TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo power Smooth pleasant ride u want be disappointed with turbo..
Date published: 2023-04-17
Rated 4 out of 5 by from Excellent except did not prompt for ID PIN Overall everything was pretty straightforward with good explanations. There are a couple of things that were not smooth.... 1. Trying to get signed in initially to download (purchased at Costco, but needed to download) put me into a circle of windows and entries that was a bit aggravating. After 5 times I just quit and started over and eventually it worked. 2. There is not a prompt that askes if you were sent an Identity Protection Personal Identification Number. So I went through everything and filed....then as I was straightening things up on my desk realized that I had never entered it. It took a bit to find where (under Other). Would have been nice if they would prompt just like many other income and deductions steps the software has.
Date published: 2023-04-17
Rated 5 out of 5 by from Great product and service I have been using TurboTax since 1994 to do my personal taxes and I wholeheartedly believe in the product. never had any problems and it is very easy to use software.
Date published: 2023-04-17
Rated 5 out of 5 by from QUICK & EASY I've been using TurboTax for years and it just keeps getting faster and easier!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo tax is easy and affordable Satisfied. Would love to come back. It is easy to do and very good for itemized deduction. Will recommend to friends without any hesitation
Date published: 2023-04-17
Rated 4 out of 5 by from ttax it sucks i bought three copies to do my taxes and my kids taxes i have used ttax since 1991 and will no longer use it
Date published: 2023-04-17
Rated 5 out of 5 by from Solid Overall the system was easy to use, would add more clarity for when you're done for increased confidence
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is a Trusted Partner TurboTax continues to offer a critical service in completing our tax return!
Date published: 2023-04-17
Rated 1 out of 5 by from Horrible Experience The price was advertised at $79 and they ended up charging me $104. Most importantly, Turbo Tax was supposed to be the best in the market to make things easier for my not so simple taxes, yet it made me review 190 of my options trades for the cost basis, even though the basis was in my 1099. It took me 6 hours to do my taxes, what a horrible experience from this service that is supposed to be the easiest one out there. And the most expensive on top of it all.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 Tax Year simple! I love the ease of filing. I love how they review multiple times throughout the process. We have been using Turbo Tax for decades. I DO NOT like the increase in price over and over though!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2283
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo power Smooth pleasant ride u want be disappointed with turbo..
Date published: 2023-04-17
Rated 4 out of 5 by from Excellent except did not prompt for ID PIN Overall everything was pretty straightforward with good explanations. There are a couple of things that were not smooth.... 1. Trying to get signed in initially to download (purchased at Costco, but needed to download) put me into a circle of windows and entries that was a bit aggravating. After 5 times I just quit and started over and eventually it worked. 2. There is not a prompt that askes if you were sent an Identity Protection Personal Identification Number. So I went through everything and filed....then as I was straightening things up on my desk realized that I had never entered it. It took a bit to find where (under Other). Would have been nice if they would prompt just like many other income and deductions steps the software has.
Date published: 2023-04-17
Rated 5 out of 5 by from Great product and service I have been using TurboTax since 1994 to do my personal taxes and I wholeheartedly believe in the product. never had any problems and it is very easy to use software.
Date published: 2023-04-17
Rated 5 out of 5 by from QUICK & EASY I've been using TurboTax for years and it just keeps getting faster and easier!
Date published: 2023-04-17
Rated 4 out of 5 by from Turbo tax is easy and affordable Satisfied. Would love to come back. It is easy to do and very good for itemized deduction. Will recommend to friends without any hesitation
Date published: 2023-04-17
Rated 4 out of 5 by from ttax it sucks i bought three copies to do my taxes and my kids taxes i have used ttax since 1991 and will no longer use it
Date published: 2023-04-17
Rated 5 out of 5 by from Solid Overall the system was easy to use, would add more clarity for when you're done for increased confidence
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is a Trusted Partner TurboTax continues to offer a critical service in completing our tax return!
Date published: 2023-04-17
Rated 1 out of 5 by from Horrible Experience The price was advertised at $79 and they ended up charging me $104. Most importantly, Turbo Tax was supposed to be the best in the market to make things easier for my not so simple taxes, yet it made me review 190 of my options trades for the cost basis, even though the basis was in my 1099. It took me 6 hours to do my taxes, what a horrible experience from this service that is supposed to be the easiest one out there. And the most expensive on top of it all.
Date published: 2023-04-17
Rated 5 out of 5 by from 2022 Tax Year simple! I love the ease of filing. I love how they review multiple times throughout the process. We have been using Turbo Tax for decades. I DO NOT like the increase in price over and over though!
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2283