TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from Ran into some glitches I usually itemize my deductions, receive a notice that I would do better with the standard deduction so do that. This year I did not itemize and went straight to standard deductions. However, on my state return, I was instructed to go back to the fed return and itemize those deductions I wanted to take, like mortgage interest I have paid, vehicle registration, etc. At that point, I was quite frustrated and decided to not go back to itemize all the categories...but turbo tax certainly made my job harder...and it was very frustrating to have to double back to get my mortgage interest credited to my state form. I skipped the rest, being at the point of throwing my computer out the window. I decided to just forfeit any additional monies by adding my vehicle registration, etc...this is a flaw in your system. I may pay to have someone else do my taxes, next year.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax was extremely easy to use I had tried multiple tax programs before resorting to installing TurboTax. The guide is so easy to follow and made processing my taxes a breeze. I greatly appreciated that the application was able to access my files from our brokerage, but a little disappointed that some files could not be processed, and I had to input the information. All in all, TurboTax saved me time and left me feeling secure that our taxes were done correctly.
Date published: 2023-04-15
Rated 4 out of 5 by from Nice features, pricier than appears The upload/ import features and help/ explanation resources were much appreciated. The pricing structure is a little misleading and only confirmed after everything has been completed after a significant amount of time has been spent - essentially, "oh, we see your taxes include these elements, the filing price you selected is unavailable, you must upgrade." If I could add anything, a section to highlight tax changes made this year would be nice (my rental property is taxed much differently in 2022 compared to prior, took me a while to figure out on my own).
Date published: 2023-04-15
Rated 2 out of 5 by from Turbo Tax is too expensive for what you get I've been using Turbo Tax for a while, but the addition of fees for filing and the steady rise in cost for the package makes me want to switch to alternatives. It isn't the value it used to be, especially now that most people take the standard deduction.
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX IS THE BEST SO SIMPLE TO USE AND TURBO TAX IMPORTS ALL YOUR INFORMATION SO IT MAKES LIFE SO MUCH EASIER
Date published: 2023-04-15
Rated 5 out of 5 by from Easy return Very easy to work with all the form's and very self explanatory.
Date published: 2023-04-15
Rated 5 out of 5 by from Very Easy Was really easy to do . I was panicking because this was so last minute but it all worked out and I'm relieved to be done with taxes now. Thanks!
Date published: 2023-04-15
Rated 5 out of 5 by from Love Turbo Tax! Very easy and useful resources are very helpful when needed!
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax review for 2022 tax year Necessity No review wanted. or neded. I just want to file my taxes.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use Have used Turbo Tax for years and totally satisfied.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2412
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Ran into some glitches I usually itemize my deductions, receive a notice that I would do better with the standard deduction so do that. This year I did not itemize and went straight to standard deductions. However, on my state return, I was instructed to go back to the fed return and itemize those deductions I wanted to take, like mortgage interest I have paid, vehicle registration, etc. At that point, I was quite frustrated and decided to not go back to itemize all the categories...but turbo tax certainly made my job harder...and it was very frustrating to have to double back to get my mortgage interest credited to my state form. I skipped the rest, being at the point of throwing my computer out the window. I decided to just forfeit any additional monies by adding my vehicle registration, etc...this is a flaw in your system. I may pay to have someone else do my taxes, next year.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax was extremely easy to use I had tried multiple tax programs before resorting to installing TurboTax. The guide is so easy to follow and made processing my taxes a breeze. I greatly appreciated that the application was able to access my files from our brokerage, but a little disappointed that some files could not be processed, and I had to input the information. All in all, TurboTax saved me time and left me feeling secure that our taxes were done correctly.
Date published: 2023-04-15
Rated 4 out of 5 by from Nice features, pricier than appears The upload/ import features and help/ explanation resources were much appreciated. The pricing structure is a little misleading and only confirmed after everything has been completed after a significant amount of time has been spent - essentially, "oh, we see your taxes include these elements, the filing price you selected is unavailable, you must upgrade." If I could add anything, a section to highlight tax changes made this year would be nice (my rental property is taxed much differently in 2022 compared to prior, took me a while to figure out on my own).
Date published: 2023-04-15
Rated 2 out of 5 by from Turbo Tax is too expensive for what you get I've been using Turbo Tax for a while, but the addition of fees for filing and the steady rise in cost for the package makes me want to switch to alternatives. It isn't the value it used to be, especially now that most people take the standard deduction.
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX IS THE BEST SO SIMPLE TO USE AND TURBO TAX IMPORTS ALL YOUR INFORMATION SO IT MAKES LIFE SO MUCH EASIER
Date published: 2023-04-15
Rated 5 out of 5 by from Easy return Very easy to work with all the form's and very self explanatory.
Date published: 2023-04-15
Rated 5 out of 5 by from Very Easy Was really easy to do . I was panicking because this was so last minute but it all worked out and I'm relieved to be done with taxes now. Thanks!
Date published: 2023-04-15
Rated 5 out of 5 by from Love Turbo Tax! Very easy and useful resources are very helpful when needed!
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax review for 2022 tax year Necessity No review wanted. or neded. I just want to file my taxes.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use Have used Turbo Tax for years and totally satisfied.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2412