TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Easy to file but deceptive product pricing I have used this product for several years, but the price always increases during the completion of my return. This year it has doubled my original expectation of cost from where I started.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Excellent very detailed, full information and very costly if you do it online.
Date published: 2023-04-16
Rated 2 out of 5 by from Terrible Customer Service The crypto exchange uploading software does not work properly, I paid extra to use it and still had to pay an external source to do the forms due to errors that would not fix. I called customer service and the rep did not have any understanding of the program, then would not respond after I explained the issue. After 15 years with TurboTax I will be moving to another tax prep solution.
Date published: 2023-04-16
Rated 5 out of 5 by from Simple and easy to use The TurboTax system was designed to walk you right through the whole process simply.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE EASY TO USE AND PEACE OF MIND. I USE IT EVERY YEAR.
Date published: 2023-04-16
Rated 1 out of 5 by from dont recommend unless you know how they work I was charged additional fees when I thought I was paying for my return and once I saw the receipt it was 342$ to use live turbo tax really upset me I didn't see the total amount until i processed my payment also charged me to file state return in FLORIDA it is not required, I called and requested a refund but no response
Date published: 2023-04-16
Rated 5 out of 5 by from 2022 Turbo Tax Turbo Tax is easy to use. I like the upgrade pressure has been reduced this year.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Easy to follow up instructions.wether its robin hood or property
Date published: 2023-04-16
Rated 5 out of 5 by from Fast Easy to navigate through the pages. All information is stored on your account.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy-Peesy I regret taking a pause from Turbo Tax for so long. The other vendor did not ask or allow for so much options to file. Glad I came back.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2412
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Easy to file but deceptive product pricing I have used this product for several years, but the price always increases during the completion of my return. This year it has doubled my original expectation of cost from where I started.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is Excellent very detailed, full information and very costly if you do it online.
Date published: 2023-04-16
Rated 2 out of 5 by from Terrible Customer Service The crypto exchange uploading software does not work properly, I paid extra to use it and still had to pay an external source to do the forms due to errors that would not fix. I called customer service and the rep did not have any understanding of the program, then would not respond after I explained the issue. After 15 years with TurboTax I will be moving to another tax prep solution.
Date published: 2023-04-16
Rated 5 out of 5 by from Simple and easy to use The TurboTax system was designed to walk you right through the whole process simply.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS EASY TO USE EASY TO USE AND PEACE OF MIND. I USE IT EVERY YEAR.
Date published: 2023-04-16
Rated 1 out of 5 by from dont recommend unless you know how they work I was charged additional fees when I thought I was paying for my return and once I saw the receipt it was 342$ to use live turbo tax really upset me I didn't see the total amount until i processed my payment also charged me to file state return in FLORIDA it is not required, I called and requested a refund but no response
Date published: 2023-04-16
Rated 5 out of 5 by from 2022 Turbo Tax Turbo Tax is easy to use. I like the upgrade pressure has been reduced this year.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Easy to follow up instructions.wether its robin hood or property
Date published: 2023-04-16
Rated 5 out of 5 by from Fast Easy to navigate through the pages. All information is stored on your account.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy-Peesy I regret taking a pause from Turbo Tax for so long. The other vendor did not ask or allow for so much options to file. Glad I came back.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2412