TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from Says it "Includes 5 Federal e-files" NOPE! TurboTax Home & Business would NOT load on additional computers. Had to buy additional copies of the software. SUCKS! Says it includes 5 Federal e-files with IRS confirmation.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax helps Sometimes we missed some more explanations or examples
Date published: 2023-04-15
Rated 2 out of 5 by from leaves you guessing/wondering what to do So i get to what i think is the final step, efiling and done! Yay. except - i get a message "print this and mail, your return is not complete without doing this - and no further information is provided - why do i have to print and mail this, despite efiling? WHAT do I have to send? I must now go search for the answer online, and i'm concerned about the completeness of my return - why do this to the filer Turbotax? Give us better information and clearer instructions!!!
Date published: 2023-04-15
Rated 4 out of 5 by from Very easy to use - Awesome!! First time using Turbo Tax Download. Very fast and easy, Great product.
Date published: 2023-04-15
Rated 5 out of 5 by from fast and simple made my taxes easy not only to file but to understand. Helpful hints along the way too.
Date published: 2023-04-15
Rated 5 out of 5 by from Great assistance provided Great experience with the assistance from Turbo Tax. Well recommended.
Date published: 2023-04-15
Rated 4 out of 5 by from It may be too simplified I appreciated simple which is why I use turbotax and have for as long as i can remember but i also would like the option to easily review old returns and they make it hard to find. I would also like more options on the sidebar of revisiting sections and listing them all out so i can see something that might trigger me. I like turbo tax but it feels like it is a big door that I can't get into.
Date published: 2023-04-15
Rated 5 out of 5 by from Good experience Great. Easy to use. I have been using turbo for over 10 years and I enjoy it.
Date published: 2023-04-15
Rated 5 out of 5 by from Peace of mind! I've been using TurboTax since I started filing and it always ensures my experience is as easy as possible (as easy as filing taxes can be). I appreciate their explanation pop-ups when I don't understand a particular aspect of the process and that I have the freedom to do my taxes on my own time.
Date published: 2023-04-15
Rated 5 out of 5 by from Great and clear process It's well worth the investment if you are looking for a hassle-free process. They explain every step of the way, and assure that you are doing the right thing.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2460
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Says it "Includes 5 Federal e-files" NOPE! TurboTax Home & Business would NOT load on additional computers. Had to buy additional copies of the software. SUCKS! Says it includes 5 Federal e-files with IRS confirmation.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax helps Sometimes we missed some more explanations or examples
Date published: 2023-04-15
Rated 2 out of 5 by from leaves you guessing/wondering what to do So i get to what i think is the final step, efiling and done! Yay. except - i get a message "print this and mail, your return is not complete without doing this - and no further information is provided - why do i have to print and mail this, despite efiling? WHAT do I have to send? I must now go search for the answer online, and i'm concerned about the completeness of my return - why do this to the filer Turbotax? Give us better information and clearer instructions!!!
Date published: 2023-04-15
Rated 4 out of 5 by from Very easy to use - Awesome!! First time using Turbo Tax Download. Very fast and easy, Great product.
Date published: 2023-04-15
Rated 5 out of 5 by from fast and simple made my taxes easy not only to file but to understand. Helpful hints along the way too.
Date published: 2023-04-15
Rated 5 out of 5 by from Great assistance provided Great experience with the assistance from Turbo Tax. Well recommended.
Date published: 2023-04-15
Rated 4 out of 5 by from It may be too simplified I appreciated simple which is why I use turbotax and have for as long as i can remember but i also would like the option to easily review old returns and they make it hard to find. I would also like more options on the sidebar of revisiting sections and listing them all out so i can see something that might trigger me. I like turbo tax but it feels like it is a big door that I can't get into.
Date published: 2023-04-15
Rated 5 out of 5 by from Good experience Great. Easy to use. I have been using turbo for over 10 years and I enjoy it.
Date published: 2023-04-15
Rated 5 out of 5 by from Peace of mind! I've been using TurboTax since I started filing and it always ensures my experience is as easy as possible (as easy as filing taxes can be). I appreciate their explanation pop-ups when I don't understand a particular aspect of the process and that I have the freedom to do my taxes on my own time.
Date published: 2023-04-15
Rated 5 out of 5 by from Great and clear process It's well worth the investment if you are looking for a hassle-free process. They explain every step of the way, and assure that you are doing the right thing.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2460