TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Very Easy!!!! Seemed even easier than last year. I hadn't intended to do the whole thing in one day, but I did and it went swimmingly!
Date published: 2023-04-16
Rated 3 out of 5 by from No option to add pdf forms (like 8949) Frustrated about 8949 form print and send routine. IRS allow to electronically accept 8949 forms, but no option to add 8949 pdf form to the turbotax return
Date published: 2023-04-16
Rated 5 out of 5 by from Great great process they make it simplified and hopefully represent you well if you get audited
Date published: 2023-04-16
Rated 1 out of 5 by from Middle Man Getting Theirs $60 for federal, $60 for state, and $40 for return. Even though there was nothing involved for state and very little for federal. Use to be great, last year I use TurboTax.
Date published: 2023-04-16
Rated 1 out of 5 by from Maybe it is me I have filed my own taxes for many years including this one with the turbo tax program I purchase on line. I did my 103 year old mother's taxes using the online version for free last year. I tried to file her taxes this year with the online version for free. I have paid over $135 dollars for her taxes this year with what I thought was the free version of turbo tax. I didn't find the process easier than what I did when I filed my taxes. I didn't ever know where I was in the process and when an error was found in my mother's taxes I didn't have a easy way to get to the error. It took too long to file, it cost too much and it was a deceptive ad that led me to this.
Date published: 2023-04-16
Rated 5 out of 5 by from A+++++++++ Easy to use! I use it. Every year! I’ve never had ONE problem!
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is great User friendly and easy to use. Great product, the best.
Date published: 2023-04-16
Rated 4 out of 5 by from Mostly great It walks me through almost everything- love it... unfortunately there was an error that I was unable to fix for a while. I finally figured it out but it was about 2 hours of stress.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Peasy! Easy to use, intuitive and straight forward user interface.
Date published: 2023-04-16
Rated 5 out of 5 by from Fast easy when needed help Never engaged with live support but help center was easy to use
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2286
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy!!!! Seemed even easier than last year. I hadn't intended to do the whole thing in one day, but I did and it went swimmingly!
Date published: 2023-04-16
Rated 3 out of 5 by from No option to add pdf forms (like 8949) Frustrated about 8949 form print and send routine. IRS allow to electronically accept 8949 forms, but no option to add 8949 pdf form to the turbotax return
Date published: 2023-04-16
Rated 5 out of 5 by from Great great process they make it simplified and hopefully represent you well if you get audited
Date published: 2023-04-16
Rated 1 out of 5 by from Middle Man Getting Theirs $60 for federal, $60 for state, and $40 for return. Even though there was nothing involved for state and very little for federal. Use to be great, last year I use TurboTax.
Date published: 2023-04-16
Rated 1 out of 5 by from Maybe it is me I have filed my own taxes for many years including this one with the turbo tax program I purchase on line. I did my 103 year old mother's taxes using the online version for free last year. I tried to file her taxes this year with the online version for free. I have paid over $135 dollars for her taxes this year with what I thought was the free version of turbo tax. I didn't find the process easier than what I did when I filed my taxes. I didn't ever know where I was in the process and when an error was found in my mother's taxes I didn't have a easy way to get to the error. It took too long to file, it cost too much and it was a deceptive ad that led me to this.
Date published: 2023-04-16
Rated 5 out of 5 by from A+++++++++ Easy to use! I use it. Every year! I’ve never had ONE problem!
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax is great User friendly and easy to use. Great product, the best.
Date published: 2023-04-16
Rated 4 out of 5 by from Mostly great It walks me through almost everything- love it... unfortunately there was an error that I was unable to fix for a while. I finally figured it out but it was about 2 hours of stress.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Peasy! Easy to use, intuitive and straight forward user interface.
Date published: 2023-04-16
Rated 5 out of 5 by from Fast easy when needed help Never engaged with live support but help center was easy to use
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2286