreciation overrides. We had to pay our accountant to assist in entering this. Since this is an important, and on-going issue with claiming some work toward the creation of master assets, we may not be able to use Turbotax next year. We used the option you had available but it was not ideal, and likely we'll need to adjust next year so it's more accurate, and our account will have to do that. Unless that feature comes available we may just have to go straight to the accountant next year. Their software accommodates this.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent and easy to use Turbo tax is convenient, easy to use and provides a stress free experience. Highly recommended.
Date published: 2023-04-16
Rated 5 out of 5 by from Thank you Turbo Tax Not sure how you do it but you take something so easy and make it doable. I truly think it's easier to use this software than it is to hire an accountant
Date published: 2023-04-16
Rated 5 out of 5 by from Experience filing felt easier this year. I feel like TurboTax simplified this process even more for this year. Even the answers to commonly asked questions were easier to understand than previous year. Nice job & thank you!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax makes it EASY ! Turbo Tax takes the fear and confusion of Filing your Tax Return out of the equation !
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is great! Simple way to walk through your taxes. Simple navigation, even going back to correct/update information you didn't have at the moment.
Date published: 2023-04-16
Rated 4 out of 5 by from GOOD INTUIT TURBO TAX IS A GOOD PROGRAM. THANKS FOR HELPING ME GET IT DONE.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO IS EASY Have used Turbo Tax for many years, easy to use, informational and reliable.
Date published: 2023-04-16
Rated 1 out of 5 by from No More TurboTax Simple. I answered yes and entered 1098-T info for my child. Also entered yes for the prior year. Form 8863 shows I answered no to both. An hour and twenty minutes and two escalations later, their solution: "If you upgrade to LIVE maybe they can try to solve this.". That's like a restaurant saying, "We're sorry we burnt your steak to a crisp, but it's your fault for only buying a strip. If you change your order to a filet, we may get it right. But we're not promising..." Turns out this has been happening for years. Trust TT? Never again.
Date published: 2023-04-16
Rated 3 out of 5 by from Good but NOT fun for options traders I am an options trader and I had to go through approximately 170 transactions that had a zero amount in the cost basis field on the 1099-B form issued by my brokerage. This was very painful and time-consuming. It would be nice if I could modify all of the transactions at once on one screen instead of having to go through each transaction separately.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2466
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great But No 3Year SafeHarbor Option or Workaround Our family has been using Turbotax for decades from back in the day on an old Mac and PC. I love the online version I have for small business. All is well except there is no way to input the 3-year safe harbor alternative method for depreciating assets. Since we didn't have that option available, we looked to see if there is an "other" or "manual" depreciation option where you can tell it how much depreciation to claim in year 1 and manually change it to 50% (specific to the schedule we need). I don't think Turbotax is capable of depreciation overrides. We had to pay our accountant to assist in entering this. Since this is an important, and on-going issue with claiming some work toward the creation of master assets, we may not be able to use Turbotax next year. We used the option you had available but it was not ideal, and likely we'll need to adjust next year so it's more accurate, and our account will have to do that. Unless that feature comes available we may just have to go straight to the accountant next year. Their software accommodates this.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent and easy to use Turbo tax is convenient, easy to use and provides a stress free experience. Highly recommended.
Date published: 2023-04-16
Rated 5 out of 5 by from Thank you Turbo Tax Not sure how you do it but you take something so easy and make it doable. I truly think it's easier to use this software than it is to hire an accountant
Date published: 2023-04-16
Rated 5 out of 5 by from Experience filing felt easier this year. I feel like TurboTax simplified this process even more for this year. Even the answers to commonly asked questions were easier to understand than previous year. Nice job & thank you!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax makes it EASY ! Turbo Tax takes the fear and confusion of Filing your Tax Return out of the equation !
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax is great! Simple way to walk through your taxes. Simple navigation, even going back to correct/update information you didn't have at the moment.
Date published: 2023-04-16
Rated 4 out of 5 by from GOOD INTUIT TURBO TAX IS A GOOD PROGRAM. THANKS FOR HELPING ME GET IT DONE.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO IS EASY Have used Turbo Tax for many years, easy to use, informational and reliable.
Date published: 2023-04-16
Rated 1 out of 5 by from No More TurboTax Simple. I answered yes and entered 1098-T info for my child. Also entered yes for the prior year. Form 8863 shows I answered no to both. An hour and twenty minutes and two escalations later, their solution: "If you upgrade to LIVE maybe they can try to solve this.". That's like a restaurant saying, "We're sorry we burnt your steak to a crisp, but it's your fault for only buying a strip. If you change your order to a filet, we may get it right. But we're not promising..." Turns out this has been happening for years. Trust TT? Never again.
Date published: 2023-04-16
Rated 3 out of 5 by from Good but NOT fun for options traders I am an options trader and I had to go through approximately 170 transactions that had a zero amount in the cost basis field on the 1099-B form issued by my brokerage. This was very painful and time-consuming. It would be nice if I could modify all of the transactions at once on one screen instead of having to go through each transaction separately.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2466