TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from Had to delete and redo 3 times Tricked with buttons to file the return in deluxe and couldn't change it without having to re do it and then the lady told me the wrong thing and I had to delete and re do it again. Next year I'm finding an accountant. Not easy to navigate.
Date published: 2023-04-15
Rated 4 out of 5 by from Easy to use Nice to get all on line. Didn't have to pick anything up from store
Date published: 2023-04-15
Rated 3 out of 5 by from SImple but difficult to get the best value If you don't select the higher features you have to manually search for the items, they are not just in a manual list, so they are screened out but somehow that is the basic option? Also getting the advertised price is not easy either, once you log in even the service code redemption option or trying to switch to the free version is very difficult. Big surprise, its a known complaint but still isn't presented as an option, only paid options are presented and like everyone else I just paid it to get it done with. I would at least think after the complaints about this in the recent years the option would be available and not hidden.
Date published: 2023-04-15
Rated 5 out of 5 by from 20+ years using Turbo Tax Each year gets easier to do taxes since Turbo Tax pulls in past history, pulls in financial data from institutions and provides a summary for both federal and state returns.
Date published: 2023-04-15
Rated 3 out of 5 by from Efficient service but too expensive Turbo Tax does make things easier for refiling However, I feel the price is pretty high. I could drop off my taxes at a certified tax consultant for less money. I will go elsewhere only because of the cost.
Date published: 2023-04-15
Rated 5 out of 5 by from It is a solid product I have used it for years and it is generally user friendly
Date published: 2023-04-15
Rated 5 out of 5 by from Thank you for Turbo Tax Thank you so much for allowing me to download, another year done.
Date published: 2023-04-15
Rated 4 out of 5 by from Print too small The print is tiny and your software does not allow it to be sized up by the computer. please make the print larger for future editions.
Date published: 2023-04-15
Rated 3 out of 5 by from Ehhhh Turbo Tax Cost Too MUCH Cost too much. I'm done. I work too hard to be PAYING TAXES BACK.
Date published: 2023-04-15
Rated 4 out of 5 by from Over all I really like turbo tax. One concern I have relates to older people (me age 80) who are required to take an RMD from their IRA and meet the requirements to use some of their distribution as a QCD. I work part time and last year for 2021 I contributed my $1700 earnings to my IRA. A few months ago I was told that an IRA contribution is required to offset any QCD. Not totally sure if that's true but my limited research didn't dispute it. I would have thought I would have had a "heads up" from turbo tax about this situation.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2449
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Had to delete and redo 3 times Tricked with buttons to file the return in deluxe and couldn't change it without having to re do it and then the lady told me the wrong thing and I had to delete and re do it again. Next year I'm finding an accountant. Not easy to navigate.
Date published: 2023-04-15
Rated 4 out of 5 by from Easy to use Nice to get all on line. Didn't have to pick anything up from store
Date published: 2023-04-15
Rated 3 out of 5 by from SImple but difficult to get the best value If you don't select the higher features you have to manually search for the items, they are not just in a manual list, so they are screened out but somehow that is the basic option? Also getting the advertised price is not easy either, once you log in even the service code redemption option or trying to switch to the free version is very difficult. Big surprise, its a known complaint but still isn't presented as an option, only paid options are presented and like everyone else I just paid it to get it done with. I would at least think after the complaints about this in the recent years the option would be available and not hidden.
Date published: 2023-04-15
Rated 5 out of 5 by from 20+ years using Turbo Tax Each year gets easier to do taxes since Turbo Tax pulls in past history, pulls in financial data from institutions and provides a summary for both federal and state returns.
Date published: 2023-04-15
Rated 3 out of 5 by from Efficient service but too expensive Turbo Tax does make things easier for refiling However, I feel the price is pretty high. I could drop off my taxes at a certified tax consultant for less money. I will go elsewhere only because of the cost.
Date published: 2023-04-15
Rated 5 out of 5 by from It is a solid product I have used it for years and it is generally user friendly
Date published: 2023-04-15
Rated 5 out of 5 by from Thank you for Turbo Tax Thank you so much for allowing me to download, another year done.
Date published: 2023-04-15
Rated 4 out of 5 by from Print too small The print is tiny and your software does not allow it to be sized up by the computer. please make the print larger for future editions.
Date published: 2023-04-15
Rated 3 out of 5 by from Ehhhh Turbo Tax Cost Too MUCH Cost too much. I'm done. I work too hard to be PAYING TAXES BACK.
Date published: 2023-04-15
Rated 4 out of 5 by from Over all I really like turbo tax. One concern I have relates to older people (me age 80) who are required to take an RMD from their IRA and meet the requirements to use some of their distribution as a QCD. I work part time and last year for 2021 I contributed my $1700 earnings to my IRA. A few months ago I was told that an IRA contribution is required to offset any QCD. Not totally sure if that's true but my limited research didn't dispute it. I would have thought I would have had a "heads up" from turbo tax about this situation.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2449