TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 1 out of 5 by from Superfluous nonsense Each year, I grow increasingly tired of the repeated attempts to upsell me on useless crap and nonsense motivation pages. No one needs taxes to be fun or kitschy. It's also absurd you make the user pay an additional $39 to a third party in order to e-file. Next year I plan to finally switch to FreeTaxUSA to file.
Date published: 2023-04-15
Rated 5 out of 5 by from Made filing my taxes so easy I've used other software before but TurboTax really made filing quick and easy. The way it's connect to other apps that keep track of my finances was so efficient. I actually saved money this year versus having to overspend in previous years using another system.
Date published: 2023-04-15
Rated 1 out of 5 by from Hate it Why do they make you enter in tax info from prior returns when THEY FILED those returns on my behalf...look it up yourself and fill it automatically!
Date published: 2023-04-15
Rated 5 out of 5 by from easy and straight foward Love I can get it done in the comfort of my home, don't have to worry about baby sitters or going to an office.
Date published: 2023-04-15
Rated 5 out of 5 by from Fast, Easy, Accurate The fact that W-2 and various tax forms can be imported automatically reduces the time spent on preparing returns dramatically. It does the math automatically also, which is amazing. I completed my return start to finish in 1 hour flat, which would have taken 5x longer if I had prepared manually. I'm very happy with the convenience offered with TurboTax.
Date published: 2023-04-15
Rated 5 out of 5 by from Best Tax Expert Ever Turbo Tax is so efficient & thorough. I love Turbo Tax.. Forget dealing with difficult Tax Consultants, I do Taxes my way. Turbo Tax
Date published: 2023-04-15
Rated 1 out of 5 by from 2022 Federal and State Taxes It took about 70 minutes to input information, I waited over 2.5 hours to get a 6 digit code that never came. I tried the "talk box" to no avail. Said someone would call, never happened. Very frustrating and time consuming.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax does a great job but can be improved TurboTax is a life saver when completing your taxes. TurboTax software can still be improved to make it easier to navigate filing for "Self Employed" workers. TurboTax could better explain how "Self Employed" individuals are classified in our tax code instead of having to dig for it and rely on answers from the public forums.
Date published: 2023-04-15
Rated 1 out of 5 by from new portal lacks been a TT user for decades. now window based portal (instead of disc software) is terrible. first submission was rejected for info that was on the forms (info on my child) and the help to fix process did nothing to help fix. absolutely hate this new system
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax 2022 Quick, accurate and easy to file. very efficient year over year file transfer
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2391
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Superfluous nonsense Each year, I grow increasingly tired of the repeated attempts to upsell me on useless crap and nonsense motivation pages. No one needs taxes to be fun or kitschy. It's also absurd you make the user pay an additional $39 to a third party in order to e-file. Next year I plan to finally switch to FreeTaxUSA to file.
Date published: 2023-04-15
Rated 5 out of 5 by from Made filing my taxes so easy I've used other software before but TurboTax really made filing quick and easy. The way it's connect to other apps that keep track of my finances was so efficient. I actually saved money this year versus having to overspend in previous years using another system.
Date published: 2023-04-15
Rated 1 out of 5 by from Hate it Why do they make you enter in tax info from prior returns when THEY FILED those returns on my behalf...look it up yourself and fill it automatically!
Date published: 2023-04-15
Rated 5 out of 5 by from easy and straight foward Love I can get it done in the comfort of my home, don't have to worry about baby sitters or going to an office.
Date published: 2023-04-15
Rated 5 out of 5 by from Fast, Easy, Accurate The fact that W-2 and various tax forms can be imported automatically reduces the time spent on preparing returns dramatically. It does the math automatically also, which is amazing. I completed my return start to finish in 1 hour flat, which would have taken 5x longer if I had prepared manually. I'm very happy with the convenience offered with TurboTax.
Date published: 2023-04-15
Rated 5 out of 5 by from Best Tax Expert Ever Turbo Tax is so efficient & thorough. I love Turbo Tax.. Forget dealing with difficult Tax Consultants, I do Taxes my way. Turbo Tax
Date published: 2023-04-15
Rated 1 out of 5 by from 2022 Federal and State Taxes It took about 70 minutes to input information, I waited over 2.5 hours to get a 6 digit code that never came. I tried the "talk box" to no avail. Said someone would call, never happened. Very frustrating and time consuming.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax does a great job but can be improved TurboTax is a life saver when completing your taxes. TurboTax software can still be improved to make it easier to navigate filing for "Self Employed" workers. TurboTax could better explain how "Self Employed" individuals are classified in our tax code instead of having to dig for it and rely on answers from the public forums.
Date published: 2023-04-15
Rated 1 out of 5 by from new portal lacks been a TT user for decades. now window based portal (instead of disc software) is terrible. first submission was rejected for info that was on the forms (info on my child) and the help to fix process did nothing to help fix. absolutely hate this new system
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax 2022 Quick, accurate and easy to file. very efficient year over year file transfer
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2391