TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from My daughter's tax return My daughter is a dependent on my return. Reporting 529 distributions per the 1098Q's received and not being able to report expenses from the 1098T received is incredibly frustrating in this situation. After spending a lot of time reviewing varying FAQ's on the subject because I can't get anyone to answer a live call without paying for it, I found another parent with the same issue and learned the advice from Hal_AI is to not report the 1098Q's at all. This seems inappropriate although I get to the right answer that the 529 distributions are not taxable. I could have lied on her return and said she is not a dependent on mine and would have gotten to the same answer after inputting all information from the 1098s. Regardless, this could be handled differently in the software or addressed upfront before going through all of the back and forth.
Date published: 2023-04-15
Rated 4 out of 5 by from well done easy, quick and reasonable cost. e-filed without incident
Date published: 2023-04-15
Rated 5 out of 5 by from QUICK, EASY AND EFFICIENT I had ZERO trouble using the online service and was able to complete and file my taxes faster than I have ever using other tax services.
Date published: 2023-04-15
Rated 4 out of 5 by from It's great, thou I experience a problem this year. I resolved my problem with an advisor. Seems if my expenses exceed my income it would not total properly. I fudged my expenses to resolve this, but something isn't working. My advisor was excellent. I also tried to do this with a Home and Business card purchased from Meijer. Hopefully I can return it because I could not find a place to enter the code.
Date published: 2023-04-15
Rated 5 out of 5 by from Mid Year Review? I love TurboTax as we've been using it close to 30 years without an exception. As we've gotten older and we tend to owe Fed / State taxes now, I'd appreciate some thought being given to an online "Mid-Year" tax review tool. I'm thinking to avoid an unexpected large amount of money to be owed at year end, maybe I could submit our earnings, tax withheld, etc... as of June 30th (mid-year) to know if we can still make corrections (i.e. increase our withholding amounts through hour employers W4s.)
Date published: 2023-04-15
Rated 1 out of 5 by from Continually Rejected My returns have been reject a number of times. I checked the AGI and PIN, but keep getting them rejected. Also, Deluxe was supposed to include the state tax, but was prompted to pay an extra $45. Will be looking into another option next year.
Date published: 2023-04-15
Rated 5 out of 5 by from easy and fast way to file taxes this is the easiest way to file taxes. and fast too only took me 30 minutes and got my best refund with their help
Date published: 2023-04-15
Rated 3 out of 5 by from Difficult Navigation TT would not let me download my 2021 Tax Records because I was on a new computer and therefore at a different IP address
Date published: 2023-04-15
Rated 5 out of 5 by from User Friendly I have been using Turbo Tax for the last 5 years and I absolutely love it.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax is very easy to use Used for a long time, the program keeps improving every year
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2434
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from My daughter's tax return My daughter is a dependent on my return. Reporting 529 distributions per the 1098Q's received and not being able to report expenses from the 1098T received is incredibly frustrating in this situation. After spending a lot of time reviewing varying FAQ's on the subject because I can't get anyone to answer a live call without paying for it, I found another parent with the same issue and learned the advice from Hal_AI is to not report the 1098Q's at all. This seems inappropriate although I get to the right answer that the 529 distributions are not taxable. I could have lied on her return and said she is not a dependent on mine and would have gotten to the same answer after inputting all information from the 1098s. Regardless, this could be handled differently in the software or addressed upfront before going through all of the back and forth.
Date published: 2023-04-15
Rated 4 out of 5 by from well done easy, quick and reasonable cost. e-filed without incident
Date published: 2023-04-15
Rated 5 out of 5 by from QUICK, EASY AND EFFICIENT I had ZERO trouble using the online service and was able to complete and file my taxes faster than I have ever using other tax services.
Date published: 2023-04-15
Rated 4 out of 5 by from It's great, thou I experience a problem this year. I resolved my problem with an advisor. Seems if my expenses exceed my income it would not total properly. I fudged my expenses to resolve this, but something isn't working. My advisor was excellent. I also tried to do this with a Home and Business card purchased from Meijer. Hopefully I can return it because I could not find a place to enter the code.
Date published: 2023-04-15
Rated 5 out of 5 by from Mid Year Review? I love TurboTax as we've been using it close to 30 years without an exception. As we've gotten older and we tend to owe Fed / State taxes now, I'd appreciate some thought being given to an online "Mid-Year" tax review tool. I'm thinking to avoid an unexpected large amount of money to be owed at year end, maybe I could submit our earnings, tax withheld, etc... as of June 30th (mid-year) to know if we can still make corrections (i.e. increase our withholding amounts through hour employers W4s.)
Date published: 2023-04-15
Rated 1 out of 5 by from Continually Rejected My returns have been reject a number of times. I checked the AGI and PIN, but keep getting them rejected. Also, Deluxe was supposed to include the state tax, but was prompted to pay an extra $45. Will be looking into another option next year.
Date published: 2023-04-15
Rated 5 out of 5 by from easy and fast way to file taxes this is the easiest way to file taxes. and fast too only took me 30 minutes and got my best refund with their help
Date published: 2023-04-15
Rated 3 out of 5 by from Difficult Navigation TT would not let me download my 2021 Tax Records because I was on a new computer and therefore at a different IP address
Date published: 2023-04-15
Rated 5 out of 5 by from User Friendly I have been using Turbo Tax for the last 5 years and I absolutely love it.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax is very easy to use Used for a long time, the program keeps improving every year
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2434