TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Fast and Easy! Very easy to understand and not time consuming. Also has very useful tools.
Date published: 2023-04-16
Rated 5 out of 5 by from Loyal User of Turbo Tax I've been using Turbo Tax for years. Once I had all my information gathered, it only took abut 3 hours to prepare the tax forms. I also really like the search and help features. An easy way to obtain additional information.
Date published: 2023-04-16
Rated 4 out of 5 by from Fast & Effiecient I did the standard filing with Turbo Tax. I didn't add any extra help or features to my fax filing, as my taxes are quite simple. I appreciate how easy it is to file. However, sometimes I felt overwhelmed by the questions being asked - almost as if they are posed to scare you into upgrading your Turbo Tax package.
Date published: 2023-04-16
Rated 1 out of 5 by from Hidden fees It's always claimed you'll get free filing but in the fine print it's only for certain forms. Love when my filing fee is basically equal to my refund amount! Thanks turbotax. Also, that $40 fee to have the fee taken out of your refund is absolutely ridiculous. I used to not be able to afford to just pay the fee and my tax refund wasn't even enough to cover it. Free filing should be free, at the very least be up front about costs instead of springing it on users at the very end. It's already frustrating enough that the government charges taxes all year, knows how much we actually owe them, and yet forces us to file them and we kind of have to hope our numbers and their numbers match up. This entire process is a sham.
Date published: 2023-04-16
Rated 5 out of 5 by from Pretty Darn Easy I still can't believe how well this went. I was done in no time.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Excellent The software did not walk me through a lot of steps that I didn't need. it was efficient and smart.
Date published: 2023-04-16
Rated 5 out of 5 by from great experience very easy to use - great product - help options very good
Date published: 2023-04-16
Rated 4 out of 5 by from Great product I love how it asks the right questions and explains everything clearly for me to understand.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use It was easy to use. Especially for my first time doing my taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome! The experts were patient and very helpful! I was completely stuck and they were able to help both times I called!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2302
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Easy! Very easy to understand and not time consuming. Also has very useful tools.
Date published: 2023-04-16
Rated 5 out of 5 by from Loyal User of Turbo Tax I've been using Turbo Tax for years. Once I had all my information gathered, it only took abut 3 hours to prepare the tax forms. I also really like the search and help features. An easy way to obtain additional information.
Date published: 2023-04-16
Rated 4 out of 5 by from Fast & Effiecient I did the standard filing with Turbo Tax. I didn't add any extra help or features to my fax filing, as my taxes are quite simple. I appreciate how easy it is to file. However, sometimes I felt overwhelmed by the questions being asked - almost as if they are posed to scare you into upgrading your Turbo Tax package.
Date published: 2023-04-16
Rated 1 out of 5 by from Hidden fees It's always claimed you'll get free filing but in the fine print it's only for certain forms. Love when my filing fee is basically equal to my refund amount! Thanks turbotax. Also, that $40 fee to have the fee taken out of your refund is absolutely ridiculous. I used to not be able to afford to just pay the fee and my tax refund wasn't even enough to cover it. Free filing should be free, at the very least be up front about costs instead of springing it on users at the very end. It's already frustrating enough that the government charges taxes all year, knows how much we actually owe them, and yet forces us to file them and we kind of have to hope our numbers and their numbers match up. This entire process is a sham.
Date published: 2023-04-16
Rated 5 out of 5 by from Pretty Darn Easy I still can't believe how well this went. I was done in no time.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Excellent The software did not walk me through a lot of steps that I didn't need. it was efficient and smart.
Date published: 2023-04-16
Rated 5 out of 5 by from great experience very easy to use - great product - help options very good
Date published: 2023-04-16
Rated 4 out of 5 by from Great product I love how it asks the right questions and explains everything clearly for me to understand.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use It was easy to use. Especially for my first time doing my taxes.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome! The experts were patient and very helpful! I was completely stuck and they were able to help both times I called!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2302