TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 4 out of 5 by
EdwardMMajeski from
Great Help!
Some questions were confusing, with inadequate explanations.
Date published: 2023-04-24
Rated 4 out of 5 by
javier1966 from
it is ok
why do i have to pay 25 dollars to efile my state return ? I already paid for the turbo tax 2023 tax preparation program so I do not understand why i have to pay to file the state return
Date published: 2023-04-24
Rated 5 out of 5 by
Many15701 from
Awesome
Easy. Service was as easy as saying a prayer. Thank you
Date published: 2023-04-24
Rated 1 out of 5 by
Freddymackjack from
Keeps rejecting
I am not sure why it keeps rejecting I have done everything I have been told to do and still no help.
Date published: 2023-04-24
Rated 4 out of 5 by
You Bet 05 from
Turbo Tax is great
Very easy to use as long as you have ALL the paperwork.
Date published: 2023-04-24
Rated 1 out of 5 by
Mossy23 from
Do not recommend if filing on your phone.
So disappointed. I finished the paperwork and paid TurboTax- got the email confirmation. I didn't realize there was another step for them to send it to the IRS. They didn't send an email or any information about that, no popups, nothing, and I sure didn't see it anywhere on my phone screen. So now I'm filling late and will have to pay fees along with my taxes. I kept checking for an irs acceptance email and then finally looked on the website only to see it was never sent. But they sure did charge me.
Date published: 2023-04-24
Rated 5 out of 5 by
Turbo Guy is Awesome from
Turbo Tax is Great
Its my third year using TT. I can play around with it better and I can do my taxes.It is great so far and would recommend all to use the service rather than paying bank load of money to other tax services.
Date published: 2023-04-24
Rated 5 out of 5 by
NORCAL Lifer from
Easy to follow, thorough, priced right.
Particularly like the self-paced, easy-to-follow, internal audit ability, and Live Help if one needs it. Feel very confident I completed accurately.
Date published: 2023-04-24
Rated 3 out of 5 by
Caz37 from
Taxes
Good service and right to the line for all the forms
Date published: 2023-04-24
Rated 2 out of 5 by
Mike111117 from
disappointed
the website doesn't make things easy to find, many of the questions asked are not clear or clearly enough defined for the non-accountant lay-person, and I didn't get to see previews of final documents until after it was filed.
All TurboTax® Offerings Reviews - Page 247
Date published: 2023-04-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
EdwardMMajeski from
Great Help!
Some questions were confusing, with inadequate explanations.
Date published: 2023-04-24
Rated 4 out of 5 by
javier1966 from
it is ok
why do i have to pay 25 dollars to efile my state return ? I already paid for the turbo tax 2023 tax preparation program so I do not understand why i have to pay to file the state return
Date published: 2023-04-24
Rated 5 out of 5 by
Many15701 from
Awesome
Easy. Service was as easy as saying a prayer. Thank you
Date published: 2023-04-24
Rated 1 out of 5 by
Freddymackjack from
Keeps rejecting
I am not sure why it keeps rejecting I have done everything I have been told to do and still no help.
Date published: 2023-04-24
Rated 4 out of 5 by
You Bet 05 from
Turbo Tax is great
Very easy to use as long as you have ALL the paperwork.
Date published: 2023-04-24
Rated 1 out of 5 by
Mossy23 from
Do not recommend if filing on your phone.
So disappointed. I finished the paperwork and paid TurboTax- got the email confirmation. I didn't realize there was another step for them to send it to the IRS. They didn't send an email or any information about that, no popups, nothing, and I sure didn't see it anywhere on my phone screen. So now I'm filling late and will have to pay fees along with my taxes. I kept checking for an irs acceptance email and then finally looked on the website only to see it was never sent. But they sure did charge me.
Date published: 2023-04-24
Rated 5 out of 5 by
Turbo Guy is Awesome from
Turbo Tax is Great
Its my third year using TT. I can play around with it better and I can do my taxes.It is great so far and would recommend all to use the service rather than paying bank load of money to other tax services.
Date published: 2023-04-24
Rated 5 out of 5 by
NORCAL Lifer from
Easy to follow, thorough, priced right.
Particularly like the self-paced, easy-to-follow, internal audit ability, and Live Help if one needs it. Feel very confident I completed accurately.
Date published: 2023-04-24
Rated 3 out of 5 by
Caz37 from
Taxes
Good service and right to the line for all the forms
Date published: 2023-04-24
Rated 2 out of 5 by
Mike111117 from
disappointed
the website doesn't make things easy to find, many of the questions asked are not clear or clearly enough defined for the non-accountant lay-person, and I didn't get to see previews of final documents until after it was filed.
All TurboTax® Offerings Reviews - Page 247
Date published: 2023-04-24