TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 3 out of 5 by
Daliavp from
Log in broken
There is an issue with the login screen. There is no longer a reset password link and when using Google authentication sometimes it doesn’t even give you log in after entering it. I missed my first appointment because I couldn’t log in to my docs and the customer support representative was not equipped to help. She sent me the link to a page which asked me to submit a form to change my email and phone number but I didn’t need to do either. After an hour she was able to contact someone from tech support to send me a link to reset the password and that was unnecessary. Why can’t you add it to the log in screen? And please retest the Google authentication flow.
Date published: 2023-04-24
Rated 4 out of 5 by
Rich 1967 from
Great easy peasy
Just great way t do taxes fast and without knowing any real tax laws
Date published: 2023-04-24
Rated 5 out of 5 by
Twister57 from
I have consistently used TurboTax for 40 years
Unlike the buggy 2021 TurboTax Deluxe last year, my 2022 TurboTax Deluxe properly imported ALL of my previous year's tax data. It worked fine this year.
Date published: 2023-04-24
Rated 5 out of 5 by
Kilamakoi from
Turbo Tax is awesome blossom!
Very simple to follow and good flow. It was a simple process to complete and all areas were checked and rechecked for accuracy.
Date published: 2023-04-24
Rated 1 out of 5 by
Ando_Commando from
Had to erase last year's AGI to file
TurboTax would not let me file despite double checking that my last year AGI was accurate. Just because I used HR block, it can still file the tax papers assuming that I am correct with my AGI. There was no option to ignore their suggestion, so now I'm worried that this triggers some red flag with IRS, even though I've done nothing wrong. Unnecessary anxiety...
Date published: 2023-04-24
Rated 3 out of 5 by
Counsleor27 from
Turbotax is great!
I had to call to ask for more information about insurance and it was good to have the 1-800 number included. Its good to have either internet information or 1-800 numbers.
Date published: 2023-04-24
Rated 3 out of 5 by
Puntos from
Problems
I entered my correct AGI and IRS rejected my tax return
Date published: 2023-04-24
Rated 5 out of 5 by
Ryan 1977 from
TURBO TAX IS THE ONLY WAY TO GO
10 years using turbo tax now. looking forward to the years to come.
Date published: 2023-04-24
Rated 5 out of 5 by
StephDC from
Turbo Tax is the best!
I have used Turbo Tax for many years. I am totally satisfied with this product.
Date published: 2023-04-24
Rated 5 out of 5 by
Superlin from
Amazing giving peace of mind
It is very complex to do your own taxes, but having all the documentation ready and using TurboTax, the process is much easier. Thank you so much.
All TurboTax® Offerings Reviews - Page 243
Date published: 2023-04-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Daliavp from
Log in broken
There is an issue with the login screen. There is no longer a reset password link and when using Google authentication sometimes it doesn’t even give you log in after entering it. I missed my first appointment because I couldn’t log in to my docs and the customer support representative was not equipped to help. She sent me the link to a page which asked me to submit a form to change my email and phone number but I didn’t need to do either. After an hour she was able to contact someone from tech support to send me a link to reset the password and that was unnecessary. Why can’t you add it to the log in screen? And please retest the Google authentication flow.
Date published: 2023-04-24
Rated 4 out of 5 by
Rich 1967 from
Great easy peasy
Just great way t do taxes fast and without knowing any real tax laws
Date published: 2023-04-24
Rated 5 out of 5 by
Twister57 from
I have consistently used TurboTax for 40 years
Unlike the buggy 2021 TurboTax Deluxe last year, my 2022 TurboTax Deluxe properly imported ALL of my previous year's tax data. It worked fine this year.
Date published: 2023-04-24
Rated 5 out of 5 by
Kilamakoi from
Turbo Tax is awesome blossom!
Very simple to follow and good flow. It was a simple process to complete and all areas were checked and rechecked for accuracy.
Date published: 2023-04-24
Rated 1 out of 5 by
Ando_Commando from
Had to erase last year's AGI to file
TurboTax would not let me file despite double checking that my last year AGI was accurate. Just because I used HR block, it can still file the tax papers assuming that I am correct with my AGI. There was no option to ignore their suggestion, so now I'm worried that this triggers some red flag with IRS, even though I've done nothing wrong. Unnecessary anxiety...
Date published: 2023-04-24
Rated 3 out of 5 by
Counsleor27 from
Turbotax is great!
I had to call to ask for more information about insurance and it was good to have the 1-800 number included. Its good to have either internet information or 1-800 numbers.
Date published: 2023-04-24
Rated 3 out of 5 by
Puntos from
Problems
I entered my correct AGI and IRS rejected my tax return
Date published: 2023-04-24
Rated 5 out of 5 by
Ryan 1977 from
TURBO TAX IS THE ONLY WAY TO GO
10 years using turbo tax now. looking forward to the years to come.
Date published: 2023-04-24
Rated 5 out of 5 by
StephDC from
Turbo Tax is the best!
I have used Turbo Tax for many years. I am totally satisfied with this product.
Date published: 2023-04-24
Rated 5 out of 5 by
Superlin from
Amazing giving peace of mind
It is very complex to do your own taxes, but having all the documentation ready and using TurboTax, the process is much easier. Thank you so much.
All TurboTax® Offerings Reviews - Page 243
Date published: 2023-04-24