TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from Im frustrated I used turbo tax this year and last and both times its been rejected. So I end up paper filing. I never got my return last year. I have tried talking to someone in support but you want to charge me more money. I dont think I will use this next year. The tears and frustration arent worth it. I will save a little more and have a CPA do it. Totally not worth the $129 I paid you for this.
Date published: 2023-04-24
Rated 5 out of 5 by from Most Useful Software I've Ever Experienced!! As a tax paying adult, there is no more productive suite of software.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbotax is wonderful and very easy to navigate Navigation is smooth and every step is easy to understand and also has help questions along the way
Date published: 2023-04-24
Rated 5 out of 5 by from Awesome product! It was simple, quick, and user friendly. I would recommend to friends ad family
Date published: 2023-04-24
Rated 5 out of 5 by from awesome results nice and easy turbo tax makes it simple. they have all my info stored and everything is accurate
Date published: 2023-04-24
Rated 3 out of 5 by from Tax submittal IRS rejection I need a reason for the IRS rejection or tax submittal. Please give me information on how to correct this. I have an IRS Identity Protection PIN and did not see a place to use my PIN in my Turbo Tax application
Date published: 2023-04-24
Rated 5 out of 5 by from EXCELLENT SERVICE It was easy and affordable, doing taxes is never easy,but Turbotax is incredible.
Date published: 2023-04-24
Rated 5 out of 5 by from It was cool Taught me a lot about ways to save on my taxes……..
Date published: 2023-04-24
Rated 3 out of 5 by from Problems if you don't have a license or state ID! I tell them I don't have either, then it asks for a photo. A photo of what? an expired licence? I don't know what they want. They're not clear on this
Date published: 2023-04-24
Rated 1 out of 5 by from Not Simple Anymore All of my past returns I have completed through turbo tax have been deleted so I no longer had access to previous returns. On top of that the flow of the forms they make you fill out is broken, I accidently added a personal business and there was no way to remove it from my state taxes which let to me just throwing in random values to get the form to submit. I highly recommend that you just go pay someone to do your taxes for you.
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 242
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Im frustrated I used turbo tax this year and last and both times its been rejected. So I end up paper filing. I never got my return last year. I have tried talking to someone in support but you want to charge me more money. I dont think I will use this next year. The tears and frustration arent worth it. I will save a little more and have a CPA do it. Totally not worth the $129 I paid you for this.
Date published: 2023-04-24
Rated 5 out of 5 by from Most Useful Software I've Ever Experienced!! As a tax paying adult, there is no more productive suite of software.
Date published: 2023-04-24
Rated 5 out of 5 by from Turbotax is wonderful and very easy to navigate Navigation is smooth and every step is easy to understand and also has help questions along the way
Date published: 2023-04-24
Rated 5 out of 5 by from Awesome product! It was simple, quick, and user friendly. I would recommend to friends ad family
Date published: 2023-04-24
Rated 5 out of 5 by from awesome results nice and easy turbo tax makes it simple. they have all my info stored and everything is accurate
Date published: 2023-04-24
Rated 3 out of 5 by from Tax submittal IRS rejection I need a reason for the IRS rejection or tax submittal. Please give me information on how to correct this. I have an IRS Identity Protection PIN and did not see a place to use my PIN in my Turbo Tax application
Date published: 2023-04-24
Rated 5 out of 5 by from EXCELLENT SERVICE It was easy and affordable, doing taxes is never easy,but Turbotax is incredible.
Date published: 2023-04-24
Rated 5 out of 5 by from It was cool Taught me a lot about ways to save on my taxes……..
Date published: 2023-04-24
Rated 3 out of 5 by from Problems if you don't have a license or state ID! I tell them I don't have either, then it asks for a photo. A photo of what? an expired licence? I don't know what they want. They're not clear on this
Date published: 2023-04-24
Rated 1 out of 5 by from Not Simple Anymore All of my past returns I have completed through turbo tax have been deleted so I no longer had access to previous returns. On top of that the flow of the forms they make you fill out is broken, I accidently added a personal business and there was no way to remove it from my state taxes which let to me just throwing in random values to get the form to submit. I highly recommend that you just go pay someone to do your taxes for you.
Date published: 2023-04-24
All TurboTax® Offerings Reviews - Page 242