TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Operation of program For me Turbo Tax is not easily used. I was a professional preparer and am accustomed to going where I wanted to go at any time. Turbo Tax does not allow this easily
Date published: 2023-04-15
Rated 5 out of 5 by from Makes you life easier Very easy and intuitive to use. Pulls all information from my broker automatically.
Date published: 2023-04-15
Rated 4 out of 5 by from Great but still not flawless. I've used Turbo Tax online for several years. It's comprehensive and easy for me to use. The feature I liked the most this year was the ability to just take a photo with my phone and upload my documents while still on the website via the computer. Very handy! But, I didn't llike that this feature wasn't clearly explained. Some of the photographed, filled in forms wanted confirmation that boxes were (or were not) checked. Finally, I made the mistake of buying a copy to use when I didn't actually need to. Unfortunately, I couldn't use the license I bought to pay for my online tax preparation payment. I opened the package before learning this, so no returns.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy and Comforting The designers of this site made it useful and comforting. Really decreased my stress as I haven't self-filed in a very long time.
Date published: 2023-04-15
Rated 3 out of 5 by from I felt cheated and overcharged! I started my taxes this year with $69 and always thought I will pay that amount, but as I proceed, I conned, I was charged $300+ for filing my federal, state (AL and Oh) taxes. I realized I was charged $79 (unfairly), while I never opted for MAX. I truly wish that if Turbo Tax wants me back next year, they should credit these extra sums. very disappointing. Jay
Date published: 2023-04-15
Rated 3 out of 5 by from simple things need fixing Why did it wait to tell me I needed a business code when I was almost finished e-filing
Date published: 2023-04-15
Rated 5 out of 5 by from EASY TO USE IT TOOK ME 2 HOURS TO COMPLETE MY FORMS. TURBO MADE IT EASY AND UNCOMPLICATED.
Date published: 2023-04-15
Rated 1 out of 5 by from Not great this year My sign in took me to a brand new account and not the old account and you are not able to merge accounts. Why???
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX SO EASY TO USE AND FOLLOW TURBO TAX EASY TO FOLLOW AND TO UNDERSTAND WILL USE AGAIN NEXT YEAR
Date published: 2023-04-15
Rated 5 out of 5 by from Fast and Easy Needed assistance just before filing deadline and it was fast and easy. Chatted with an expert.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2400
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Operation of program For me Turbo Tax is not easily used. I was a professional preparer and am accustomed to going where I wanted to go at any time. Turbo Tax does not allow this easily
Date published: 2023-04-15
Rated 5 out of 5 by from Makes you life easier Very easy and intuitive to use. Pulls all information from my broker automatically.
Date published: 2023-04-15
Rated 4 out of 5 by from Great but still not flawless. I've used Turbo Tax online for several years. It's comprehensive and easy for me to use. The feature I liked the most this year was the ability to just take a photo with my phone and upload my documents while still on the website via the computer. Very handy! But, I didn't llike that this feature wasn't clearly explained. Some of the photographed, filled in forms wanted confirmation that boxes were (or were not) checked. Finally, I made the mistake of buying a copy to use when I didn't actually need to. Unfortunately, I couldn't use the license I bought to pay for my online tax preparation payment. I opened the package before learning this, so no returns.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy and Comforting The designers of this site made it useful and comforting. Really decreased my stress as I haven't self-filed in a very long time.
Date published: 2023-04-15
Rated 3 out of 5 by from I felt cheated and overcharged! I started my taxes this year with $69 and always thought I will pay that amount, but as I proceed, I conned, I was charged $300+ for filing my federal, state (AL and Oh) taxes. I realized I was charged $79 (unfairly), while I never opted for MAX. I truly wish that if Turbo Tax wants me back next year, they should credit these extra sums. very disappointing. Jay
Date published: 2023-04-15
Rated 3 out of 5 by from simple things need fixing Why did it wait to tell me I needed a business code when I was almost finished e-filing
Date published: 2023-04-15
Rated 5 out of 5 by from EASY TO USE IT TOOK ME 2 HOURS TO COMPLETE MY FORMS. TURBO MADE IT EASY AND UNCOMPLICATED.
Date published: 2023-04-15
Rated 1 out of 5 by from Not great this year My sign in took me to a brand new account and not the old account and you are not able to merge accounts. Why???
Date published: 2023-04-15
Rated 5 out of 5 by from TURBO TAX SO EASY TO USE AND FOLLOW TURBO TAX EASY TO FOLLOW AND TO UNDERSTAND WILL USE AGAIN NEXT YEAR
Date published: 2023-04-15
Rated 5 out of 5 by from Fast and Easy Needed assistance just before filing deadline and it was fast and easy. Chatted with an expert.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2400