TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by
sberg89 from
Easy and fun
Turbo tax is easy because it explains what everything means through it's optional help buttons. It's kind of cheeky, too, which makes it seem cool.
Date published: 2023-04-15
Rated 2 out of 5 by
KenzieH2425 from
TurboTax is not great.
TurboTax makes questions confusing when they could be much simpler. The prices are also increasing every year, which is not appealing. I've done my own taxes for years, and each year, it seems they somehow make things more difficult.
Date published: 2023-04-15
Rated 2 out of 5 by
Nick86668 from
Too expensive and Hidden Fees
Hidden fees all over, forced to upgrade to a more expensive way to file due to capital gains (while making no sales in the previous year and having my brokerage even confirm that there were not capital gains). This upgrade was forced upon me right before completing and was not mentioned throughout the filing process. Live chat is terrible and buggy and was almost charged extra for using the live feature unknowingly, luckily an agent I spoke with on the phone was able to assist me but we had to delete my return and start over.
Date published: 2023-04-15
Rated 5 out of 5 by
Medha from
Turbo Tax Useful
User friendly. Good explanation of all minor details.
Date published: 2023-04-15
Rated 5 out of 5 by
Mad as from
I like Turbo Tax
Fast and easy! Nothing complicated or too time consuming.
Date published: 2023-04-15
Rated 3 out of 5 by
Gene277 from
Things have Changed
I can imagine that things would not be the same as the free filing days but I admit that I can't help but miss it.
Date published: 2023-04-15
Rated 5 out of 5 by
MaryF0 from
Easy to follow and complete
Turbo Tax covers every item I need and is easy to follow and complete.
Date published: 2023-04-15
Rated 5 out of 5 by
Bonnie 2023 from
Turbo Tax is GREAT
I have been using the program for years, this year was a bit different after the passing of my husband and the changes in the taxes with that. Turbo tax walked me through everything making this one less thing to worry about.
Date published: 2023-04-15
Rated 5 out of 5 by
Jax Chihuahua from
8th Year
This is my 8th year using Turbo Tax. I highly recommend it.
Date published: 2023-04-15
Rated 1 out of 5 by
clobmw from
additional state return
I think it was ridiculous that I paid about $60 for a Kansas interest tax return for a $1 due in taxes (which did not need to be paid because it was so low).
All TurboTax® Offerings Reviews - Page 2466
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
sberg89 from
Easy and fun
Turbo tax is easy because it explains what everything means through it's optional help buttons. It's kind of cheeky, too, which makes it seem cool.
Date published: 2023-04-15
Rated 2 out of 5 by
KenzieH2425 from
TurboTax is not great.
TurboTax makes questions confusing when they could be much simpler. The prices are also increasing every year, which is not appealing. I've done my own taxes for years, and each year, it seems they somehow make things more difficult.
Date published: 2023-04-15
Rated 2 out of 5 by
Nick86668 from
Too expensive and Hidden Fees
Hidden fees all over, forced to upgrade to a more expensive way to file due to capital gains (while making no sales in the previous year and having my brokerage even confirm that there were not capital gains). This upgrade was forced upon me right before completing and was not mentioned throughout the filing process. Live chat is terrible and buggy and was almost charged extra for using the live feature unknowingly, luckily an agent I spoke with on the phone was able to assist me but we had to delete my return and start over.
Date published: 2023-04-15
Rated 5 out of 5 by
Medha from
Turbo Tax Useful
User friendly. Good explanation of all minor details.
Date published: 2023-04-15
Rated 5 out of 5 by
Mad as from
I like Turbo Tax
Fast and easy! Nothing complicated or too time consuming.
Date published: 2023-04-15
Rated 3 out of 5 by
Gene277 from
Things have Changed
I can imagine that things would not be the same as the free filing days but I admit that I can't help but miss it.
Date published: 2023-04-15
Rated 5 out of 5 by
MaryF0 from
Easy to follow and complete
Turbo Tax covers every item I need and is easy to follow and complete.
Date published: 2023-04-15
Rated 5 out of 5 by
Bonnie 2023 from
Turbo Tax is GREAT
I have been using the program for years, this year was a bit different after the passing of my husband and the changes in the taxes with that. Turbo tax walked me through everything making this one less thing to worry about.
Date published: 2023-04-15
Rated 5 out of 5 by
Jax Chihuahua from
8th Year
This is my 8th year using Turbo Tax. I highly recommend it.
Date published: 2023-04-15
Rated 1 out of 5 by
clobmw from
additional state return
I think it was ridiculous that I paid about $60 for a Kansas interest tax return for a $1 due in taxes (which did not need to be paid because it was so low).
All TurboTax® Offerings Reviews - Page 2466
Date published: 2023-04-15