TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 3 out of 5 by
Nate1827376455565 from
It's okay
good flow of filing. just way too expensive for what they actually provide. Unless you have many different forms of income and investment. This service really isn't worth it. Just submit paper forms and save yourself a bunch of money and keep more of your return.
Date published: 2023-04-15
Rated 5 out of 5 by
Simone S from
Turbotax made filing my taxes so easy!
I've never had an easier time filing taxes. I was truly dreading it but Turbotax made it a breeze!
Date published: 2023-04-15
Rated 5 out of 5 by
Izzy5447 from
I enjoyed not having to struggle.
I'm glad I didn't have to struggle when going through TurboTax's race mode.
Date published: 2023-04-15
Rated 1 out of 5 by
Tommyturbo74 from
Lack of Transparency & Pressure to Upgrade
The whole time we were trying to complete the return using the deluxe turbotax we were led to believe the deluxe would be sufficient and told everything on our return "looks great." When we were at the final page we were then told we HAD to upgrade to the premium turbotax which was extremely high priced in our opinion for what our taxes entailed and what you offered. Also, your search for answers portion was basically no help at all!
Date published: 2023-04-15
Rated 5 out of 5 by
Emalou1 from
Finally did my own!
I have been using a tax guy for several years because I was afraid I would mess something up or not get the maximum return. It took me a few hours, but I saved $600.
Date published: 2023-04-15
Rated 2 out of 5 by
Edu_ from
You took a lot of money from me
I paid more to you than all the tax I owed. Fees are larger than the actual returns. Should make options available for people earning smaller incomes.
Date published: 2023-04-15
Rated 2 out of 5 by
taxpayer_888 from
Not as good as the previous versions
I have used TurboTax for many years. I noticed in the recent 2 years (versions of 2022 and 2023) when I tried to import or update my W2 information, there was just a blank screen showing up and no form pop up. I had to go to "forms" and manually find and fill out these forms. It was so inconvenient.
Date published: 2023-04-15
Rated 3 out of 5 by
MSG123 from
Helpful but you need to pay
TurboTax is easy to use and mostly straight forward. My taxes should be relatively simple but every year there's always an exception and I need to upgrade to w/e premium level in order to file. Feels like it defeats the purpose but it is a business and it does in general make filing taxes easier.
Date published: 2023-04-15
Rated 5 out of 5 by
Butta1016 from
Turbo tax makes it so easy
I've had to do it over because of my mistake. And they made it easy to fix it.
Date published: 2023-04-15
Rated 5 out of 5 by
Lee KY from
Awesome
TurboTax is Easy, Fast, and Convenient... Awesome.
All TurboTax® Offerings Reviews - Page 2398
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Nate1827376455565 from
It's okay
good flow of filing. just way too expensive for what they actually provide. Unless you have many different forms of income and investment. This service really isn't worth it. Just submit paper forms and save yourself a bunch of money and keep more of your return.
Date published: 2023-04-15
Rated 5 out of 5 by
Simone S from
Turbotax made filing my taxes so easy!
I've never had an easier time filing taxes. I was truly dreading it but Turbotax made it a breeze!
Date published: 2023-04-15
Rated 5 out of 5 by
Izzy5447 from
I enjoyed not having to struggle.
I'm glad I didn't have to struggle when going through TurboTax's race mode.
Date published: 2023-04-15
Rated 1 out of 5 by
Tommyturbo74 from
Lack of Transparency & Pressure to Upgrade
The whole time we were trying to complete the return using the deluxe turbotax we were led to believe the deluxe would be sufficient and told everything on our return "looks great." When we were at the final page we were then told we HAD to upgrade to the premium turbotax which was extremely high priced in our opinion for what our taxes entailed and what you offered. Also, your search for answers portion was basically no help at all!
Date published: 2023-04-15
Rated 5 out of 5 by
Emalou1 from
Finally did my own!
I have been using a tax guy for several years because I was afraid I would mess something up or not get the maximum return. It took me a few hours, but I saved $600.
Date published: 2023-04-15
Rated 2 out of 5 by
Edu_ from
You took a lot of money from me
I paid more to you than all the tax I owed. Fees are larger than the actual returns. Should make options available for people earning smaller incomes.
Date published: 2023-04-15
Rated 2 out of 5 by
taxpayer_888 from
Not as good as the previous versions
I have used TurboTax for many years. I noticed in the recent 2 years (versions of 2022 and 2023) when I tried to import or update my W2 information, there was just a blank screen showing up and no form pop up. I had to go to "forms" and manually find and fill out these forms. It was so inconvenient.
Date published: 2023-04-15
Rated 3 out of 5 by
MSG123 from
Helpful but you need to pay
TurboTax is easy to use and mostly straight forward. My taxes should be relatively simple but every year there's always an exception and I need to upgrade to w/e premium level in order to file. Feels like it defeats the purpose but it is a business and it does in general make filing taxes easier.
Date published: 2023-04-15
Rated 5 out of 5 by
Butta1016 from
Turbo tax makes it so easy
I've had to do it over because of my mistake. And they made it easy to fix it.
Date published: 2023-04-15
Rated 5 out of 5 by
Lee KY from
Awesome
TurboTax is Easy, Fast, and Convenient... Awesome.
All TurboTax® Offerings Reviews - Page 2398
Date published: 2023-04-15