TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
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Rated 5 out of 5 by
TH7833 from
Quick and Easy
Quick and Easy. Money well spent! Was nervous on what to expect as I got a new job, bought a home and moved all in 2022.
Date published: 2023-04-15
Rated 4 out of 5 by
GRPayne21 from
Review
Simple and easy to fill out but didn't know when I had to add HSA benefits it would cost me $118 to file when Turbo Tax is supposed to be "free".
Date published: 2023-04-15
Rated 5 out of 5 by
BLONDE8678 from
EASY TO USE
TURBO TAX WALKED ME THROUGH EVERYTHING FOR A SMALL BUSINESS. I PREFER TO DO THE TAXES THIS WAY BECAUSE I GET MORE TAX BREAKS. IT WAS VERY INTUITIVE AND HELPFUL WHEN NEEDED.
Date published: 2023-04-15
Rated 5 out of 5 by
SlimJim2125 from
Worth the price
Expert was quick and thorough, and made my taxes simple.
Date published: 2023-04-15
Rated 5 out of 5 by
SLLW from
Always very reliable
I've used Turbo Tax for many years and I enjoy the It's Deductible. I wish there was a way to enter in some items that it doesn't have. All else I think I will continue with Turbo Tax.
Date published: 2023-04-15
Rated 3 out of 5 by
MiskasMom from
Not as great as it used to be!
Not enough specific information regarding the necessity for a form. Too difficult to search for information. A number of glitches in which questions were not asked but I noticed their exclusion when I reviewed my return in Forms mode. It was extremely exasperating trying to get past the Audit Defense purchase and go to E-file. I had already gone to my account at Intuit and paid for Audit Defense, but, when I went to file, it only gave me the option to choose pay by credit card or subtract from my return. It needed a third choice - already subscribed and paid for. I had to choose the option "I Don't Want Audit Defense" even though I like having it and already paid for it separately.
Date published: 2023-04-15
Rated 5 out of 5 by
thenewbmw83 from
Made filing while working on disability a breeze
The ease of having information saved from one year to the next and the ability to access information directly from your financial institution is a HUGE load of stress off my plate. Have been filing with Turbo Tax for years now and wouldn't switch if you paid me - customer for life!
Date published: 2023-04-15
Rated 5 out of 5 by
LuvsLakes from
An annual exercise made easy
Ease of use promotes my waiting until the last minute to file. Makes me feel like a tax filing grey hound
Date published: 2023-04-15
Rated 1 out of 5 by
harmonygirl01 from
you charged my credit card without my approval
I didn't give you the approval to charge my credit card, I exited out and was just completing the free form I am very upset and want my money returned back to me. Why would I pay you when I owe $174.00, I will not use turbo again and will let people know what you have done
Date published: 2023-04-15
Rated 5 out of 5 by
Taxes2022s from
Great Rate
Great Rates! Did not take much time, money or effort to do my 2022 Tax Return.
All TurboTax® Offerings Reviews - Page 2318
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TH7833 from
Quick and Easy
Quick and Easy. Money well spent! Was nervous on what to expect as I got a new job, bought a home and moved all in 2022.
Date published: 2023-04-15
Rated 4 out of 5 by
GRPayne21 from
Review
Simple and easy to fill out but didn't know when I had to add HSA benefits it would cost me $118 to file when Turbo Tax is supposed to be "free".
Date published: 2023-04-15
Rated 5 out of 5 by
BLONDE8678 from
EASY TO USE
TURBO TAX WALKED ME THROUGH EVERYTHING FOR A SMALL BUSINESS. I PREFER TO DO THE TAXES THIS WAY BECAUSE I GET MORE TAX BREAKS. IT WAS VERY INTUITIVE AND HELPFUL WHEN NEEDED.
Date published: 2023-04-15
Rated 5 out of 5 by
SlimJim2125 from
Worth the price
Expert was quick and thorough, and made my taxes simple.
Date published: 2023-04-15
Rated 5 out of 5 by
SLLW from
Always very reliable
I've used Turbo Tax for many years and I enjoy the It's Deductible. I wish there was a way to enter in some items that it doesn't have. All else I think I will continue with Turbo Tax.
Date published: 2023-04-15
Rated 3 out of 5 by
MiskasMom from
Not as great as it used to be!
Not enough specific information regarding the necessity for a form. Too difficult to search for information. A number of glitches in which questions were not asked but I noticed their exclusion when I reviewed my return in Forms mode. It was extremely exasperating trying to get past the Audit Defense purchase and go to E-file. I had already gone to my account at Intuit and paid for Audit Defense, but, when I went to file, it only gave me the option to choose pay by credit card or subtract from my return. It needed a third choice - already subscribed and paid for. I had to choose the option "I Don't Want Audit Defense" even though I like having it and already paid for it separately.
Date published: 2023-04-15
Rated 5 out of 5 by
thenewbmw83 from
Made filing while working on disability a breeze
The ease of having information saved from one year to the next and the ability to access information directly from your financial institution is a HUGE load of stress off my plate. Have been filing with Turbo Tax for years now and wouldn't switch if you paid me - customer for life!
Date published: 2023-04-15
Rated 5 out of 5 by
LuvsLakes from
An annual exercise made easy
Ease of use promotes my waiting until the last minute to file. Makes me feel like a tax filing grey hound
Date published: 2023-04-15
Rated 1 out of 5 by
harmonygirl01 from
you charged my credit card without my approval
I didn't give you the approval to charge my credit card, I exited out and was just completing the free form I am very upset and want my money returned back to me. Why would I pay you when I owe $174.00, I will not use turbo again and will let people know what you have done
Date published: 2023-04-15
Rated 5 out of 5 by
Taxes2022s from
Great Rate
Great Rates! Did not take much time, money or effort to do my 2022 Tax Return.
All TurboTax® Offerings Reviews - Page 2318
Date published: 2023-04-15