TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Great Help! Some questions were confusing, with inadequate explanations.
Date published: 2023-04-24
Rated 4 out of 5 by from it is ok why do i have to pay 25 dollars to efile my state return ? I already paid for the turbo tax 2023 tax preparation program so I do not understand why i have to pay to file the state return
Date published: 2023-04-24
Rated 5 out of 5 by from Awesome Easy. Service was as easy as saying a prayer. Thank you
Date published: 2023-04-24
Rated 1 out of 5 by from Keeps rejecting I am not sure why it keeps rejecting I have done everything I have been told to do and still no help.
Date published: 2023-04-24
Rated 4 out of 5 by from Turbo Tax is great Very easy to use as long as you have ALL the paperwork.
Date published: 2023-04-24
Rated 1 out of 5 by from Do not recommend if filing on your phone. So disappointed. I finished the paperwork and paid TurboTax- got the email confirmation. I didn't realize there was another step for them to send it to the IRS. They didn't send an email or any information about that, no popups, nothing, and I sure didn't see it anywhere on my phone screen. So now I'm filling late and will have to pay fees along with my taxes. I kept checking for an irs acceptance email and then finally looked on the website only to see it was never sent. But they sure did charge me.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo Tax is Great Its my third year using TT. I can play around with it better and I can do my taxes.It is great so far and would recommend all to use the service rather than paying bank load of money to other tax services.
Date published: 2023-04-24
Rated 5 out of 5 by from Easy to follow, thorough, priced right. Particularly like the self-paced, easy-to-follow, internal audit ability, and Live Help if one needs it. Feel very confident I completed accurately.
Date published: 2023-04-24
Rated 3 out of 5 by from Taxes Good service and right to the line for all the forms
Date published: 2023-04-24
Rated 2 out of 5 by from disappointed the website doesn't make things easy to find, many of the questions asked are not clear or clearly enough defined for the non-accountant lay-person, and I didn't get to see previews of final documents until after it was filed.
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 247
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Help! Some questions were confusing, with inadequate explanations.
Date published: 2023-04-24
Rated 4 out of 5 by from it is ok why do i have to pay 25 dollars to efile my state return ? I already paid for the turbo tax 2023 tax preparation program so I do not understand why i have to pay to file the state return
Date published: 2023-04-24
Rated 5 out of 5 by from Awesome Easy. Service was as easy as saying a prayer. Thank you
Date published: 2023-04-24
Rated 1 out of 5 by from Keeps rejecting I am not sure why it keeps rejecting I have done everything I have been told to do and still no help.
Date published: 2023-04-24
Rated 4 out of 5 by from Turbo Tax is great Very easy to use as long as you have ALL the paperwork.
Date published: 2023-04-24
Rated 1 out of 5 by from Do not recommend if filing on your phone. So disappointed. I finished the paperwork and paid TurboTax- got the email confirmation. I didn't realize there was another step for them to send it to the IRS. They didn't send an email or any information about that, no popups, nothing, and I sure didn't see it anywhere on my phone screen. So now I'm filling late and will have to pay fees along with my taxes. I kept checking for an irs acceptance email and then finally looked on the website only to see it was never sent. But they sure did charge me.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbo Tax is Great Its my third year using TT. I can play around with it better and I can do my taxes.It is great so far and would recommend all to use the service rather than paying bank load of money to other tax services.
Date published: 2023-04-24
Rated 5 out of 5 by from Easy to follow, thorough, priced right. Particularly like the self-paced, easy-to-follow, internal audit ability, and Live Help if one needs it. Feel very confident I completed accurately.
Date published: 2023-04-24
Rated 3 out of 5 by from Taxes Good service and right to the line for all the forms
Date published: 2023-04-24
Rated 2 out of 5 by from disappointed the website doesn't make things easy to find, many of the questions asked are not clear or clearly enough defined for the non-accountant lay-person, and I didn't get to see previews of final documents until after it was filed.
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 247