TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Yaa Great!! Love it so easy and quick!!!!!! Thanks turbo tax
Date published: 2023-04-15
Rated 3 out of 5 by from Works ok, some confusing sections Overall I've been using TurboTax in several versions for a long time. It gets the job done but there are some sections that are unclear and where the help is not very helpful. Also, I use the Mac version and some of the UI doesn't work as expected or at all and is not intuitive - ironic given the company name 'Intuit'.
Date published: 2023-04-15
Rated 2 out of 5 by from Hidden fees and attempts to get your data! This will be the last year with TurboTax. I'm so fed up with them adding fees to their software. I'm just trying to file my taxes and on the first pass my fees were close to $300. I had to go back and redo my taxes and avoid all the hidden fees and costs they add throughout. Luckily I am only paying ~$180 now. In addition, they are constantly trying to obtain your data and send it to a variety of other companies. Terrible
Date published: 2023-04-15
Rated 5 out of 5 by from so appreciate the free tax prep. i am retired In previous years, I have used professional tax preparers. They figure my refund and then charge me their fees which take half my refund. At 81, on a fixed income, I need every penny. Thank you Turbo Tax for your consideration of those of us with limited income!!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax FOR THE WIN! The software is always easy to use and very thorough. The help function is also seemless and doesn't interrupt the flow of doing your taxes.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is patient-you can save & come back Getting Federal & State done in 6 hours was a miracle for me. With breaks inbetween!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax has been my go to for over 10 years Super easy and confidence inspiring. I love that they ask so many questions so as to be thorough, even for things that don't apply to me. Definitely recommend it.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax is very helpful Hard to find answers in help. All I got was a virtual assistant
Date published: 2023-04-15
Rated 3 out of 5 by from difficult not your best effort hard to navigate and frustrating
Date published: 2023-04-15
Rated 5 out of 5 by from Great ease of use The greatest thing about TurboTax is that the filer doesn't need to fill out all those complex and confusing forms!!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2310
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Yaa Great!! Love it so easy and quick!!!!!! Thanks turbo tax
Date published: 2023-04-15
Rated 3 out of 5 by from Works ok, some confusing sections Overall I've been using TurboTax in several versions for a long time. It gets the job done but there are some sections that are unclear and where the help is not very helpful. Also, I use the Mac version and some of the UI doesn't work as expected or at all and is not intuitive - ironic given the company name 'Intuit'.
Date published: 2023-04-15
Rated 2 out of 5 by from Hidden fees and attempts to get your data! This will be the last year with TurboTax. I'm so fed up with them adding fees to their software. I'm just trying to file my taxes and on the first pass my fees were close to $300. I had to go back and redo my taxes and avoid all the hidden fees and costs they add throughout. Luckily I am only paying ~$180 now. In addition, they are constantly trying to obtain your data and send it to a variety of other companies. Terrible
Date published: 2023-04-15
Rated 5 out of 5 by from so appreciate the free tax prep. i am retired In previous years, I have used professional tax preparers. They figure my refund and then charge me their fees which take half my refund. At 81, on a fixed income, I need every penny. Thank you Turbo Tax for your consideration of those of us with limited income!!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax FOR THE WIN! The software is always easy to use and very thorough. The help function is also seemless and doesn't interrupt the flow of doing your taxes.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is patient-you can save & come back Getting Federal & State done in 6 hours was a miracle for me. With breaks inbetween!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo tax has been my go to for over 10 years Super easy and confidence inspiring. I love that they ask so many questions so as to be thorough, even for things that don't apply to me. Definitely recommend it.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo tax is very helpful Hard to find answers in help. All I got was a virtual assistant
Date published: 2023-04-15
Rated 3 out of 5 by from difficult not your best effort hard to navigate and frustrating
Date published: 2023-04-15
Rated 5 out of 5 by from Great ease of use The greatest thing about TurboTax is that the filer doesn't need to fill out all those complex and confusing forms!!
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2310