TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Quick and Easy Quick and Easy. Money well spent! Was nervous on what to expect as I got a new job, bought a home and moved all in 2022.
Date published: 2023-04-15
Rated 4 out of 5 by from Review Simple and easy to fill out but didn't know when I had to add HSA benefits it would cost me $118 to file when Turbo Tax is supposed to be "free".
Date published: 2023-04-15
Rated 5 out of 5 by from EASY TO USE TURBO TAX WALKED ME THROUGH EVERYTHING FOR A SMALL BUSINESS. I PREFER TO DO THE TAXES THIS WAY BECAUSE I GET MORE TAX BREAKS. IT WAS VERY INTUITIVE AND HELPFUL WHEN NEEDED.
Date published: 2023-04-15
Rated 5 out of 5 by from Worth the price Expert was quick and thorough, and made my taxes simple.
Date published: 2023-04-15
Rated 5 out of 5 by from Always very reliable I've used Turbo Tax for many years and I enjoy the It's Deductible. I wish there was a way to enter in some items that it doesn't have. All else I think I will continue with Turbo Tax.
Date published: 2023-04-15
Rated 3 out of 5 by from Not as great as it used to be! Not enough specific information regarding the necessity for a form. Too difficult to search for information. A number of glitches in which questions were not asked but I noticed their exclusion when I reviewed my return in Forms mode. It was extremely exasperating trying to get past the Audit Defense purchase and go to E-file. I had already gone to my account at Intuit and paid for Audit Defense, but, when I went to file, it only gave me the option to choose pay by credit card or subtract from my return. It needed a third choice - already subscribed and paid for. I had to choose the option "I Don't Want Audit Defense" even though I like having it and already paid for it separately.
Date published: 2023-04-15
Rated 5 out of 5 by from Made filing while working on disability a breeze The ease of having information saved from one year to the next and the ability to access information directly from your financial institution is a HUGE load of stress off my plate. Have been filing with Turbo Tax for years now and wouldn't switch if you paid me - customer for life!
Date published: 2023-04-15
Rated 5 out of 5 by from An annual exercise made easy Ease of use promotes my waiting until the last minute to file. Makes me feel like a tax filing grey hound
Date published: 2023-04-15
Rated 1 out of 5 by from you charged my credit card without my approval I didn't give you the approval to charge my credit card, I exited out and was just completing the free form I am very upset and want my money returned back to me. Why would I pay you when I owe $174.00, I will not use turbo again and will let people know what you have done
Date published: 2023-04-15
Rated 5 out of 5 by from Great Rate Great Rates! Did not take much time, money or effort to do my 2022 Tax Return.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2318
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and Easy Quick and Easy. Money well spent! Was nervous on what to expect as I got a new job, bought a home and moved all in 2022.
Date published: 2023-04-15
Rated 4 out of 5 by from Review Simple and easy to fill out but didn't know when I had to add HSA benefits it would cost me $118 to file when Turbo Tax is supposed to be "free".
Date published: 2023-04-15
Rated 5 out of 5 by from EASY TO USE TURBO TAX WALKED ME THROUGH EVERYTHING FOR A SMALL BUSINESS. I PREFER TO DO THE TAXES THIS WAY BECAUSE I GET MORE TAX BREAKS. IT WAS VERY INTUITIVE AND HELPFUL WHEN NEEDED.
Date published: 2023-04-15
Rated 5 out of 5 by from Worth the price Expert was quick and thorough, and made my taxes simple.
Date published: 2023-04-15
Rated 5 out of 5 by from Always very reliable I've used Turbo Tax for many years and I enjoy the It's Deductible. I wish there was a way to enter in some items that it doesn't have. All else I think I will continue with Turbo Tax.
Date published: 2023-04-15
Rated 3 out of 5 by from Not as great as it used to be! Not enough specific information regarding the necessity for a form. Too difficult to search for information. A number of glitches in which questions were not asked but I noticed their exclusion when I reviewed my return in Forms mode. It was extremely exasperating trying to get past the Audit Defense purchase and go to E-file. I had already gone to my account at Intuit and paid for Audit Defense, but, when I went to file, it only gave me the option to choose pay by credit card or subtract from my return. It needed a third choice - already subscribed and paid for. I had to choose the option "I Don't Want Audit Defense" even though I like having it and already paid for it separately.
Date published: 2023-04-15
Rated 5 out of 5 by from Made filing while working on disability a breeze The ease of having information saved from one year to the next and the ability to access information directly from your financial institution is a HUGE load of stress off my plate. Have been filing with Turbo Tax for years now and wouldn't switch if you paid me - customer for life!
Date published: 2023-04-15
Rated 5 out of 5 by from An annual exercise made easy Ease of use promotes my waiting until the last minute to file. Makes me feel like a tax filing grey hound
Date published: 2023-04-15
Rated 1 out of 5 by from you charged my credit card without my approval I didn't give you the approval to charge my credit card, I exited out and was just completing the free form I am very upset and want my money returned back to me. Why would I pay you when I owe $174.00, I will not use turbo again and will let people know what you have done
Date published: 2023-04-15
Rated 5 out of 5 by from Great Rate Great Rates! Did not take much time, money or effort to do my 2022 Tax Return.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2318