TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 4 out of 5 by from Turbo Tax is a great tool for seasonal tax filing. There has been occasions where assistance was needed from one of their professionals, and each time, I was impressed with the knowledge of which they displayed, that allowed me to feel as if my problem would be solved, and it was, each time.
Date published: 2023-08-02
Rated 4 out of 5 by from eFiling is great....when it works it would be very helpful if Turbo Tax would have pop-ups for users telling them of things that could cause your efiling to fail. Such as, that the IRS requires a PIN number that changes every single year. It would be nice to be reminded to apply for a new PIN before your taxes are filed and are rejected.
Date published: 2023-08-02
Rated 5 out of 5 by from TurboTax is simple and easy The service from TurboTax was straightforward. It guided me through each step carefully without any issues.
Date published: 2023-08-02
Rated 2 out of 5 by from 2020 Federal and Michigan State Software Had Error This was the worse year to use 2020 Turbo Tax. Many Errors on SW that was not corrected until 2023! Form could not Add "DONATIONS" brought in from 2019 and added into 2020 and know there should be forwarded amount past the 'limit'. I had overages from 2019 that 2020 added and would not allow as I was "OVER" I took things out to just get through The Person who I got to help me with this did not report this into the system. And took me on a wild horse ride for 6 hours and lost my entire FORM when he 'cleared' my computer.
Date published: 2023-08-02
Rated 5 out of 5 by from Turbo Tax is awesome Using Turbo Tax online is convenient and affordable. I like the way you are guided every step of the way. With this tedious process, it's super helpful that Turbo Tax asked the right questions and considers every possible scenario based on how you answer. It's amazing to see all the angles to ask questions resulting in advantages I didn't realize I had. Truly an amazing service that I had paid others to do for years. Now with time and patience I can do it myself.
Date published: 2023-08-02
Rated 5 out of 5 by from Turbo Tax is User Friendly Taxes can be complecated, however not with Turbo Tax! It is so user friendly that whenever I didnt understand somthing, I was able to get the answer right away with thier FAQ section. It was painless for me. I will continue to use year after year.
Date published: 2023-08-01
Rated 5 out of 5 by from Very user friendly website and simple language. I had no problems very simple format. It was easy to fill in the information. Helpful tips were provided. Explained terms I did not understand. I felt very comfortable and safe with the website.
Date published: 2023-08-01
Rated 5 out of 5 by from Easy and quick It took only an hour to file my taxes. I'll use it next year too.
Date published: 2023-08-01
Rated 5 out of 5 by from Simple, safe and secure Fast and I love that I can link and upload my banking, paypal, credit card and ebay information for easy itemized deductions for my business.
Date published: 2023-08-01
Rated 4 out of 5 by from turbo tax is a must have i am a registered tax preparer and i loved using turbo tax this year because it helped me with things i was unsure of myself
Date published: 2023-08-01
All TurboTax® Offerings Reviews - Page 238
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is a great tool for seasonal tax filing. There has been occasions where assistance was needed from one of their professionals, and each time, I was impressed with the knowledge of which they displayed, that allowed me to feel as if my problem would be solved, and it was, each time.
Date published: 2023-08-02
Rated 4 out of 5 by from eFiling is great....when it works it would be very helpful if Turbo Tax would have pop-ups for users telling them of things that could cause your efiling to fail. Such as, that the IRS requires a PIN number that changes every single year. It would be nice to be reminded to apply for a new PIN before your taxes are filed and are rejected.
Date published: 2023-08-02
Rated 5 out of 5 by from TurboTax is simple and easy The service from TurboTax was straightforward. It guided me through each step carefully without any issues.
Date published: 2023-08-02
Rated 2 out of 5 by from 2020 Federal and Michigan State Software Had Error This was the worse year to use 2020 Turbo Tax. Many Errors on SW that was not corrected until 2023! Form could not Add "DONATIONS" brought in from 2019 and added into 2020 and know there should be forwarded amount past the 'limit'. I had overages from 2019 that 2020 added and would not allow as I was "OVER" I took things out to just get through The Person who I got to help me with this did not report this into the system. And took me on a wild horse ride for 6 hours and lost my entire FORM when he 'cleared' my computer.
Date published: 2023-08-02
Rated 5 out of 5 by from Turbo Tax is awesome Using Turbo Tax online is convenient and affordable. I like the way you are guided every step of the way. With this tedious process, it's super helpful that Turbo Tax asked the right questions and considers every possible scenario based on how you answer. It's amazing to see all the angles to ask questions resulting in advantages I didn't realize I had. Truly an amazing service that I had paid others to do for years. Now with time and patience I can do it myself.
Date published: 2023-08-02
Rated 5 out of 5 by from Turbo Tax is User Friendly Taxes can be complecated, however not with Turbo Tax! It is so user friendly that whenever I didnt understand somthing, I was able to get the answer right away with thier FAQ section. It was painless for me. I will continue to use year after year.
Date published: 2023-08-01
Rated 5 out of 5 by from Very user friendly website and simple language. I had no problems very simple format. It was easy to fill in the information. Helpful tips were provided. Explained terms I did not understand. I felt very comfortable and safe with the website.
Date published: 2023-08-01
Rated 5 out of 5 by from Easy and quick It took only an hour to file my taxes. I'll use it next year too.
Date published: 2023-08-01
Rated 5 out of 5 by from Simple, safe and secure Fast and I love that I can link and upload my banking, paypal, credit card and ebay information for easy itemized deductions for my business.
Date published: 2023-08-01
Rated 4 out of 5 by from turbo tax is a must have i am a registered tax preparer and i loved using turbo tax this year because it helped me with things i was unsure of myself
Date published: 2023-08-01
All TurboTax® Offerings Reviews - Page 238