TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 4 out of 5 by
Original ET from
Operation of program
For me Turbo Tax is not easily used. I was a professional preparer and am accustomed to going where I wanted to go at any time. Turbo Tax does not allow this easily
Date published: 2023-04-15
Rated 5 out of 5 by
Silvestra from
Makes you life easier
Very easy and intuitive to use. Pulls all information from my broker automatically.
Date published: 2023-04-15
Rated 4 out of 5 by
DaveandJill from
Great but still not flawless.
I've used Turbo Tax online for several years. It's comprehensive and easy for me to use. The feature I liked the most this year was the ability to just take a photo with my phone and upload my documents while still on the website via the computer. Very handy! But, I didn't llike that this feature wasn't clearly explained. Some of the photographed, filled in forms wanted confirmation that boxes were (or were not) checked. Finally, I made the mistake of buying a copy to use when I didn't actually need to. Unfortunately, I couldn't use the license I bought to pay for my online tax preparation payment. I opened the package before learning this, so no returns.
Date published: 2023-04-15
Rated 5 out of 5 by
Noel333 from
Easy and Comforting
The designers of this site made it useful and comforting. Really decreased my stress as I haven't self-filed in a very long time.
Date published: 2023-04-15
Rated 3 out of 5 by
MittalJay from
I felt cheated and overcharged!
I started my taxes this year with $69 and always thought I will pay that amount, but as I proceed, I conned, I was charged $300+ for filing my federal, state (AL and Oh) taxes. I realized I was charged $79 (unfairly), while I never opted for MAX. I truly wish that if Turbo Tax wants me back next year, they should credit these extra sums. very disappointing. Jay
Date published: 2023-04-15
Rated 3 out of 5 by
Mike344 from
simple things need fixing
Why did it wait to tell me I needed a business code when I was almost finished e-filing
Date published: 2023-04-15
Rated 5 out of 5 by
DSVEINS from
EASY TO USE
IT TOOK ME 2 HOURS TO COMPLETE MY FORMS. TURBO MADE IT EASY AND UNCOMPLICATED.
Date published: 2023-04-15
Rated 1 out of 5 by
JPV123 from
Not great this year
My sign in took me to a brand new account and not the old account and you are not able to merge accounts. Why???
Date published: 2023-04-15
Rated 5 out of 5 by
ZSJOHNSON from
TURBO TAX SO EASY TO USE AND FOLLOW
TURBO TAX EASY TO FOLLOW AND TO UNDERSTAND WILL USE AGAIN NEXT YEAR
Date published: 2023-04-15
Rated 5 out of 5 by
JKudo from
Fast and Easy
Needed assistance just before filing deadline and it was fast and easy. Chatted with an expert.
All TurboTax® Offerings Reviews - Page 2400
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Original ET from
Operation of program
For me Turbo Tax is not easily used. I was a professional preparer and am accustomed to going where I wanted to go at any time. Turbo Tax does not allow this easily
Date published: 2023-04-15
Rated 5 out of 5 by
Silvestra from
Makes you life easier
Very easy and intuitive to use. Pulls all information from my broker automatically.
Date published: 2023-04-15
Rated 4 out of 5 by
DaveandJill from
Great but still not flawless.
I've used Turbo Tax online for several years. It's comprehensive and easy for me to use. The feature I liked the most this year was the ability to just take a photo with my phone and upload my documents while still on the website via the computer. Very handy! But, I didn't llike that this feature wasn't clearly explained. Some of the photographed, filled in forms wanted confirmation that boxes were (or were not) checked. Finally, I made the mistake of buying a copy to use when I didn't actually need to. Unfortunately, I couldn't use the license I bought to pay for my online tax preparation payment. I opened the package before learning this, so no returns.
Date published: 2023-04-15
Rated 5 out of 5 by
Noel333 from
Easy and Comforting
The designers of this site made it useful and comforting. Really decreased my stress as I haven't self-filed in a very long time.
Date published: 2023-04-15
Rated 3 out of 5 by
MittalJay from
I felt cheated and overcharged!
I started my taxes this year with $69 and always thought I will pay that amount, but as I proceed, I conned, I was charged $300+ for filing my federal, state (AL and Oh) taxes. I realized I was charged $79 (unfairly), while I never opted for MAX. I truly wish that if Turbo Tax wants me back next year, they should credit these extra sums. very disappointing. Jay
Date published: 2023-04-15
Rated 3 out of 5 by
Mike344 from
simple things need fixing
Why did it wait to tell me I needed a business code when I was almost finished e-filing
Date published: 2023-04-15
Rated 5 out of 5 by
DSVEINS from
EASY TO USE
IT TOOK ME 2 HOURS TO COMPLETE MY FORMS. TURBO MADE IT EASY AND UNCOMPLICATED.
Date published: 2023-04-15
Rated 1 out of 5 by
JPV123 from
Not great this year
My sign in took me to a brand new account and not the old account and you are not able to merge accounts. Why???
Date published: 2023-04-15
Rated 5 out of 5 by
ZSJOHNSON from
TURBO TAX SO EASY TO USE AND FOLLOW
TURBO TAX EASY TO FOLLOW AND TO UNDERSTAND WILL USE AGAIN NEXT YEAR
Date published: 2023-04-15
Rated 5 out of 5 by
JKudo from
Fast and Easy
Needed assistance just before filing deadline and it was fast and easy. Chatted with an expert.
All TurboTax® Offerings Reviews - Page 2400
Date published: 2023-04-15