TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 2 out of 5 by from Too much up-selling, cutesy animations Too much up-selling to things I don't need: accountant services (Turbo Tax Max on every third screen), getting my refund sent to a third-party (Klarna) instead of my bank account. This might be my last year of using Turbo Tax as a result.
Date published: 2023-04-15
Rated 3 out of 5 by from Okay system, we'll see what happens if I get audit I liked that you can pull info directly from other sites, like brokerages and markets, which made things easier. I didn't like that there is little foreign income support; the tax "experts" that I spoke to had never heard of it, and there is no way to review the corresponding form to make sure my information was entered correctly, as the usual interview format does not cover my situation exactly.
Date published: 2023-04-15
Rated 5 out of 5 by from Lifesaver!! Makes a hassle less hassling. Saves time and assures peace of mind knowing that my taxes are correct.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax has been a great friend! Turbotax is Fantastic and has been great for me for a few years in a row!
Date published: 2023-04-15
Rated 4 out of 5 by from Turbotax is great and user friendly It went well and was easy to use it also saved me money in the long run because the tax filing prices have went up tremendously.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Easy to Use I had an issue filing my return and your customer service was very helpful.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Job Turbo Tax Excellent resource but should be free for all. Will use next year
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax was fast and easy I like that Turbo tax walked me through everything to make my filing experience comfortable.
Date published: 2023-04-15
Rated 2 out of 5 by from TurboTax is now too expensive for self-employed Overall, TurboTax works fine. I've used it for almost ten years now, but have become disillusioned with it. My wife is self-employed to supplement what I make at my full-time position. Because of the self-employment "business earnings" we have to use TurboTax Premium which is too expensive for what it does. So, I think I'll be looking for an alternative tax prep software next year.
Date published: 2023-04-15
Rated 5 out of 5 by from great product We had a great experience with Turbo Tax! JC was helping us via the phone with live help and he saved us so much money! We were owing state taxes, and with his help we made that number significantly lower!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2311
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too much up-selling, cutesy animations Too much up-selling to things I don't need: accountant services (Turbo Tax Max on every third screen), getting my refund sent to a third-party (Klarna) instead of my bank account. This might be my last year of using Turbo Tax as a result.
Date published: 2023-04-15
Rated 3 out of 5 by from Okay system, we'll see what happens if I get audit I liked that you can pull info directly from other sites, like brokerages and markets, which made things easier. I didn't like that there is little foreign income support; the tax "experts" that I spoke to had never heard of it, and there is no way to review the corresponding form to make sure my information was entered correctly, as the usual interview format does not cover my situation exactly.
Date published: 2023-04-15
Rated 5 out of 5 by from Lifesaver!! Makes a hassle less hassling. Saves time and assures peace of mind knowing that my taxes are correct.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax has been a great friend! Turbotax is Fantastic and has been great for me for a few years in a row!
Date published: 2023-04-15
Rated 4 out of 5 by from Turbotax is great and user friendly It went well and was easy to use it also saved me money in the long run because the tax filing prices have went up tremendously.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Easy to Use I had an issue filing my return and your customer service was very helpful.
Date published: 2023-04-15
Rated 5 out of 5 by from Great Job Turbo Tax Excellent resource but should be free for all. Will use next year
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax was fast and easy I like that Turbo tax walked me through everything to make my filing experience comfortable.
Date published: 2023-04-15
Rated 2 out of 5 by from TurboTax is now too expensive for self-employed Overall, TurboTax works fine. I've used it for almost ten years now, but have become disillusioned with it. My wife is self-employed to supplement what I make at my full-time position. Because of the self-employment "business earnings" we have to use TurboTax Premium which is too expensive for what it does. So, I think I'll be looking for an alternative tax prep software next year.
Date published: 2023-04-15
Rated 5 out of 5 by from great product We had a great experience with Turbo Tax! JC was helping us via the phone with live help and he saved us so much money! We were owing state taxes, and with his help we made that number significantly lower!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2311