TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Quick Experience Used TTO Self Employed and finished my entire return in well under an hour!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax does a great job! Covers it all! I've been using TT for at least 20 years. It's simple and easy since I already collect all my information that I would have to give over to an accountant. It covers every scenario that we encounter: investments, charitable giving, and home business. Would highly recommend it so you better understand your tax situation. And this understanding can help you do even better planning for future tax years!
Date published: 2023-04-15
Rated 5 out of 5 by from awesome very good experiencing generating and completing both returns
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax is fairly easy Simple language, straight forward. Questions were answered.
Date published: 2023-04-15
Rated 5 out of 5 by from Sliding through tax season! I always put off completing my taxes to the last minute, in part, because I know Turbo Tax has my back! The system is easy to navigate even with my complicated situation and is a breeze to get through!
Date published: 2023-04-15
Rated 5 out of 5 by from Very easy to use I had no issues with this. This was my first time filing and it was exciting.
Date published: 2023-04-15
Rated 5 out of 5 by from I use Turbo Tax every year. It is fast, and easy. I love using Turbo Tax. It's been my got to tax software since I started filing. It easy to understand, fast and they walk you through all the steps. If you have questions there is someone to call. This is definitely the product to use. That's what I suggest to all my friends.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy and fun Turbo tax is easy because it explains what everything means through it's optional help buttons. It's kind of cheeky, too, which makes it seem cool.
Date published: 2023-04-15
Rated 2 out of 5 by from TurboTax is not great. TurboTax makes questions confusing when they could be much simpler. The prices are also increasing every year, which is not appealing. I've done my own taxes for years, and each year, it seems they somehow make things more difficult.
Date published: 2023-04-15
Rated 2 out of 5 by from Too expensive and Hidden Fees Hidden fees all over, forced to upgrade to a more expensive way to file due to capital gains (while making no sales in the previous year and having my brokerage even confirm that there were not capital gains). This upgrade was forced upon me right before completing and was not mentioned throughout the filing process. Live chat is terrible and buggy and was almost charged extra for using the live feature unknowingly, luckily an agent I spoke with on the phone was able to assist me but we had to delete my return and start over.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2464
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick Experience Used TTO Self Employed and finished my entire return in well under an hour!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax does a great job! Covers it all! I've been using TT for at least 20 years. It's simple and easy since I already collect all my information that I would have to give over to an accountant. It covers every scenario that we encounter: investments, charitable giving, and home business. Would highly recommend it so you better understand your tax situation. And this understanding can help you do even better planning for future tax years!
Date published: 2023-04-15
Rated 5 out of 5 by from awesome very good experiencing generating and completing both returns
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax is fairly easy Simple language, straight forward. Questions were answered.
Date published: 2023-04-15
Rated 5 out of 5 by from Sliding through tax season! I always put off completing my taxes to the last minute, in part, because I know Turbo Tax has my back! The system is easy to navigate even with my complicated situation and is a breeze to get through!
Date published: 2023-04-15
Rated 5 out of 5 by from Very easy to use I had no issues with this. This was my first time filing and it was exciting.
Date published: 2023-04-15
Rated 5 out of 5 by from I use Turbo Tax every year. It is fast, and easy. I love using Turbo Tax. It's been my got to tax software since I started filing. It easy to understand, fast and they walk you through all the steps. If you have questions there is someone to call. This is definitely the product to use. That's what I suggest to all my friends.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy and fun Turbo tax is easy because it explains what everything means through it's optional help buttons. It's kind of cheeky, too, which makes it seem cool.
Date published: 2023-04-15
Rated 2 out of 5 by from TurboTax is not great. TurboTax makes questions confusing when they could be much simpler. The prices are also increasing every year, which is not appealing. I've done my own taxes for years, and each year, it seems they somehow make things more difficult.
Date published: 2023-04-15
Rated 2 out of 5 by from Too expensive and Hidden Fees Hidden fees all over, forced to upgrade to a more expensive way to file due to capital gains (while making no sales in the previous year and having my brokerage even confirm that there were not capital gains). This upgrade was forced upon me right before completing and was not mentioned throughout the filing process. Live chat is terrible and buggy and was almost charged extra for using the live feature unknowingly, luckily an agent I spoke with on the phone was able to assist me but we had to delete my return and start over.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2464